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Hyatt Regency Mainz

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Templerstr. 6, 55116 Mainz, Rhineland-Palatinate Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$180
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Free cancellation until 09/29/21
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Traveler (656)
Room & Suite (118)
Dining (59)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Mainz
Updated 11/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 42 hotels in Mainz
Location
Cleanliness
Service
Value
Travelers' Choice
Located on the banks of the River Rhine, our Mainz hotel is close to the Old Town (Altstadt) and Mainz city centre, with most iconic attractions within walking distance. Hyatt Regency Mainz has excellent connections to Frankfurt International Airport (25 minutes), to Mainz railway station and nearby motorways. The location in the central Rhein-Main region of Germany makes Hyatt Regency Mainz one of the preferred city hotels and destination for vineyard tours around Rheingau and Rheinhessen areas. Enjoy a stylish yet elegant atmosphere. At Hyatt Regency Mainz, every guest will find what he wishes for: Club Olympus Spa & Fitness | Bellpepper Restaurant | M-lounge bar | Sunny Rheintoechter terrace and much more.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, German
1685Reviews11Q+A100Room tips
Traveler rating
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  • 18
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Popular mentions
G_Michael_13 wrote a review Jul 4
Tokyo, Japan7 contributions
After 15 months away, I just returned for my first visit post Covid lockdown. I'm happy to report that the hotel remains at the top of the list of available hotel options in the Mainz area. While there are limits to some of the hotel's best features, overall, the experience is stil satisfying. Some of the Covid restrictions still in place include reduced access to the fitness center (now only by appointment) and the pool (which I don't typically use) is closed until sometime in July. The Regency Club is also closed. In its place, a section of the lobby bar is set aside for RC access for evening snacks and beverages. Not the same as being in that sixth floor separate oasis with its view of the river and the passing boats, but acceptable during this period. Maid service is also now on a three day cycle, which can be an inconvenience if you run out of towels or the bedding needs changing. A quick call to the concierge will fix that, but I'd like to see the schedule be every two days instead. Some of the staff are new, but that is to be expected. Of keen importance is that management has not changed and so you will find an efficient and well run operation during your stay. Well done, Hyatt Mainz team!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded 2 weeks ago
Dear Mr G_Michael_13, Thank you very much for your recent stay at Hyatt Regency Mainz and thank you most and for all for your very detailed and kind feedback, the more so that words like yours are a big motivation and at the same time allow us to continually keep our standards and improve our performance. We were delighted to welcoming you back again after 15 month and thank for your loyalty. It was great to learn that you enjoyed your stay with us. It is always our goal to have you as our guest feel well taken care of, especially in the moment that we all experience a challenging situation. Please rest assured that we have shared your feedback within the whole Hyatt Mainz team. At the same time, we have taken note of your wish to schedule the maid service on a two day circle and we will discuss about this topic within our team. Again, many thanks for your encouraging feedback and we hope that we may look forward to welcoming you back again at Hyatt Regency Mainz in the near future. Kind regards, Hyatt Regency Mainz
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Schiffi wrote a review Jun 2021
Stuttgart, Germany148 contributions94 helpful votes
After a long time we stayed here again - the Hyatt Regecy Mainz is living up to the Hyatt Standard which for me is still the benchmark in hotels. The only thing which was difficult for us was to calibrate the air conditioning correctly at night
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded Jun 7, 2021
Dear Schiffi, thank you very much for your kind review regarding your stay at Hyatt Regency Mainz. It is wonderful to hear that you enjoyed your time with us as well as the quality of our standard. At the same time we have taken note of your critical point regarding the air conditioning and apologize for any inconvenience caused by this difficult calibration. Please rest assured that your concerns have been shared with the team. We hope to see you again in Mainz soon! Kind regards, Hyatt Regency Mainz
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Lance H wrote a review Apr 2021
United States1 contribution
The staff of the Hotel, including Desk, Housekeeping and The Bellpepper restaurant made every effort to make my stay smooth and memorable. Despite running on a skeleton crew and dealing with COVID restrictions and constraints, the staff made me feel welcome and taken care of. I enjoyed my stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
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Location
Cleanliness
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded Apr 20, 2021
Dear Lance H, Thank you very much for your great 5-star review and I appreciate your kind comments. It is very nice to read that you felt completely comfortable and well looked after with us. I sincerely hope that we can look forward to having you again as our guest! Best regards Malte Budde General Manager
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Tripilot007 wrote a review Mar 2021
18 contributions4 helpful votes
I spent 6 nights at the hotel. I booked a Fitness Guest Room, which was a river facing room with an exercise bike, yoga mat, foam roller and exercise band. The staff were exceptional. Always very polite and friendly. Breakfast was superb, highly recommended. The staff always went above and beyond the call of duty.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded Apr 20, 2021
Dear Tripilot007, Thank you very much for your 5-point feedback and great review regarding your last stay at Hyatt Regency Mainz. I'm very glad that you enjoyed your time with us and our facilities. It is very nice to hear that you recommend us to others and that you felt completely comfortable and well looked after with us. Thank you for your praise for our service and the appreciation of the quality of the breakfast at our Bellpepper. We will share your positive comments within our team and please rest assured that such positive words are very delightful for us and motivate once more. We hope to see you soon again! Kind regards Malte Budde General Manager
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TFT wrote a review Mar 2021
2 contributions1 helpful vote
Staff is wrapped around arbitrary covid rules. Hotel smells of sulfur and air conditioning hard to control. TV channel options limited. Noisy hallway from maid service constantly slamming the doors. Food options limited.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Malte Budde, Geschäftsführer at Hyatt Regency Mainz
Responded Apr 22, 2021
Dear Mr V7989UTthomasf Thank you for having taken the time and effort to complete the Trip Advisor rating portal after your stay at Hyatt Regency Mainz. Noticing from your evaluation that you were not at all satisfied during your stay with us, makes me feel very sorry. I have taken particular note of your critical points regarding the air condition in your room and that the act of controlling the system does not seem sufficient to you. Please accept our sincere apologies. We always like to see our guests feeling satisfied and at home in every respect and this certainly cannot be the case when your room is too hot. On top of that I am very sorry for the noises of the doors along our hallway and that you were therefore unable to feel comfortable while staying with us. Your concern has been noted and will be further discussed within our team. Furthermore I am are very sorry that you found the food options not diverse enough. To preserve the freshness of the food, we are, due to the current covid-19-pandemic, unable to provide the usual range of dishes because the number of visitors is limited. Please be assured, that we always want to guarantee the best food quality in our restaurant. Your feedback is of tremendous value to us all, and your evaluation will form an important part of our ongoing program to continuously improve the quality of our services and facilities. I would like to contact you to apologize and discuss further details. If you agree, please send us your contact details to my assistant’s e-mail address: annabelle.hans@hyatt.com. We thank you very much for your comments and do nevertheless hope to have you back with us again soon. Best regards Malte Budde General Manager
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PRICE RANGE
$150 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency mainz hotel mainz, hyatt mainz, mainz hyatt regency
LOCATION
GermanyRhineland-PalatinateMainz
NUMBER OF ROOMS
268
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Frequently Asked Questions about Hyatt Regency Mainz
Which popular attractions are close to Hyatt Regency Mainz?
Nearby attractions include St. Augustine's Church (0.3 miles), The Museum of Ancient Shipbuilding (0.2 miles), and Schwarzlichthelden Minigolf (0.2 miles).
What are some of the property amenities at Hyatt Regency Mainz?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Mainz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Mainz?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Mainz?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hyatt Regency Mainz?
Conveniently located restaurants include KAMIN - Das Flammkuchen Restaurant, Bellpepper, and Am Holztor.
Are there opportunities to exercise at Hyatt Regency Mainz?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hyatt Regency Mainz have an airport shuttle?
Yes, Hyatt Regency Mainz offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hyatt Regency Mainz located near the city center?
Yes, it is 0.5 miles away from the center of Mainz.
Are any cleaning services offered at Hyatt Regency Mainz?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Mainz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.