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pentahotel Trier-Europahalle

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671 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Sandefjord, Vestfold, Norway
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Poor hotel experiance. When we checked in we were told that we would be charged 25€ extra for no apparent reason. The room looked like it was decorated in the early 90's. The combined reception and bar/cafe had long queues, (checkout took 90 min).

Helpful?
Thank Thomas H
Braine-l'alleud
1 review
4 of 5 stars Reviewed 1 week ago

We went to Trier for the first time for a city trip and were very satisfied, mostly with the team. The room was really clean, and the lobby is absolutely fun and wonderful. The only query I would have is about the activities in the hotel. For example there is a bowling room but we can't access it. And also,... More 

Review collected in partnership with this hotel

Helpful?
Thank 691melissav
Maik L, Manager at pentahotel Trier-Europahalle, responded to this review

Dear guest, we thank you for the good review and for taking the time to rate us. This is a great motivation for our penta-Team! The fire safety regulations has been increased since the last years and we only follow the restrictions when we close the bowling center. We look forward welcoming you back either in Wiesbaden or in one... More 

Sliedrecht, The Netherlands
1 review
3 of 5 stars Reviewed 3 weeks ago

Positive Beds very good. Hotel very near centre Good parking facilities Quite location Negative In the rooms the airco was not funtioning properly. Room was too warm. Very slow WIFI. That is all I can remark

Review collected in partnership with this hotel

Helpful?
Thank G5628FLpeterd
Maik L, Manager at pentahotel Trier-Europahalle, responded to this review

Dear guest "G5628FLpeterd", Thank you so much for your great comments, we really appreciate that you took the time to share your experience with us. This is a super motivation for our team. Regarding the Internet we do have two choices - WIFI with 256 Kbit/s just to check Emails or the Internet and a highspeed with10 Mbit/s to work... More 

B98 9lp Redditch
1 review
3 of 5 stars Reviewed 4 weeks ago

Hotel was OK. Nothing special though. Stayed at a view pentahotels which were similar but a little better. Breakfast a bit pricy. Good location but difficult to find at first. Bar closed too early for a Thursday night.

Review collected in partnership with this hotel

Helpful?
Thank 556tanjad
Maik L, Manager at pentahotel Trier-Europahalle, responded to this review

Dear guest, thank you for taking the time for this review. We are very sorry for any inconvenience and would like to apologize. Please be sure that it is always our utmost wish to make your stay relaxed and happy. If you give us the chance during a next visit to speak to you personally we would really be very... More 

Balen
1 review
4 of 5 stars Reviewed August 15, 2016

Overall the hotel was ok but based on the pricing, there are better hotels in the area. What disturbed me was the organization of the breakfast. I believe this could be organized in a better way. There was not sufficient space inside, some people received coffee and other's not, the egg where cold,... so according to me , there is... More 

Review collected in partnership with this hotel

Helpful?
Thank dannyadkoconsultingk
Maik L, Manager at pentahotel Trier-Europahalle, responded to this review

Dear guest, thank you for taking the time for this review. We are very sorry for any inconvenience and would like to apologize. Please be sure that it is always our utmost wish to make your stay relaxed and happy. If you give us the chance during a next visit to speak to you personally we would really be very... More 

Tuzla, Bosnia and Herzegovina
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 7, 2016

the staff is very friendly. Location is great, since you can access pedestrian zone though the back door. Lobby is very cool. Breakfast is good as well. there is plenty of parking space. Rooms are basic, but clean.

Helpful?
Thank Nihada D
Maik L, Manager at pentahotel Trier-Europahalle, responded to this review

Dear guest, we thank you for the good review and for taking the time to rate us. This is a great motivation for our penta-Team! We look forward welcoming you back either in Wiesbaden or in one of our 27 penta lifestyle destinations around the world. We wish you a wonderful summertime. Many greetings, Maik Lind - Sales Manager Wiesbaden... More 

Utrecht
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 1, 2016

The good: The location of the PentaHotel (PH) is superb. Easily within walking distance of the majority of the historic sights and numerous venues for drinks and eating. The breakfast was perfect, until the end of breakfast all food was refilled (with ample choice!) and we were notified when the end of breakfast was nearing. The average: The rooms feel... More 

Review collected in partnership with this hotel

Helpful?
1 Thank jcm00117
Maik L, Manager at pentahotel Trier-Europahalle, responded to this review

Dear guest, we thank you for the good review and for taking the time to rate us. This is a great motivation for our penta-Team! We look forward welcoming you back either in Trier or in one of our 27 penta lifestyle destinations around the world. We wish you a wonderful summertime. Many greetings, Maik Lind - Sales Manager Wiesbaden... More 

Wettenberg, Germany
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 1, 2016 via mobile

When we arrived at the Pentahotel I was stoked. The lobby, bar and restaurant area is super stylish and very cool. When we got to our room (a junior suite) we were a bit disappointed. What was maybe stylish a few ears ago is now just sort of shabby. Also, and I realize we are in Europe, but our room... More 

Helpful?
Thank Scott R
Maik L, Manager at pentahotel Trier-Europahalle, responded to this review

Dear guest, thank you for taking the time for this review. We are very sorry for any inconvenience and would like to apologize. Please be sure that it is always our utmost wish to make your stay relaxed and happy. If you give us the chance during a next visit to speak to you personally we would really be very... More 

Leuven
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 31, 2016 via mobile

It's a basic hotel offering very good value for money. Staff is friendly and there is a convenient onsite parking. The restaurant is not really a recommendation. I think my pizza came right out of the freezer and was not prepared correctly (that is not heated properly!).

Helpful?
Thank Jvds66
Maik L, Manager at pentahotel Trier-Europahalle, responded to this review

Dear guest, thank you for taking the time for this review. We are very sorry for any inconvenience and would like to apologize. Please be sure that it is always our utmost wish to make your stay relaxed and happy. If you give us the chance during a next visit to speak to you personally we would really be very... More 

Sint-niklaas
1 review
5 of 5 stars Reviewed July 22, 2016

Perfect hotel. Free upgrade to luxury room with airconditioning Verre friendly staf. Excellent breakfast with more than enough choice. Location bear the city about 500 m from center. Beautifull city Bike trip along the river Mosel of approximately 75 km witch was an excellent expierence.

Review collected in partnership with this hotel

Helpful?
Thank Ivo969
Maik L, Manager at pentahotel Trier-Europahalle, responded to this review

Dear guest, we thank you for the good review and for taking the time to rate us. This is a great motivation for our penta-Team! We look forward welcoming you back either in Wiesbaden or in one of our 27 penta lifestyle destinations around the world. We wish you a wonderful summertime. Many greetings, Maik Lind Sales Manager Wiesbaden |... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Please don’t expect to find a boring hotel. Germany’s oldest city meets the latest pentahotel concept – resulting in good vibrations and a truly friendly atmosphere. The hotel is situated right by the Europahalle, which is also run by penta. And what exactly is the latest hotel concept? You will find a warm, modern atmosphere that you might expect to find in Milan or London - pentastyle. ... more   less 

Additional Information about pentahotel Trier-Europahalle

Address: Kaiserstr. 29, 54290 Trier, Rhineland-Palatinate, Germany
Location: Germany > Rhineland-Palatinate > Trier
Price Range: $90 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Trier-Europahalle 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Trier Penta Hotel
Hotel Style:
#3 Business Hotel in Trier
#7 Luxury Hotel in Trier
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