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Mercure Hotel Trier Porta Nigra

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#4 of 50 Hotels in Trier
Certificate of Excellence
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Mercure Hotel Trier Porta Nigra
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689 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Norfolk, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Situated opposite the Porta Nigra it is perfect for sight seeing. There is a carpark accessed by driving past the hotel entrance, the car park is charged at €10 for the day/night, we parked underground and took the elevator to reception, we didn't have to leave the carpark when we checked out at 12. The family room was a good... More 

Helpful?
Thank Michelle U
GMTrier, Front Office Manager at Mercure Hotel Trier Porta Nigra, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your Team from the Mercure Hotel Trier Porta Nigra More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We only stayed one night, on a last minute getaway from Kaiserslautern. The staff were very nice! Great location, near restaurants and shops. The room was clean and comfortable, just seemed a little outdated and overpriced for a "4-star". Other than that, we would stay again.

Helpful?
Thank TMD252
GMTrier, Front Office Manager at Mercure Hotel Trier Porta Nigra, responded to this review

Thank you for the positive review! We are delighted with the praise and the fact that you had a nice stay with us. We hope to welcome you on your next trip to Trier. Your Team from the Mercure Hotel Trier Porta Nigra More 

Washington, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed August 11, 2016 via mobile

We did enjoy our stay in this hotel but it certainly was not the standard we were expecting from a Mercure. We are accor members but this wasn't recognised. Mercure is supposed to be at the top of there chain. The room was quite nice, comfortable and clean but very dated. I think we had one of the better rooms... More 

Helpful?
Thank Julie D
GMTrier, Leiter Front Office at Mercure Hotel Trier Porta Nigra, responded to this review

Dear guests, thank you for your feedback regarding you stay. We strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Your remarks have already been forwarded. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near... More 

Nijkerk, The Netherlands
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 4, 2016

As the name suggests this hotel is situated near the famout Porta Nigra - directly opposite to it in fact! This also means access to the city center is just a short walk away, so this hotel is the perfect starting point for the exploration of the town. We did have a Privilege room, which is quite spacey, and overlooked... More 

Helpful?
Thank fleermuis
GMTrier, Leiter Front Office at Mercure Hotel Trier Porta Nigra, responded to this review

Dear guests, We appreciate your comments regarding your stay in our house and we are glad that you enjoyed your stay. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra More 

Brussels, Belgium
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 3, 2016

Easy to get to and perfectly located across the street from the Porta Nigra. Trier inner city is walking distance. Nice clean hotel. I had a room on the top floor looking over the Porta Nigra. Very nice. The rooms are somewhat small though. I particularly enjoyed the quality of the service and the food in the evening in the... More 

Helpful?
Thank Jandaan1968
GMTrier, Leiter Front Office at Mercure Hotel Trier Porta Nigra, responded to this review

Thank you for the great review of our hotel! We will forward your commenst to our staff. Thank you. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Team from Mercure Hotel Trier Porta Nigra More 

Kortrijk, Belgium
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 3, 2016

I stay here a lot for business, and sometimes for a short break. But now I was surprised to stay in one of the rooms recently refurbished. Nice colours, very relaxing. It is rare that room designers think of absolutely everything, and here they did it. The windows completely eliminate all the noise from the busy road in front of... More 

Helpful?
Thank Vandenbrouckeb
GMTrier, Leiter Front Office at Mercure Hotel Trier Porta Nigra, responded to this review

Dear Guest, Dear Jens Bobe, We very much appreciate your comments. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing... More 

Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

This is a great hotel with good sized rooms right in the heart of Trier. You can walk out to all the sights and there are great shops & restaurants within 5 minutes walk. Only downside was that the free wifi is somewhat erratic on the second floor!

Helpful?
Thank Lou B
GMTrier, Leiter Front Office at Mercure Hotel Trier Porta Nigra, responded to this review

Dear guests, we appreciate your comments regarding your stay. Your remarks concerning the WiFi we have already forwarded to the provider. We hope your next visit will be as pleasant as the previous one. Sincerely, Your Team from the Mercure Hotel Trier Porta Nigra More 

Hastings, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

We stayed here our first night of a tour of Europe. It has all the comforts one could want, staff are friendly and speak English Rooms are large and beds are comfortable After 2 weeks in various hotels including 5 star chateaux. This is by far my favorite. I highly recommend this. Our rooms overlooked the porta nigra . Beautiful... More 

Helpful?
1 Thank Tricia M
GMTrier, Front Office Manager at Mercure Hotel Trier Porta Nigra, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. We are pleased that we were able to inspire you with our house and you had a pleasant stay. We are looking forward to welcoming you again soon! Your team from the Mercure Hotel Trier Porta Nigra More 

Preston, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 18, 2016

We initially picked this hotel due to its location opposite the Porta Nigra and the good parking facilities. On arrival we found the hotel, the service and staff matched the perfect location. After a long drive via France, Belgium and Luxembourg we were tired so the fast and efficient check in was very welcome. We had paid for an upgrade... More 

Helpful?
Thank stuandmay
GMTrier, Front Office Manager at Mercure Hotel Trier Porta Nigra, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Hotel Trier Porta Nigra. We are very pleased that we were able to convince you with our service and the ambience. We hope your next visit will be as pleasant as the previous one. Your Team from the Mercure Hotel Trier Porta Nigra More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Next to the world-famous Porta Nigra and just a few minutes from the historic center, our modern 4 star hotel bids you a warm welcome with its 106 rooms. Our restaurant features a view of the Porta Nigra, the Bistro-Bar Vis-a-Vis, the international casino of Trier and conference rooms. ... more   less 

Additional Information about Mercure Hotel Trier Porta Nigra

Address: Porta-Nigra-Platz 1, 54292 Trier, Rhineland-Palatinate, Germany
Location: Germany > Rhineland-Palatinate > Trier
Price Range: $87 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Trier Porta Nigra 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Accor Hotel Trier Porta Nigra
Hotel Style:
#2 Family Hotel in Trier
#3 Luxury Hotel in Trier
#5 Romantic Hotel in Trier
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