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Hyatt Regency Mainz

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Templerstr. 6, 55116 Mainz, Rhineland-Palatinate Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (656)
Room & Suite (112)
Dining (50)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 11/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Mainz
Updated 11/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 42 hotels in Mainz
Location
Cleanliness
Service
Value
Travelers' Choice
Located on the banks of the River Rhine, our Mainz hotel is close to the Old Town (Altstadt) and Mainz city centre, with most iconic attractions within walking distance. Hyatt Regency Mainz has excellent connections to Frankfurt International Airport (25 minutes), to Mainz railway station and nearby motorways. The location in the central Rhein-Main region of Germany makes Hyatt Regency Mainz one of the preferred city hotels and destination for vineyard tours around Rheingau and Rheinhessen areas. Enjoy a stylish yet elegant atmosphere. At Hyatt Regency Mainz, every guest will find what he wishes for: Club Olympus Spa & Fitness | Bellpepper Restaurant | M-lounge bar | Sunny Rheintoechter terrace and much more.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, German
1,661Reviews11Q+A100Room tips
Traveler rating
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  • 15
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Popular mentions
Kamau G wrote a review Nov 2020
1 contribution
This is a very good hotel, their staff are very approachable and attentive. The fulfilled my every need, the food in the restaurant was delicious, breakfast and dinner. Any questions I had about the area they were helpful. They provided me with business services i needed and gave great recommendations for what I needed.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded 1 week ago
Dear Kamau G, thank you very much for your kind feedback regarding your stay in our hotel. I am very pleased to hear that you enjoyed your time in Mainz and especially your comments regarding our staff and our service is greatly appreciated and will be shared within the team. We hope to be able to welcome you soon again for your next stay in Mainz. Kind regards, Malte Budde General Manager
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Katarína R wrote a review Aug 2020
72 contributions11 helpful votes
Smooth check in, corner room with river view, bit leaking shower until the corridor but the rest was fine. Nobody come to replace towels in 2 days, maybe because of covid? Didn't find any sign in the room. Morning breakfast was nice, lot of choice, when my friend ask for more croissant the staff didn't want to serve her more? Day by day different standards in serving in the terrace.(sachet tea, fresh herbs tea..?) Maybe too busy weekend Saturday and Sunday? Appreciate terrace breakfast, check out policy contact free-box for the used keys by the reception, could have the same for the used pens!! I welcome the use of stairs!
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Date of stay: August 2020Trip type: Traveled with friends
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded Aug 20, 2020
Dear Katarína R, thank you very much for this great review regarding your stay at Hyatt Regency Mainz. It is wonderful to hear that you enjoyed your time with us as well as the breakfast and the location. At the same time I have taken note of your critical points and apologize for any inconvenience caused by them. In order to limited employee contact, we are cleaning our guestrooms after every 3rd night. A daily service is also possible upon request. We also try to review our restaurant service process every week, and this week there were some new innovations. Please rest assured that your concerns have been shared with the team and we hope to see you again in Mainz soon. Kind regards, Malte Budde General Manager
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Peterson J wrote a review Aug 2020
Europe114 contributions143 helpful votes
By background, I am a heavy traveller with 100-200 nights per year in top hotels, resorts and bed and breakfasts. We took our family for dinner at the hotel restaurant facing the Rhine River to celebrate our mother’s birthday. Service was attentive, coordinated and welcoming all throughout from the waiting staff to the floor manager. Highly professional, especially in comparison to other hotels we have stayed recently in Mainz (notably Favorite Parkhotel). Special mention of Ms. Christina v. S. who was a great host and made everyone feel comfortable, including the kids. Definitely an asset to Hyatt group and she deserves special commendation and praise. Thank you for a memorable evening with family. Highly recommended restaurant.
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded Aug 17, 2020
Dear Ms LVS-Traveller, Thank you very much for your kind 5-star rating and great review regarding your stay at our Bellpepper at Hyatt Regency Mainz. I'm very glad to hear that you enjoyed your time with us and our facilities. It is very nice to hear that you recommend us to others and that you felt completely comfortable and well looked after with us in Mainz. Thank you for your praise for our service and the appreciation of the quality of the restaurant. We will share your positive comments within our team and please rest assured that such positive words are very delightful for us and motivate once more. We hope to see you again soon in Mainz and look forward to it. Best regards Annabelle Hans
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jasonA5968VV wrote a review Mar 2020
Tampa, Florida1 contribution
There is no point to saying at other hotels. This place is amazing. The staff are what tops it off. The breakfast is fantastic. I am a Dimond member at Hilton. I would stay at this hotel every day if I could. Actually would like to take this hotel with me. Honestly the best hotel in Europe.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Malte Budde, General Manager at Hyatt Regency Mainz
Responded Mar 11, 2020
Dear jasonA5968VV, thank you very much for your kind feedback regarding your stay in our hotel. I am very pleased to hear that you enjoyed your time in Mainz and especially your comments regarding the hotel and its rooms, staff and our service is greatly appreciated and will be shared within the team. We hope to be able to welcome you again in our hotel for your next stay in Mainz. Kind regards, Malte Budde General Manager
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MKabil1 wrote a review Mar 2020
1 contribution
Great stay, friendly and responsive staff who could always anticipate our needs and meet them promptly, breakfast and room service, lovely location Spa could be better though Thank you for the lovely stay
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Malte Budde, General Manager at Hyatt Regency Mainz
Responded Mar 5, 2020
Dear MKabil1, thank you very much for your kind feedback regarding your stay in our hotel. I am very pleased to hear that you enjoyed your time in Mainz and especially your comments regarding the hotel and its rooms in general and our service is greatly appreciated and will be shared within the team. We hope to be able to welcome you again in our hotel for your next stay in Mainz. Kind regards, Malte Budde General Manager
Read more
Previous
PRICE RANGE
$150 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency mainz hotel mainz, hyatt mainz, mainz hyatt regency
LOCATION
GermanyRhineland-PalatinateMainz
NUMBER OF ROOMS
268
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Frequently Asked Questions about Hyatt Regency Mainz
Which popular attractions are close to Hyatt Regency Mainz?
Nearby attractions include St. Augustine's Church (0.3 miles), The Museum of Ancient Shipbuilding (0.2 miles), and Schwarzlichthelden Minigolf (0.2 miles).
What are some of the property amenities at Hyatt Regency Mainz?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Mainz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Mainz?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Mainz?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hyatt Regency Mainz?
Conveniently located restaurants include KAMIN - Das Flammkuchen Restaurant, Bellpepper, and Am Holztor.
Are there opportunities to exercise at Hyatt Regency Mainz?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hyatt Regency Mainz have an airport shuttle?
Yes, Hyatt Regency Mainz offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hyatt Regency Mainz located near the city center?
Yes, it is 0.5 miles away from the center of Mainz.
Are any cleaning services offered at Hyatt Regency Mainz?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Mainz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.