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Hotel Excelsior Ludwigshafen

520 reviews
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Traveler (114)
Room & Suite (40)
Dining (4)
Overview
  • Excellent4%
  • Very good16%
  • Average34%
  • Poor25%
  • Terrible21%
Travelers talk about
“quality hotel”(2 reviews)
“wifi connection”(2 reviews)
“nice view”(2 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Family Rooms
Bar/Lounge
Pets Allowed
Meeting Rooms
3.5 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (520)Write a Review
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All reviewsquality hotelwifi connectionnice viewhotel roomwould stay here againrooms are nicelittle bitgarage
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1 - 5 of 107 reviews
Reviewed 4 weeks ago

It is not more than 3 Star hotel. Breakfast was ok. Staff are to some extent not friendly. It is acceptable for a buiseness trip but not for leasure trip at all. I have visited it 2 times. In the summer there was no air...More

Thank Abdullah A
Response from Excelsior L, Leiter Gästebetreuung at Hotel Excelsior LudwigshafenResponded 4 weeks ago

Dear Abdullah, We thank you for your review and rating. We are glad you enjoyed yor stay with us. In our planned renovations in the next year air-conditioning is one of or priorities and we would love for your to visit us then again. With...More

Reviewed December 2, 2017

I stayed here for 4 days during a business trip in Mannheim. After checking in, I went to my room to find a very cold room with old and shabby furnishings. I had a total 5 electrical outlets to power my laptop, phone and watch....More

Review collected in partnership with this hotel
Thank Jose B
Response from Excelsior L, Leiter Gästebetreuung at Hotel Excelsior LudwigshafenResponded December 6, 2017

Dear Jose, We thank you very much for your rating and constructive feedback. We apologize for the malfunctions in your room. This should not happen at all and we apologize it did while you were with us. Our technicians and housekeeping went through your room...More

Reviewed November 12, 2017

the check in representative was rude and unhelpful the room was old fashioned...tbe furniture was stained the t.v. was old and the bathroom was old fashioned with what appeared to be faecaes on the wall .the shower was poorMore

Review collected in partnership with this hotel
Thank richardwT2903PW
Response from Excelsior L, Leiter Gästebetreuung at Hotel Excelsior LudwigshafenResponded November 16, 2017

Dear Richard, Thank you very much for taking the time to rate our Hotel. We are saddened that you did not enjoy your stay with us. We understand your disappointment and regret you did not have a great experience. In the next year, we are...More

Reviewed October 29, 2017

Breakfast and location are good. Internet is bad. Also there’s no “Don’t disturb” sign available - housekeeping tried to enter to my room three times (!!!) in the morning with no knocking. Room is large, bed is comfy.More

Review collected in partnership with this hotel
Thank Sergey L
Response from Excelsior L, Guest Relations Manager at Hotel Excelsior LudwigshafenResponded October 30, 2017

Dear Sergey, Thank you very much for your rating. We are glad you were satisfied with our overall service. We apologize you had no ‘do not disturb’ sign in your room. All our rooms should be and are equipped with such a sign. Thank you...More

Reviewed October 16, 2017

good hotel , but bad neighborhood with bad people in the street and sound of the train in front of the hotel all the night don't let you sleep... english is ok , breakfast is good, internet ok , bathroom cleanMore

Review collected in partnership with this hotel
Thank antoine c
Response from Excelsior L, Guest Relations Manager at Hotel Excelsior LudwigshafenResponded October 17, 2017

Dear Antoine, Thank you very much for your rating and review. We are glad you enjoyed your stay with us and hope you found our very central location by the main train station to also be convenient. We will be glad to greet you again...More

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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Things to do
Bar/Lounge
Details
Price range
$69 - $156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$69 - $156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (114)
Room & Suite (40)
Dining (4)
Hotel & Grounds (65)
Bathroom (15)
Business Center & Event Rooms (3)
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Room Tips
"High floor room advisable and for business trip only"
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"Not Recommended"
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"Good luck with that- closest to the lobby since elevator is S-L-O-W"
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"Wifi usually did not work. Elevators very small no more than 2 guest with luggage at a time."
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