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Hilton Mainz City

Hotels.com$108*
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#4 of 41 Hotels in Mainz
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Hilton Mainz City
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502 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Reviewed May 15, 2013

Spent three nights here for business. The hotel is well located and is in easy walking distance from the waterfront. I was on the basic fare but got upgraded and they were very accommodating for an early check-in, having landed at 5am in Frankfurt from Boston. Food (breakfast and dinner) was fresh and good, nothing exceptional. Room was spacious and...

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Helpful?
Thank Nene M
HiltonMainzCity, General Manager at Hilton Mainz City, responded to this review

Dear Guest, Thank you very much for your time to share your experience with us and other travellers through tripadvisor.com. It is great to read that you enjoyed your recent stay with us and that you were satisfied with our services as well as with the location of the Hilton Mainz City. Whilst hoping you had a save trip back...

Welshpool, United Kingdom
Reviewed April 10, 2013

located right on the edge of the city centre with easy access to great restaurants. visited here lots of times for work, reception staff and waiting staff always extremely helpful and friendly, its a Hilton, you know what to expect. Rooms a good size and clean and tidy. Breakfast is great but there are far better places to eat, just...

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Helpful?
Thank scarysara
HiltonMainzCity, Manager at Hilton Mainz City, responded to this review

Dear Guest, Thank you very much for your review. It is great to read that you felt most comfortable during your stay in April. Concerning your comments regarding the service in our bar, I would like to apologize for the inconvenience caused. Please be assured that the situation you described is not our standard. Corrective actions have been taken with...

Lincoln, Nebraska, United States
Reviewed March 3, 2013

My husband and I stayed here for two nights. It seems to cater to business clients, and the hotel staff were fluent in many languages. The hotel was very clean, the bed was comfortable, and our room was the perfect size for my husband and me. The front desk staff were very helpful. They suggested great restaurants and sight-seeing options....

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1Thank Deidra R
HiltonMainzCity, Manager at Hilton Mainz City, responded to this review

Dear Guest, Thank you very much for your time to share your experience with us and other travellers through tripadvisor.com. It is great to read that you enjoyed your recent stay with us. Especially our Front Desk Team will be pleased to learn about your kind words. We regret, that your expectations in regard to our restaurant couldn’t been met...

Zurich, Switzerland
Reviewed February 26, 2013

I used this hotel for a business trip. The hotel is not new, but the rooms are clean. No Executive Lounge, but the Hilton at the river Rhein has also no lounge. It's a small hotel. Nice breakfast buffet. In 3 minutes walking distance from the place with the dom.

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Helpful?
Thank Nadja_Phil
HiltonMainzCity, Manager at Hilton Mainz City, responded to this review

Dear Guest, Please allow me to thank you for your most kind feedback about your stay at the Hilton Mainz City shared with us and other travellers. However we are very sorry that not all of our facilities have been to your fullest satisfaction and I want to apologize for the inconvenience caused. Receiving feedback from our guests is one...

United Kingdom
Reviewed February 25, 2013

This is the second time I have stayed here and the service is always very good and efficient. The rooms are large and up to date. The wifi is not always very good but I usually only stay one night and it is fine for that. Its in a good location with most amenities close by. The breakfast is good...

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Helpful?
Thank Busybusygirl
HiltonMainzCity, Manager at Hilton Mainz City, responded to this review

Dear Guest, Thank you for your feedback on tripadvisor and for staying at Hilton Mainz City. It is great to read that you enjoyed your recent stay with us. We always strive to improve our service and therefore your comments are very much appreciated and we are looking forward to the opportunity of welcoming you again in the near future....

Wiesbaden, Germany
Reviewed February 15, 2013

Surprisingly, the Hilton-name or association does not always equate to excellent service or quality of accommodations. Hotel staff seemed off-put by the number of luggage we had (9-pcs as we are a U.S. Government Permanent Change of Station family) and were reluctant to help us with luggage (they wouldn't help at all on check out). We initially booked for 30-days...

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Helpful?
Thank Sofio Z
HiltonMainzCity, Manager at Hilton Mainz City, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts and concerns with us and other travellers through tripadvisor.com. Please accept my sincerest apology for any inconvenience you experienced with our staff. I will address this matter with them to ensure similar incidents could be avoided. We take all reviews positive and negative very seriously, and your feedback...

London
Reviewed December 28, 2012

Pretty good size room with basic amenities as you can expect. Great location in Mainz. 10 min. walk from main train station, 5 min (or less) to the market and old city. There is a supermarket which opens till 22:00 in 5 min walking distance. There are many cafes and restaurants, bars around. Tram stop at Schiller Square is seconds...

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1Thank HHHYYY
HiltonMainzCity, Manager at Hilton Mainz City, responded to this review

Dear Guest, thank you very much for your stay in our HILTON Mainz City and for the great 5 stars review in Tripadvisor. I am delighted to see that you and your friends enjoyed your stay and I hope you had a great time in our region. The whole team of our HILTON Mainz City will be looking forward to...

HI
Reviewed December 23, 2012

Safe, great staff, beautiful and clean rooms, great amenities, English TV channels, and coffee/tea pot in the room. Really enjoyed the stay there. The location was a bit hard to find first, so get a good map.

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Thank kaliaway
HiltonMainzCity, Manager at Hilton Mainz City, responded to this review

Dear Guest, Please allow me to thank you for your most kind feedback about your stay at the Hilton Mainz City shared with us and other travellers. It was a pleasure to read your most kind words. We are very sorry that you had difficulties to find the hotel first, because we always strive to improve our service and therefore...

Ottawa
Reviewed December 19, 2012

this hotel is only a 10 min walk from the train station which takes you to frankfurt airport in 20 minutes. great location and interesting sites, excellent restaurants..Home of the gutenberg press and at this time of year the amazing christmas market

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Thank rozor
HiltonMainzCity, Manager at Hilton Mainz City, responded to this review

Dear Guest, Thank you very much for your time to share your experience with us and other travellers through tripadvisor.com. It is a great pleasure for us to see that you were satisfied with our services as well as with the location of Hilton Mainz City. It is really near to Frankfurt Airport and easy to get there. The christmas...

Harrisburg, Pennsylvania
Reviewed December 11, 2012

The Hilton Mainz City is an outstanding hotel. If it were possible I'd give it 6 stars. The rooms are excellent, impeccably clean and comfortable. The staff is outstanding and very accommodating. This is my third visit to this property and it will certainly not be my last. Congratulations Hilton Mainz City. You are nummer eins (number one) in my...

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Helpful?
Thank Traveladdict037
HiltonMainzCity, Manager at Hilton Mainz City, responded to this review

Dear Guest, It was a pleasure to read your most kind feedback. Thank you very much for your words. Being called as your number one in Mainz is a great honor. Your recommendation is much appreciated and we look forward to the week your travel plans will bring you back to Mainz. With kind regards, Sascha von Zabern

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting

Additional Information about Hilton Mainz City

Address: Muensterstr. 11, 55116 Mainz, Rhineland-Palatinate, Germany
Location: Germany > Rhineland-Palatinate > Mainz
Price Range: $106 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mainz City 4*
Number of rooms: 127
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Also Known As:
Hilton Mainz City Hotel Mainz
Mainz Hilton
Hotel Style:
#4 Luxury Hotel in Mainz
#5 Business Hotel in Mainz
#6 Romantic Hotel in Mainz
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Mainz City staff and other travelers.
5 questions
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Questions? Get answers from Hilton Mainz City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for the top floor!”
smithres1, 3 days ago | Read review
“Make sure that view shown is also te one you get!”
gerdap2017, Jan 16, 2017 | Read review
“Rooms on the 1st floor have faster Wi-Fi connections and are equipped with an expresso machine.”
AlbertTeixeiraNdunda, Aug 12, 2016 | Read review
“Join HHonors for free perks.”
lak123, Jun 1, 2016 | Read review
“The hotel stretches from the predictably preferable main building over a bridge to a building on other side of passing road.”
bedrichn, Apr 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$108* /night
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Prices are for 1 room, 2 adults
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