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Templerstr. 6, 55116 Mainz, Rhineland-Palatinate Germany
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Traveler (694)
Room & Suite (196)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 42 hotels in Mainz
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.2
Travelers' Choice
Located on the banks of the River Rhine, our Mainz hotel is close to the Old Town (Altstadt) and Mainz city centre, with most iconic attractions within walking distance. Hyatt Regency Mainz has excellent connections to Frankfurt International Airport (25 minutes), to Mainz railway station and nearby motorways. The location in the central Rhein-Main region of Germany makes Hyatt Regency Mainz one of the preferred city hotels and destination for vineyard tours around Rheingau and Rheinhessen areas. Enjoy a stylish yet elegant atmosphere. At Hyatt Regency Mainz, every guest will find what he wishes for: Club Olympus Spa & Fitness | Bellpepper Restaurant | M-lounge bar | Sunny Rheintoechter terrace and much more.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Family
Languages Spoken
English, German
Hotel links
Special Rate:Zeit für die Familie / Time for Family
1895Reviews11Q+A100Room tips
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Willem B wrote a review Yesterday
Brussels, Belgium7 contributions8 helpful votes
Extremely high end service! Very good food, nice staff, clean rooms, parking with charger, well arranged, hygienic, very pleasant stay, good view, delicious breakfast, warm welcome, super location, coffee in room.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded yesterday
Dear Willem B, Thank you for your great feedback and calling us "The best"! We are happy to hear that you liked everything in our hotel, especially our "high end service". Hopefully see you soon! Best regards, Hyatt Regency Mainz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
572kremenas wrote a review Sep 1
New York, United States10 contributions
Hotel's Favorite
I have stayed in this hotel and will keep coming back. The staff is very well trained and the customer experience is outstanding. I wish they were to reward regular customers in some way but this is minor compared to everything else! The manager is great too!
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded 4 weeks ago
Dear 572kremenas, Thank you for your recommendation on Tripadvisor! We are happy to pass on your praise to our entire team and we are delighted that you would like to be our guest again in the future. With kind regards, Hyatt Regency Mainz Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
70GAK2022 wrote a review Sep 12
Edinburgh, United Kingdom1 contribution
Reliable service and comfortable rooms. Fantastic hotel for both business or pleasure. Staff are considerate and efficient and the setting is a wonderful base to explore Mainz and the surrounding areas.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded 2 weeks ago
Dear 70GAK2022, Many thanks for your great feedback and your recommendation on Tripadvisor! We are happy to read that you had a wonderful stay with us. Best regards, Hyatt Mainz- Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dayson50 wrote a review Sep 11
1 contribution
For this area getting anything else but the Hyatt would be folly. I got hot, they brought me a full fan. I drank water and coffee from the room every day and there was no extra charge. Mini bar did cost.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded 2 weeks ago
Dear dayson50, Thank you very much for the great 5 star rating on Tripadvisor and we hope to welcome you again in our hotel on your next trip to Mainz. Best regards, Hyatt Regency Mainz-Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tatianairianni2022 wrote a review Aug 2022
1 contribution
The location of the hotel is great. The city is just beautiful and from there you are able to enjoy Both the river and the old village by foot. Even though the rooms need renovation, they are big enough and comfortable. I appreciated that coffee capsules and water are offered as courtesy every day. I really enyoi my stay in Mainz.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded 4 weeks ago
Dear tatinairianni2022, We are pleased to read from your review that you had a great time in our hotel and thank you for your recommendation on Tripadvisor. Hope to have you with us again soon. With best regards, Your team from Hyatt Regency Mainz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah M wrote a review Aug 2022
1 contribution
I am currently staying at this property, and have found the service to the best of the Hyatts I’ve stayed at in recent memory. I have several dietary allergies which are difficult to cater for (gluten free, dairy free, etc.), and the staff has gone above and beyond to help accommodate. Especially the staff in the club lounge—I mentioned my allergies one day and the next day they had a whole separate plate set up for me with food I could eat. Incredibly thoughtful. After asking for a few tips for sightseeing, the next day one of the staff saw us and stopped to ask how our day went and if any help we needed for the next day. If looking for a home base along the Rhine, I highly recommend the Hyatt Mainz—especially for those like me who struggle through trying to eat safely while traveling. Thank you to the whole team for providing a great experience for our family.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded Aug 23, 2022
Dear SarahM14572, Thank you very much for your stay at Hyatt Regency Mainz and for having taken the time to comment on our hotel on Tripadvisor. We are delighted to learn that you and your family are so fully enjoying your stay with us and that we have been able to provide a great experience for you all. It is always our goal to have our guest feel well taken care of and at home while with us. With warm regards Your Hyatt Regency Mainz Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SherriLR wrote a review Aug 2022
Spring, Texas914 contributions180 helpful votes
We had a wonderful 3-night stay in August. The location of this hotel is perfect. It's on the bank of the river and very close to the main square/old town, so there was plenty to see nearby. All of the staff were very kind and helpful, especially Marius and the bellman from Mexico. My only complaint was the club level... definitely not worth any extra money. We did enjoy our rooms facing the river - great views! I would absolutely stay here if we return to Mainz.
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Date of stay: August 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded Aug 16, 2022
Dear SherriLR, Thank you so very much for your great review! It is wonderful to hear that you were impressed by the staff and location in that way. It would be our pleasure to have you back with us soon. Best regards, Hyatt Regency Mainz Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cindy Cyrus wrote a review Aug 2022
Fort Myers, Florida8 contributions
We selected the Hyatt Hotel because of the great views over the Rhein river and its location. However we were extremely pleased with the service of this Mainz Hyatt. The dinners outside in the Bellpepper Restaurant were excellent, very delicious, fresh and they even prepared nice selections for my vegan husband. We loved being able to rent bikes and the overall friendly service. Rooms were very clean.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded Aug 15, 2022
Dear Mrs. Cyrus, Thank you very much for your stay and your wonderful review. It was our great pleasure having you and your husband as our guests. Hopefully, we may have the chance to welcome you back at Hyatt Regency Mainz in the near future. With warm regards, Hyatt Regency Mainz Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mhnyc2017 wrote a review Aug 2022
New York City, New York22 contributions50 helpful votes
The hotel is magnificent with wonderful river views, very helpful staff and great restaurants, The rooms were clean, spacious and well equipped. We are at both restaurants, the casual and the more formal. Food and service were excellent at both. We also used the pool, which is large and ideal for lapping.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded Aug 14, 2022
Dear mhnyc2017, What a great review - Thanks a lot! It was our great pleasure being your host and we would be happy to have you back with us at Hyatt Regency Mainz soon. Warm regards, Hyatt Regency Mainz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hampst wrote a review Jul 2022
Hong Kong, China2 contributions
Always very happy staying here be it for business or personal. The breakfast is always fantastic. Have always been happy with the food at Bell Peppers. Plus staff very helpful if need anything delivered.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded Jul 31, 2022
Dear Hampst, Thank you so much for your kind words about Hyatt Regency Mainz and your 5 star rating. It was with great pleasure to read how much you were again impressed by our staff and the food at Bellpepper restaurant! We hope to have you back with us soon. Best regards, Hyatt Regency Mainz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$165 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency mainz hotel mainz, hyatt mainz, mainz hyatt regency
LOCATION
GermanyRhineland-PalatinateMainz
NUMBER OF ROOMS
268
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Frequently Asked Questions about Hyatt Regency Mainz
Which popular attractions are close to Hyatt Regency Mainz?
Nearby attractions include St. Augustine's Church (0.3 miles), The Museum of Ancient Shipbuilding (0.2 miles), and Schwarzlichthelden Minigolf (0.2 miles).
What are some of the property amenities at Hyatt Regency Mainz?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Mainz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Mainz?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Mainz?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hyatt Regency Mainz?
Conveniently located restaurants include Kamin, Bellpepper, and Am Holztor.
Are there opportunities to exercise at Hyatt Regency Mainz?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hyatt Regency Mainz have airport transportation?
Yes, Hyatt Regency Mainz offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hyatt Regency Mainz located near the city center?
Yes, it is 0.5 miles away from the center of Mainz.
Are any cleaning services offered at Hyatt Regency Mainz?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Mainz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.