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SAKS Urban Design Hotel

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SAKS Urban Design Hotel
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172 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The good, first is the hotel is in the middle of downtown Kaiserslautern, walking distance to pretty much anything in the city central. You can eat at different restaurant everyday for 2 weeks if you choose to all within 10 min walk. Festivals in the city are also held where it is located, so you can't beat this hotel if... More 

Helpful?
Thank John G
Raleigh, North Carolina
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed here on a business trip. The hotel is right in the downtown bar/restaurant area and is very convenient to lots of shopping. The hotel itself is a very upscale and trendy type hotel with a full service bar downstairs. The lobby is small, and the check-in clerk was a very nice woman who luckily for me, spoke... More 

Helpful?
Thank DonDonPython
Germany
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

Perfect for business trips, not overly expensive, good value for the money. Firm but comfortable bed, very clean. Very modern decor and design. Underground parking was discounted at 14€ a day, so not cheap, but not excessive. I stayed on the 2nd floor facing the market, and the rooms have some amazing sound proof Windows, because when I woke up... More 

Helpful?
Thank Kiwitex71
SaksKaiserslautern, Leiter Gästebetreuung at SAKS Urban Design Hotel, responded to this review

Dear guest, thank you very much for your kind feedback. Much appreciated. We are delighted to hear, that you have enjoyed your time in our hotel. Looking forward to see you again in Kaiserslautern. All the best! Your SAKS Team More 

Den Bosch, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 17, 2016

Staff was very friendly and helpful!! Great rooms with really nice showers. Fantastic location in the city. There are a lot of things to do in the city. Good restaurants and shopping is available in the surrounding area. Wonderful staff! Very friendly!

Helpful?
Thank ricardow54
SaksKaiserslautern, Leiter Gästebetreuung at SAKS Urban Design Hotel, responded to this review

Dear guest Many thanks for your Feedback. Much appreciated. We would be delighted to seeing you again in the future. Best wishes from Kaiserslautern Your SAKS Team More 

Bucharest, Romania
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
5 of 5 stars Reviewed February 20, 2016

I, actually we visited this design hotel 2 times as far as i remember and every time it was a pleasure. The first time it was a bit strange as we could not find their parking lot, but after solving this little problem and entering their fascinating reception we knew we will have a great stay. Reception "politics" ended up... More 

Helpful?
3 Thank 657andra01
SaksKaiserslautern, Leiter Gästebetreuung at SAKS Urban Design Hotel, responded to this review

Many thanks indeed for your kind words. Much appreciated. We would be delighted to seeing you in our Hotel again. Best wishes from Kaiserslautern YOUR SAKS TEAM More 

Houston, Texas
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 13, 2016 via mobile

Stayed here and the desk was very accommodating for early check in which was extremely helpful. Rooms are sparse and contemporary, similar to an Aloft though getting only 1 towel and a duvet and no sheets was a bit odd. Parking is tight and charges for in/out which is a bummer. Good location and overall an ok stay.

Helpful?
Thank triguypaul
Long Beach, Mississippi
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

Stayed twice within a week. Nice rooms both times. Very nice showers. I did have some wifi issues the first stay. Good location and very nice staff. Would stay again. Breakfast could use a bit improving but overall quite pleased. Free gummies for the taking. Lol.

Helpful?
Thank Will O
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 26, 2015 via mobile

Everything was quite okay, except the WiFi. Three day business trip/conference and not a single time possible to use the WiFi in the room or conference room (neither iphone or pc). One day near the reception I had a 10 min session before being thrown off again. The reception was aware of the problem. Nevertheless, the problem was still there... More 

Helpful?
Thank Andreas S
Birmingham
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 16, 2015

I really cannot understand how this hotel has got so many poor reviews! I stayed for 3 nights and had no issues at all! Check in was ok, the reception staff were not all over me, but they were polite and too the point which is what I prefer! My room was large, massive bed, very modern, quiet, good English... More 

Helpful?
Thank Vixred
Cambridge, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 14, 2015

Modern hotel, Staff help full and polite, food good, rooms now getting tired, hotel Wi Fi did not work as hotel in town centre rooms are very noisy, hotel has Spa and Gym, undergroud carpark which was handy.

Helpful?
Thank Martin L
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
SAKS Urban Design Hotels dedicate themselves to the life-style and spirit of urban culture, extending from design, through architecture to interior design. Urban Design is simultaneously a style and philosophy; it's a way of life: inspirational, relaxed and yet sophisticated in its details. Travellers can experience a pleasant, discreet atmosphere and find the ideal infrastructure for both business and private stays.92 double rooms and suites from 22 m2 to 58 m2, an extravagant lobby with a fireside lounge, concierge service, guest lounge, a rooftop spa and a gym. ... more   less 

Additional Information about SAKS Urban Design Hotel

Address: Stiftsplatz 11, 67655 Kaiserslautern, Rhineland-Palatinate, Germany
Location: Germany > Rhineland-Palatinate > Kaiserslautern
Price Range: $120 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — SAKS Urban Design Hotel 4.5*
Number of rooms: 92
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Hotel Style:
#2 Luxury Hotel in Kaiserslautern
#5 Business Hotel in Kaiserslautern
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