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Mercure Hotel Koblenz

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Mercure Hotel Koblenz
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692 Reviews from our TripAdvisor Community

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Showing 296: English reviews
York, United Kingdom
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Second time I have stayed at this hotel. It is in an ideal location to explore Koblenz. The hotel is very nice and I could see an improvement in customer service. The staff we dealt with were very nice and helpful. The room was a very good size and we had excellent views of the fortress and river. The restaurant... More 

Helpful?
Thank Happy_Shoppers13
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear Happy Shoppers13, We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More 

Cheshire
Level Contributor
128 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel overlooks the river and is central to Koblenz. The staff were all very helpful and the breakfast good. The bedroom and bathroom were very clean and comfortable. Enjoyed our stay in this interesting town

Review collected in partnership with Accorhotels.com

Helpful?
Thank PrestburySK
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear PrestburySK, We very much appreciate your comments regarding your stay at our Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback,... More 

Drobak, Norway
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived by car and just could`nt find the entrance of the hotel. We ended up in a garage, that seemed to be part of the hotel. However it was a public parking, but we eventually found our way to the hotel entrance. If you are going here, be prepared for this challenge. Apart from that - the hotel itself... More 

Helpful?
Thank eluks
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear eluks, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that you that you didn`t find your way to the elevators, which are also signed. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for... More 

Howell, New Jersey
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a perfectly decent hotel, but it's showing its age. Conveniently located to downtown Koblenz, the cable car across the Rhine, the Deutsches Eck, and other attractions. One of our big picture windows broke, though -- I was trying to close it and instead it swung wide open and we couldn't fix it. They were friendly with the repair.... More 

Helpful?
Thank JerseyShoreWill
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear JerseyShoreWill, Thank you for taking the time to tell us about your stay at our Hotel. I am sorry that your window was broken; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for your feedback, and... More 

Miami, Florida
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good location and nice rooms. Staff was very friendly. AC was weak, but enough to cool down the room. A few steps from the river allows for nice walks. Garage is also very convenient. Prices are reasonable and our stay here was very pleasant. We used it as our base to visit castles around the area.

Helpful?
Thank Eduard R
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear Eduard R, We very much appreciate your comments regarding your stay at the Mercure Hotel Koblenz. It is a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we... More 

Newcastle, Australia
Level Contributor
122 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We got a good deal on a Privilege room which faced the river and town - great views, but also faced the road so could only open the windows when it was quiet - did not bother us during the night - so sleeping was not a problem except bed was a bit hard. The room looked nice but we... More 

Helpful?
Thank Bellevue03
Ottawa, Canada
Level Contributor
98 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Loved our stay in Koblenz. From the hotel it is an easy walk to the center or to the Rhine walkway. One person at the front-desk was really not helpful: whenever we went down for questions she'd take her sweet time before coming over, would answer by yes/no, and had no information to offer. Also the parking doesn't belong to... More 

Helpful?
Thank Reshad R
cork..ireland
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed July 9, 2016

stayed here 8/7/16....few quick comments...bottle of water 6.90 euro,which is the most expensive i have EVER heard of....breakfast 19 euro..they knocked at my bedroom door at 8.45am to clean room,iam on holiday,i like a rest...cleaners outside in hall very noisy...beds only ok....to park in the hotel car park 11 euros per day..mini fridge empty but dispensing machine on another floor....i... More 

Helpful?
1 Thank bgroening
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear bgroening, We are sorry that your experience with our housekeeping did not meet your expectations; please allow me to express my sincerest apologies. In each room we have a free bottle of water for our arriving guests. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

North Yorkshire, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2016

Staying here for five nights to explore the cycle paths along the Rhine. Room is on the 9th floor with super views and a big bed. Disappointment with restaurant where we ate on the first night but I guess people go out to eat in nearby restaurants, of which thete are many.

Helpful?
Thank Liza G
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear Liza G, Thank you for taking time to tell us about your stay at our Hotel. I am sorry that your experience with the restaurant on the first night did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Koblenz
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2016

The stay in the mercure hotel in Coblence was an outstanding experience. People at front desk extremely friendly, helpful. All facilities were in a good shape and we had as a frequent sleeper with accor a spacious room with a breathtaking view on the river rhine, After a very good breakfast we left the hotel with the intention to be... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank reisefreund_mitreise
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear guests, It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The 4 star Mercure Hotel Koblenz is located right on the Rhine river in the city centre of Koblenz, only 750 m from the old town centre. It offers one suite and 167 airconditioned rooms, most of them with WLAN, one restaurant, the Konigsbacher Lounge bar and a recreation area. Facilities in the public area include free Internet access. The shopping area, the so called Deutsches Eck (German Corner) where the Rhine and Mosel rivers meet and Ehrenbreitstein fortress are 1 km away. ... more   less 

Additional Information about Mercure Hotel Koblenz

Address: Julius-Wegeler-Str. 6, 56068 Koblenz, Rhineland-Palatinate, Germany
Location: Germany > Rhineland-Palatinate > Koblenz
Price Range: $118 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Koblenz 4*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Hotwire, Expedia, Priceline, Odigeo, Travelocity and Agoda so you can book your Mercure Hotel Koblenz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Koblenz
Hotel Style:
#2 Luxury Hotel in Koblenz
#4 Romantic Hotel in Koblenz
#7 Business Hotel in Koblenz
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