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Hotel Excelsior

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Lorientallee 16, 67059 Ludwigshafen, Rhineland-Palatinate, Germany
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Hotel Excelsior
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158 Reviews from our TripAdvisor Community

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Konstanz, Germany
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel itself is quite o.k., though somewhat run-down (refurbishment works are on the way). Good breakfast + friendly staff. Good view on the higway bridge (an architectural icon of the 1970s). The rel. cheap price is probably due to the surprisingly tranquil location on the edge of Ludwigshafen: The area around the so called "main station" is so deserted... More 

Review collected in partnership with this hotel

Helpful?
Thank Mondotravaganto
Excelsior L, Reservierung at Hotel Excelsior, responded to this review

Dear guest. Thank you for the review on your stay. we hope to welcome you soon again in Ludwighsafen More 

Clarksville, Tennessee
Level Contributor
138 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed January 4, 2016

Reception was AMAZING!!! Very helpful, with multiple room changes as "some rooms we removed the refrigerator" "Oh the WiFi doesn't work there either". It may sound a bit annoying, especially as we had to change 3 rooms to get one that was close to what we booked, but she was SO KIND and helpful. At no point did she get... More 

Helpful?
Thank HarleyDree
Excelsior L, Reservierung at Hotel Excelsior, responded to this review

Dear Harley, thank you for the great feedback referring our reception staff. We are sorry for the situation with your room change and we hope at least you could enjoy your stay. We hope to welcome you soon again More 

Travelers are raving about these Ludwigshafen hotels

.
1 review
4 of 5 stars Reviewed December 29, 2015

Towels could be changed more often. Bathrooms could use rebuilding and re-decorating. Wasnt able to open a window there. Apart from that i was very satisfied with the entire service and the whole hotel.

Review collected in partnership with this hotel

Helpful?
Thank 474miladah
Excelsior L, Reservierung at Hotel Excelsior, responded to this review

Dear guest, thank you for your review on your stay. Thank you for the hint for changing the towels, we already talked with our cleaners More 

Düsseldorf
1 review
3 of 5 stars Reviewed December 19, 2015

Flats up floor turned to East are subject to noise from highway. Nothing to report bad. Breakfast was very good. You have to pay for parking place :-( Ludwig is a good town to visit for industry. Highlights is Rhein Gallery.

Review collected in partnership with this hotel

Helpful?
Thank eduardomP9804XP
Excelsior L, Reservierung at Hotel Excelsior, responded to this review

Dear Eduardo, thank you for your great review on your stay. We hope to welcome you soon again in Ludwigshafen More 

.
1 review
2 of 5 stars Reviewed December 4, 2015

Hi, I was disappointed with a hotel called excelsior, to find an interior that has seen better days. Bathroom dating the 70's with a toilet with cracks in the surface and a showerhead that is loose, spraying water all over the place. Floor covering that I doubt has been cleaned properly in a long time and threadbare carpets in some... More 

Review collected in partnership with this hotel

Helpful?
Thank iherma_923222
Excelsior L, Reservierung at Hotel Excelsior, responded to this review
Google Translation

Lieber Gast, es freut uns, dass die Freundlichkeit unserer Mitarbeiter Ihnen in guter Erinnerung geblieben ist. Unser gesamtes Team gibt... More 

Dubai
1 review
4 of 5 stars Reviewed October 19, 2015

The receptionist were friendly but you need to go down yourself to get whatever you order for and the wifi was slow. Is close to the train station.. hotel needs to enlighten tourist on place of interest but they seem not to have knowledge of that..

Review collected in partnership with this hotel

Helpful?
Thank Williams O Giwa O
BW_Management_2013, Reservation at Hotel Excelsior, responded to this review

Dear Guest. Thank you for your feedback on your stay.we hope to welcome you soon again in Ludwigshafen More 

Dublin
1 review
1 of 5 stars Reviewed October 19, 2015

I have a number of complaints concerning my stay: 1. The bed was very uncomfortable - I woke up each morning with crippling back pain. 2. Only one pillow per person. Requested a second pillow but not available / possible. 3. Room was very noisy - could hear traffic from outside at 5 am in the morning. Loud bangs anytime... More 

Review collected in partnership with this hotel

Helpful?
Thank 902antoinettep
BW_Management_2013, Reservation at Hotel Excelsior, responded to this review

Dear Guest. thank you for your feedback. It is a pitty that you didn't enjoy your stay. Our central location causes some noises of traffic, unfortunately we cannot change this situation. Your other remarks we will discuss with the management. We hope to get a second chance to convince you of our service More 

Belfast, United Kingdom
1 review
4 of 5 stars Reviewed September 25, 2015

Excellent facilities, quiet room and very helpful staff: close to Ludwigshafen Hbf S-bahn . Interesting location in a post-industrial landscape threaded by railways and roads and seems to have its own peculiar beauty!

Review collected in partnership with this hotel

Helpful?
Thank 631anthonyk
BW_Management_2013, Public Relations Manager at Hotel Excelsior, responded to this review

Dear Guest Thank you very much for your kind response. We are happy to hear that you enjoyed your stay at our hotel and we will pass on the compliments to our staff. We are looking forward to seeing you again soon. More 

Dubai
1 review
2 of 5 stars Reviewed September 14, 2015

Complains about cleaning services and furniture conditions. It will not be in options list for next trip!! Had a very bad bed to sleep, very old furniture. Not to be recommended. Terrible lifts ......

Review collected in partnership with this hotel

Helpful?
Thank 136osamae
BW_Management_2013, Reservation at Hotel Excelsior, responded to this review

DEar guest. It is a pitty that you didn't enjoy your stay. We hope to get a second chance of you, to convince you of our high level of service- Your team of Hotel Excelsior More 

Eschenbach in der Oberpfalz, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 8, 2015

I stayed here for one night to catch the train to Paris the next morning. Hotel is very close to the train station, pretty, clean, safe, hotel staff was very nice and speaks good English, gave me a free upgrade, room was very inexpensive, free parking nearby. I definitely recommend it.

Review collected in partnership with this hotel

Helpful?
Thank AndriaLeaTV
BW_Management_2013, Reservation at Hotel Excelsior, responded to this review

Dear Andrea, thank you for your great review. We hope to welcome you soon again in Ludwigshafen - Your Team of Hotel Excelsior More 

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