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pentahotel Trier-Europahalle

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pentahotel Trier-Europahalle
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767 Reviews from our TripAdvisor Community

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Showing 118: English reviews
London
Reviewed 2 weeks ago

OK I might have been critical in other years reviews of the design style of the downstairs loos, inclusivity wasn't perhaps an agenda item at the time or perhaps it was a snub. Gender politics would probably rules these out today.... so yeah, I still feel snubbed but a childish design. I checked out both the gents and ladies one...

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Helpful?
Thank LondonTell
mz0001, General Manager at pentahotel Trier-Europahalle, responded to this review

Dear LondonTell, thanks for your positve Feedback. Was good to have you back with us. Hope to see you soon. By the way...we also some nice pentahotels in UK. Looking forward to see you there. best regards Marco

Bridgnorth, United Kingdom
Reviewed January 12, 2017

We arrived very late (2200hrs) after being let down by a different hotel and after never experiencing a Pentahotel before it was a good experience. All the staff wear Diesel clothes so I couldn't tell whether they were guests, staff or just about to finish their shift and go clubbing. Some might be impressed with the edgy sartorial choices but...

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Helpful?
Thank Pengadil
Management response:

Dear guests "Pengadil", what a wonderful and refreshing feedback, thank you for this one! As you had no choice we are very happy that you liked our cool Neighborhood lifestyle concept, which is I think still unique but already exists in 27 destinations around the world. We also appreciate very much your remarks regarding our check in and the other...

Bremen
Reviewed January 3, 2017

This is a very typical Penta hotel with a great reception/bar, very cosy and nice music. The food in the restaurant was very good. The room was big and came with lots of tv channels and a bathtub. Loved the breakfast buffet that was very rich and tasty. I didn't like the carpet in the room that seem to be...

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Helpful?
Thank mihaelaj2017
Oya H, Director of Sales at pentahotel Trier-Europahalle, responded to this review

Dear guest "mihaelaj2017", what a wonderful feedback. Thank you for this one and for selecting us for your recent visit to Trier. And we are also happy that you enjoyed our penta lifestyle concept with e.g. the pentalounge, the penta breakfast, our great beds and some more features. Also our Kitchen-Team is delighted to hear about your praise. Thank you...

Singapur
Reviewed December 19, 2016

Stayed here for 2 nights and the hotel is in a great location. Walkable to everywhere. We had booked two rooms and wanted them together with my kids, but none was available. However the team accommodated us the next day and even when things did not go according to plan the staff did their best to ensure that our needs...

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Thank Gwendolyn T
Etten-leur
Reviewed December 14, 2016

Nice location close to the centre, room and beds were OK. Breakfast absolutely great. We were however disappointed that we had to pay an additional fee for parking our car 11 euro/day. That should have been included in the overall price. Lots of noice during the (saturday) night on the parking lot next to the hotel so we had to...

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Helpful?
Thank X8025EIpeterm
Haaltert
Reviewed December 8, 2016

Great place to visit Trier and Luxemburg x-mas market. Close too centre off Trier and Porta Nigra. Nice comfortable bed, great shower. Good service and plenty of information on arrival. Great breakfast

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Helpful?
Thank G8423GKmarcv
Oya H, Director of Sales at pentahotel Trier-Europahalle, responded to this review

Hello dear guest "G8423GKmarcv", we thank you very much for your great review and very motivating comments. Great that you enjoyed our good locationa , our pentastic breakfast and the cool penta Neighborhood lifestyle concept, where we want to entertain our guest. That's a super motivation for our penta-Team. We look forward welcoming you again in Trier or one of...

Amsterdam
Reviewed December 5, 2016

10 minute walk to everything in Trier centrum. Very comfortable beds, quiet room (103, at back of hotel); great shower; no mini fridge. Lounge was fun and buzzy; spacious w/ foosball & pool & bowling (mini) alley in the basement! Good attentive & even smiley service in all areas. I would return here for sure.

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Thank Q453HJlisaj
Oya H, Director of Sales at pentahotel Trier-Europahalle, responded to this review

Hello dear guest "Q453HJlisaj", we thank you for your feedback. Great that you enjoyed our cool penta Neighborhood lifestyle and the Bar Lounge concept, where we want to entertain our guest. That's a great motivation for our penta-Team. We look forward welcoming you again in Trier or one of our 26 pentadestinations around the world. We wish you and your...

Nieuwegein, The Netherlands
Reviewed November 28, 2016

Great room and very comfortable large beds. Breakfast was good and sufficient. Walking to the market place is pleasant and no problem for us (65+) Trier is a very friendly city, especially with the christmas markets.

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Thank 791rinuss
Amsterdam, The Netherlands
Reviewed November 15, 2016

The stay at the hotel was ok, althoug we missed Thea/ coffee facilities in the room. Not only would we have loved to enjoy a cup after a day shopping in our room, it would also be better for the milk bottle we had to give to our baby. Lobby was nice, food was good and location was good. Beds...

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Helpful?
Thank 863karimz
Oya H, Director of Sales at pentahotel Trier-Europahalle, responded to this review

Hello to you dear guest "863karimz", Sorry for our late reply. Thank you for taking the time to review us. We appreciate your positive feedback and your remarks regarding the tea/coffee facilities. We take your points vey serious and will consider them in the future. Please accept our apologies for any inconveniences. We love it that you enjoyed our lifestyle...

The Hague, The Netherlands
Reviewed November 14, 2016

Nice hotel near the centre of Trier. Nice price. Nice rooms. Breakfast was quite nice too for 16€. Unfortunately the WiFi didn't work properly, which was very annoying and there was an unpleasant smell of Axe deodorant in the ground floor

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Helpful?
Thank Wim van N
Maik L, Manager at pentahotel Trier-Europahalle, responded to this review

Dear Guest, we are delighted that you enjoyed your stay with us. Thank you for taking time to review our hotel. We will contact our Internet provider to solve this issue with your connection. The "smell" in the lobby, is part of our varying moods. We hope to see you soon again in one of our cool & trendy hotels....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Please don’t expect to find a boring hotel. Germany’s oldest city meets the latest pentahotel concept – resulting in good vibrations and a truly friendly atmosphere. The hotel is situated right by the Europahalle, which is also run by penta. And what exactly is the latest hotel concept? You will find a warm, modern atmosphere that you might expect to find in Milan or London - pentastyle. ... more   less 

Additional Information about pentahotel Trier-Europahalle

Address: Kaiserstrasse 29, 54290 Trier, Rhineland-Palatinate, Germany
Location: Germany > Rhineland-Palatinate > Trier
Price Range: $75 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Trier-Europahalle 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Trier Penta Hotel
Hotel Style:
#3 Business Hotel in Trier
#7 Luxury Hotel in Trier
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Questions & Answers

Here's what travelers have asked, with answers from pentahotel Trier-Europahalle staff and other travelers.
2 questions
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Saint Louis, Missouri

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Questions? Get answers from pentahotel Trier-Europahalle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not by the lifts that can get a bit noisy with people coming and going late at night at Xmas having loud chats !. Lucky this time.”
 of 5 bubbles LondonTell, 2 weeks ago | Read review
“Make sure you get a non smoking room if you want to avoid the cigarette smell”
 of 5 bubbles , Jul 18, 2016 | Read review
“Our "plus" room cost less than 5 euro more and was worth the upgrade for the air con.”
 of 5 bubbles DistinguishedMuffin, Aug 22, 2015 | Read review
“Must suggest air conditioned room, away from any vending machines.”
 of 5 bubbles lkoondel, Jul 23, 2015 | Read review
“If you choose this hotel, than make sure you ask for a room with airco and away from the terrace.”
 of 5 bubbles Marcinbrussels, Jul 19, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question