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Hotel Kaiserhof

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Hotel Kaiserhof
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143 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Middle England
Level Contributor
205 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed October 9, 2014

I'm so impressed, I've writing it now, rather than when I check out. The hotel is just across the road from the train station, maybe a 5 minute walk. I have a "quiet" room - which doesnt overlook the road, and you pay a premium for. There's loads of TV stations, radio stations, free wifi.. The room is spotless, as... More 

Helpful?
Thank Anionfan
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! We are happy to read that you were impressed with your stay and felt very comfortable. If you need an additional towel, another hair dryer or anything else, please give us a call. Our team is available 24 / 7 and would have loved to help you immedialtely. We hope to see you... More 

Perth, Australia
Level Contributor
104 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed September 28, 2014

This was a nice hotel to stay in, but be aware the rooms are tiny. But overall it is a good location, with tidy rooms. From the hotel, it is a 10 minute walk to go into the centre of the city. This is absolutely stunning

Helpful?
Thank Kane H
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! We are glad that you liked your stay. We offer five different room categories: from small standard rooms to suites with a size of 51 sqm. Our reservations team will help you chose the perfect room for your next visit. The location of the hotel is really perfect to explore the wonderful city.... More 

Aalborg, Denmark
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 21, 2014

We stayed at Hotel Kaiserhof in Münster for one night, during our way down to France. The hotel is located close to the railway station, and just outside the old city center. You can't hear the trains from the hotel, but you can hear the street, which is perhaps the only negative thing about the hotel. The windows facing the... More 

Helpful?
Thank Martin K
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! We hope you had a great vacation in France! Our windows facing the front street are actually built with a quadruple glazing. But we also have rooms facing our parking lot. Our reservations team will happily help you to find the perfect room for you. Airconditioning is really something most hotels in Münster... More 

Bellevue, Washington
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 27, 2014

The Hotel Kaiserhof is close to Muenster Hauptbahnhof (main station) and walking distance to town. Hotel staff is friendly. Nice breakfast buffet - however, somewhat pricey with 35 Euros (~55$) per double room. While the room was clean, the standard is not comparable with newer 4 star hotels with old furniture and outdated interior. We woke up at night a... More 

Helpful?
Thank Claudia R
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! We offer five different room categories. The biggest are our Kaisersuites with a size of 51 sqm. Some rooms - like the standard rooms - face the front (street) and some the back (parking place). Every floor has a different design theme. We are happy to show you around the next time. Our... More 

Stuttgart, Germany
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 18, 2014

The Kaiserhof in Münster is a very elegant hotel. Large, tastefully furnished rooms. Worth its 4 stars. Until you have a problem. Mine was returning from the hotel’s spa where I spent a few hours relaxing. Upon entering our (locked) room, I discovered that my seven-month-old laptop was gone. I immediately reported it missing but was simply told that I... More 

Helpful?
4 Thank Kelly R
KaiserhofMS, Geschäftsführer at Hotel Kaiserhof, responded to this review

Dear Kelly R., we still remember your stay in the past November very well. Following the reports of the alleged theft in the morning our Manager on Duty has acted exactly according to our hotels instructions. Surveillance videos were secured, the incident was recorded in writing and you were asked to report the alleged theft to the police. Unfortunately you... More 

Columbia, Missouri
Level Contributor
131 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed August 3, 2013

If I could give the hotel 4 and a half stars, I would. Nicely appointed rooms, good public areas, and a monitored parking lot. I generally expect stairs in Europe, but for a hotel of this category, it would be to have a ramp from the lot to the main floor. My room was the smallest I've seen in Germany... More 

Helpful?
1 Thank Congenuity
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! Our hotel has some stairs throughout the building and some rooms are small (standard categorie). But you can reach the floors with an elevator. Our hotel was build in 1895. We enlarged as many rooms as possible, but some are still rather small with small bathrooms in it. That is why we offer... More 

Solihull
Level Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 20, 2013

In June 2013 my wife and I were in Denmark and scheduled to catch the DFDS ferry back to England but the ferry was involved in an accident at Harwich and our return trip was cancelled. This meant that we had to drive across Northern Europe to get to Calais and an alternative ferry. After driving many miles in atrocious... More 

Helpful?
1 Thank James F
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! You had quite a journey. We are glad that you found us on the way. We are sorry for the inconvenience with the restaurant. Sunday midday and evening are the only time our restaurant is closed. We offer snacks at our bar but for a full meal you have to go to the... More 

Tilburg, The Netherlands
Level Contributor
151 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 7, 2013

Fantastic hotel, friendly receptionist,great large luxury room and fantastic breakfast. Thereby friendly staff and the citycenter is within walking distance. The restaurant was annex and had a great menu, especially the Dorade we can recommend. Here also the staff was very kind and helpfull.

Helpful?
Thank Manteia-13
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback and recommendation! And thank you for your praise to our staff. We are all working hard to make your stay the best stay away from home and it is very nice to hear that our work is appreciated. We hope to see you again soon! More 

Germany
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 1, 2013 via mobile

People living the city of Munster think Kaiserhof is their city's best hotel. That's maybe because they know or heard about Kaiserhof's one star restaurant and they never experienced the hotel's rooms. The later are small and those on the front side somehow loud. The building represents the architectural flavor of the 1960s. However everything is clean and perfectly maintained.... More 

Helpful?
Thank Sven_Prueser
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback. We are sorry that you did not feel very comfortable in our rooms. The hotel was build in 1895 and the owing family invested millions of Euros to modernize the building and every room starting in 1999. All the rooms on the five floors have different designs. We would have loved to show... More 

Groningen, The Netherlands
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed March 16, 2013

After we had to cancel our trip to Paris because of heavy snow in the Northern part of France, we went to Münster instead. And although Münster is not Paris, we were pleasantly surprised by this nice city with its very friendly inhabitants. And this certainly holds for the Hotel Kaiserhof. The hotel is luxurious and the staff is extremely... More 

Helpful?
1 Thank Movemania
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! We are glad that you chose to come to Münster and stayed with us. We hope you will have the opportunity to come back soon and to explore all of our departments like the spa and our restaurants. See you soon in the hotel Kaiserhof Münster! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
Food & drink at the hotel
Gourmet 1895
Gourmet 1895
Cuisines: International, Delicatessen, Contemporary
Gabriel's
Gabriel's
Cuisines: International
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Since 1895 our guests connect the family-run superior hotel Kaiserhof Muenster with hospitality, quality and comfort. Its ideal location opposite the main train station, within walking distance to all the sights and shopping streets is as well an advantage as the extensive facilities. Beside 100 cozy smoker and non-smoker rooms, there are five individual suites. The entire house is air-conditioned. In the room you can set the indoor climate to your liking. Guests will be welcomed in our house not only with a smile at the front desk, but also with a free bottle of mineral water in every room. Also free of charge are the Wi-Fi, Pay-TV, the valet parking service on our car park with CCTV and for overnight guests the entrance to our 500sqm wellness-oasis "Kaiserhof Beauty & Spa". Let yourself be pampered in our Restaurants: the "Gabriel's" as well as the currently only Guide Michelin star-rated restaurant in Muenster, the "Gourmet 1895" (one star). A bar and a library with fireplace invite you to relax or to lively discussions. For private and business occasions eight individual meeting rooms for up to 140 persons are available. ... more   less 

Additional Information about Hotel Kaiserhof

Address: Bahnhofstr. 14, 48143 Muenster, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Muenster
Price Range: $116 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Kaiserhof 4.5*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Muenster
#7 Business Hotel in Muenster
#8 Luxury Hotel in Muenster
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