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Hilton Mainz

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Traveler (417)
Room & Suite (198)
Dining (21)
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Overview
  • Excellent35%
  • Very good42%
  • Average16%
  • Poor5%
  • Terrible2%
Travelers talk about
“the river”(216 reviews)
“old town”(47 reviews)
“main building”(12 reviews)
AMENITIES
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness center
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Mainz
Special Offer: Advance Purchase
Offers from Hilton Mainz
Special Offer: Advance Purchase
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Reviews (1,228)
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694 results
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271
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283
271
86
41
13
Show reviews that mention
All reviewsthe riverold townmain buildingper daya river view roomfree wifinice locationbreakfast buffetbusiness centershort walkgutenberg museumfitness centereasy accessfrankfurt airportnice roomchristmas marketroom rate
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1 - 5 of 694 reviews
Reviewed 3 days ago

Great hotel, perfect breakfast buffet, friendly staff, good room, clean, spacious, with riverview. Only critical point is that you have to pay for wifi in the room €15,00 per 24 hours. And with check out I had to pay 24,00 Euro for parking my car...More

Thank Theo B
Response from HiltonMainzundCity, General Manager at Hilton MainzResponded 2 days ago

Dear Theo B, Greetings from Mainz! First of all let me thank you for taking the time to share your feedback about your recent stay with us. We will take your feedback in regard to the pricing into consideration for future planning. It is great...More

Hotel's Favorite
Reviewed 2 weeks ago

Main aspects: 1) Location: Grade 10. In front of river with beautiful views and very close to the main tourist attractions. 2) Building: Grade 9: Beautiful and in good conditions,outside and inside. 3) Rooms: Grade 9: Well maintained,clean,comfortable,with king bed, complete bathroom, bar, flat tv,...More

Thank limasboy
Response from HiltonMainzundCity, Manager at Hilton MainzResponded 2 weeks ago

Dear limasboy, thank you very much for your recent stay at the Hilton Mainz and the feedback provided and shared with us and all other travelers on tripadvisor. We are very pleased to read that you experienced an overall enjoyable stay. We have shared your...More

Reviewed 5 days ago

A busy and undermanned hotel. Nice location by the riverside. Had trouble with the parking ticket receipt, which was empty during the whole saty, although been in touch with reception several times that wasn't resolved duting my 3 day stayMore

Review collected in partnership with Hilton Hotels & Resorts
Thank guestmainz
Response from HiltonMainzundCity, General Manager at Hilton MainzResponded 3 days ago

Dear guestmainz, Thank you very much for taking the time to review your recent stay at Hilton Mainz. We are very sorry to hear that we obviously failed to make your visit to Mainz a more memorable experience. Our main goal is to deliver excellent...More

Reviewed 1 week ago

I give this hotel 5 stars because I can't imagine a better place to stay while in Mainz. It is right on the river and nearby city center. The train station is a 15 minute walk or quick cab and we were able to get...More

Thank ChrisDeanTravel
Response from HiltonMainzundCity, General Manager at Hilton MainzResponded 1 week ago

Dear ChrisDeanTravel, Greetings from Mainz! First of all let me thank you for taking the time to share your feedback about your recent stay with us. It is great to hear that you enjoyed your stay and we are very happy to have the chance...More

Reviewed 1 week ago

The stay is generally very good. The Hotel is clean, the rooms big enough and the beds very comfortable. The service is also quite good and the breakfast decent. Sometimes the checkin/checkout process is a bit tedious and the rooms are a bit old. Generally...More

Review collected in partnership with Hilton Hotels & Resorts
Thank subhan770
Response from HiltonMainzundCity, General Manager at Hilton MainzResponded 1 week ago

Dear subhan770, First of all I would like to thank you for choosing the Hilton Mainz for your recent stay. I am sorry to hear that we did not fully meet your expectations in regard to design. However, I am glad that you enjoyed your...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
$112 - $299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Mainz
#4 Luxury Hotel in Mainz
#4 Business Hotel in Mainz
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$112 - $299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Mainz
#4 Luxury Hotel in Mainz
#4 Business Hotel in Mainz
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (417)
Room & Suite (198)
Dining (21)
Pool & Beach (3)
Business Center & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
rose f
February 26, 2018|
AnswerShow all 4 answers
Response from Azher_Ali_Choudhry | Reviewed this property |
No, I don’t think so
0
Votes
Lisastones75
February 11, 2018|
Answer
Response from sandianc | Reviewed this property |
According to their website, medium size dogs are the maximum size and they charge 50 euro, nonrefundable. It didn't say how long the 50 euro would cover. I imagine you can contact them directly to ask that question. That... More
0
Votes
t3894kj
September 19, 2017|
AnswerShow all 2 answers
Response from elizabeth e | Reviewed this property |
at a minimum 10am. I know because I often rushed before heading to work around that time. I assume 10am perhaps a splash later during the week. Usually, in Germany weekends are until like 11am I am sure it is on the... More
0
Votes
Room Tips
"If possible,choose a river view."
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"Get a room with a river view and don't miss out on breakfast!"
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"just don't book here at all"
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"Hope for a river view and above the 3rd floor (floor 0 is the lobby)"
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