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Hilton Mainz City

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Traveler (112)
Room & Suite (50)
Dining (5)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Room service
Fitness Center with Gym / Workout Room
Spa
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Classic
Safe
HOTEL CLASS
Hotel links
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Special Offer:25% off* - Flash Sale
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
678Reviews
133Photos
8Q+A
52Room tips
Traveler rating
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Popular mentions
Hotel's Favorite
We returned to this Mainz hotel due to a pleasant previous visit, and again, we weren't disappointed. The staff at this location is extremely friendly and courteous, and the hotel restaurant superb. Definitely a gem :)
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Review collected in partnership with Hilton Hotels & Resorts
Response from HiltonMainzundCity, General Manager at Hilton Mainz City
Responded 3 weeks ago
Dear Schmusimausi73, Greetings from Mainz! First, let me thank you for taking the time to share your feedback about your recent stay with us. It is great to hear that you enjoyed your stay again and we are very happy to have the chance to host you every time you are in Mainz. Dear Schmusimausi73, the whole team of the Hilton Mainz City and me are already looking forward to welcome you back soon. With best regards Nadine Selinger I P.A. to Cluster General Manager
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Excellent hotel. Recomended. Nice for business, parking, breakfast, room service, dinner, internet valuable for the cost. Nice personnal and installations of the hotel in general. Great location as well if you need to visit Mainz or Wiesbaden
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Review collected in partnership with Hilton Hotels & Resorts
Response from HiltonMainzundCity, General Manager at Hilton Mainz City
Responded 3 weeks ago
Dear 153tomast, Thank you very much for your recent visit and the review about it. Our main goal is to deliver excellent services to all our guests and we were very glad to read about your pleasant stay. Our staff is doing their best to help you enjoy every minute of it. We hope to welcome you back soon at Hilton Mainz City. Until then wishing you all the best. Best regards, Nadine Selinger I P.A. to Cluster General Manager
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Hotel is near the city center. Also not so far to Frankfurt center. Room was clean. Staff was kind. Hilton honors program was wonderful experience. I feel at home. Price is good for this quality. Thanks hilton.
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Review collected in partnership with Hilton Hotels & Resorts
Response from HiltonMainzundCity, General Manager at Hilton Mainz City
Responded 4 weeks ago
Dear Freedom29364751826, Thank you very much for your recent visit and the review about it. Our main goal is to deliver excellent services to all our guests and we were very glad to read about your pleasant stay. Our staff is doing their best to help you enjoy every minute of it. We hope to welcome you back soon at Hilton Mainz City. Until then wishing you all the best. Best regards, Nadine Selinger I P.A. to Cluster General Manager
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4 weeks before we got to the hotel we were informed all the Balcony rooms that we had booked were unavailable due to maintenance, So we were offered a stay at the other Mainz Hilton which is not central or to take a lower category room which we did and received a refund for the
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Response from HiltonMainzundCity, General Manager at Hilton Mainz City
Responded Jan 2, 2019
Dear MRH72, Thank you for your review about your recent stay at the Hilton Mainz! We are sorry to hear that we obviously failed to make your visit to Mainz a more memorable experience. Our main goal is to deliver excellent services to all of our guests every day. Especially concerning the service and handling of your refund, we have already taken corrective actions with our team to avoid similar shortcomings in future. Please apologize this inconvenience caused. Dear MRH72, I sincerely hope that you would still reconsider and potentially give the team a second chance. Best regards, Nadine Selinger I P.A. to Cluster General Manager
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This a small Hotel for a Hilton, and it a short walk from the train station, and close to Old Town Mainz. The staff are very nice and helpful. It just has a local feel about it. I have stayed there many times. The Christmas Market is just amazing, along with the Farmers
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Response from HiltonMainzundCity, General Manager at Hilton Mainz City
Responded Jan 2, 2019
Dear Robert R, Greetings from Mainz! First, let me thank you for taking the time to share your feedback about your recent stay with us. It is great to hear that you enjoyed your stay again and we are very happy to have the chance to host you every time you are in Mainz. Dear Robert R, the whole team of the Hilton Mainz and me are already looking forward to welcome you back soon. With best regards Nadine Selinger I P.A. to Cluster General Manager
Read more
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Ausblick aus meinem Zimmer im Hilton Mainz am Rhein
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12345610
I think it was 75 euros. They do have a train from Frankfurt Airport.
0 votes
Hi it’s about 90 euros. However, we booked via suntransfers, you can look them up online, and got a private taxi for about 59 Euros. Used it twice (to and from Frankfurt Main Airport) and both times they showed up with a very comfortable private van. Upon arrival they will meet you at meeting point and help you with your bags. It’s a prepay service but I’ve used it all over Europe and have never been disappointed. Always cheaper than taxis and Great customer service. I’ve used at least 15 times over last 7 years. Good luck you will love Mainz.
1 vote
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Is there a hair dryer in the bathroom? Ty for the answer.
Does the minibar have a minifridge? Can you get ice in your room? Thanks.
you can order ice for your room. not much space in the mini bar for anything other than what is already in the there on arrival. pricey.
0 votes
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12
"it is a quiet Hotel and all rooms should be OK"
"Have a room on the courtyard during Mainz events (example of an event, the annual Carnival during February)."
"See my remarks above"
"Best to get rooms facing the park"
"Go for the top floor!"
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12345611
PRICE RANGE
$94 - $362 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton mainz city hotel mainzmainz hilton
LOCATION
GermanyRhineland-PalatinateMainz
NUMBER OF ROOMS
127
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