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Hotel Kaiserhof

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Hotel Kaiserhof
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147 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Brasilia, DF
Level Contributor
62 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel Kaiserhof Muenster is a lovely hotel, with an excellent location and helpful and polite staff. The room, even though slightly small, is nicely decorated and everything is tidy and spotlessly clean. Comfortable bed and pillows and, to increase our comfort, air conditioner, minibar, and a free bottle of water was a nice touch. Would be good if coffee/tea facilities... More 

Helpful?
Thank Sandra700
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! We work hard to make our guests happy and appreciate your praise. We hope to see you again soon and would love to welcome you back in our hotel. Greetings from Hotel Kaiserhof Münster! More 

Addis Ababa, Ethiopia
Level Contributor
5 reviews
4 of 5 stars Reviewed August 8, 2016

The hotel is situated a few minutes away from Münster main train station and the city center. It's is clean and nicely decorated! The staffs are very friendly. My family and I were happy with the service as well.

Helpful?
Thank Ayenew D
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! We work hard to make our guests happy and appreciate your praise. We hope to see you again soon and send greetings from Hotel Kaiserhof Münster! More 

1 review
3 of 5 stars Reviewed August 4, 2016 via mobile

- Very clean, staff very friendly - Right next to train station - 98 EUR for a tiny room facing the (noisy) street - Interior from the 1970s but well kept - Single room has a single bed (German standard, certainly not international standard anymore) - Spotty WiFi but no extra charge

Helpful?
Thank Thomas G
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you for your feedback! We are sorry to hear that you did not like our interior design. All of our rooms have been refurbished within the last 5 - 10 years and another round of refurbishment will start soon. Our public spaces feature a mix of antiques with modern elements. And our restaurants and spa are very modern. Our... More 

The Netherlands
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed June 11, 2016

Stayed 1 night on a Friday night. We were given a room at the back of the hotel and previous reviews stated these were quieter that the ones on the front and opposite the station. Rooms were small and stuffy, but unable to have window open as people outside back of nightclub partying until after 4am. This is a very... More 

Helpful?
1 Thank Paula L
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! We are sorry that you did not enjoy your stay. Since we are a hotel in the city center it is natural that there is a constant noise from outside. Therefore we have windows with a quadruple glazing. With an individually controlled air conditioning you can regulate the interior climate to your liking.... More 

The Hague, The Netherlands
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed February 11, 2016 via mobile

The staff are really friendly in this freshly renovated hotel opposite the central station. The neighborhood is slightly sketchy at night, but not unsafe. Rooms are spacious, those facing the station are noisy at night - earplugs are provided in the room! Great German breakfast, with all those breads - feels just like home :-)

Helpful?
Thank Trickysnake
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! We are happy to read that you enjoyed your stay in our hotel and especially loved the breakfast. Münster is always worth a visit, no matter if it is summer, winter, spring or fall so we hope to see you again soon! Greetings from Hotel Kaiserhof Münster! More 

Los Angeles, California
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 12, 2015

I stayed for one night on business. The location was super good as it was in front of the train station. However, the noise from outside middle of the night was unbearable. Maybe because it's close to the station and there are some pubs and bars, people get drunk and get pretty loud once a while. It's not hotel's fault... More 

Helpful?
Thank MayKowt
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you for your feedback! We are very sorry that you had an unrestful sleep due to the noise. We have windows with quadruple glazing but it does not hold back all the noise from outside. As as you said, our location is great but comes with a certain amount of noise. Maybe we can try another room facing the... More 

Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 1, 2015

I stayed there before so I knew that they have much nicer rooms than the one on 5th floor they had for me: besides ugly spots on the floor not quite the value for money you can expect. I was about to leave but the manager on duty had another room - which was nice and as expected. If you... More 

Helpful?
Thank majorhealey
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! And thank you for giving us the opportunity to improve your stay. We are glad that you enjoyed your stay after moving into another room and hope to see you again soon. If you wish, we can note your favorite room number. If this room is available during your next stay we can... More 

Hebden
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 30, 2015

Location - brilliant - near railway station and an easy walk to the old town. Service by English speaking staff - brilliant. Wifi - free and in my case reliable (not for a colleague?). Breakfast - they have gluten free bread, and soy milk. Why no kettle or coffee maker in the room though? As a business traveller, this seriously... More 

Helpful?
Thank cathyofHebden
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank your very much for your feedback! We are happy to read that you enjoyed your stay. We will definitely talk about coffee and tea making facilities in the room in a meeting and see if we can find a solution that is convertible. Until then we offer room service from 7 am till 10 pm. Please just let us... More 

London, United Kingdom
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 7, 2015

I have stayed here several times on business and it has been refurbished since I first used the place - good location and close to the train station for convenience but that is about it. beds are very uncomfortable and I had a single duvet on a double bed which was strange - pillows as flat and hard as a... More 

Helpful?
Thank dunesdweller
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you very much for your feedback! We are sorry that we did not meet your expectations. We decided to use only a single duvet on a double bed Monday through Friday if the double room is used by only one person because of environmental reasons. Of course you can always get a second duvet. Furthermore you can chose from... More 

Noordwijk, The Netherlands
Level Contributor
168 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed April 17, 2015

Booked the hotel for a weekend off with my wife and picked it for the available Spa facilities and the restaurant. We were greeted with the usual German hospitality, very friendly, Since we arrived at 1345 and we were hungry for lunch, we rushed to the restaurant which supposedly closed at 1400. Fortunately, we could still have a main course... More 

Helpful?
Thank ChrisHaenen
KaiserhofMS, Verkaufsleiter at Hotel Kaiserhof, responded to this review

Thank you so much for your feedback! It is a great motivation for every staff member. A feedback like yours is what every one of us - from the apprentice to the owners - is working for every day. Thank you for your compliments and for letting us know about the towel-bed-situation in the spa. We will have a closer... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
Food & drink at the hotel
Gourmet 1895
Gourmet 1895
Cuisines: International, Delicatessen, Contemporary
Gabriel's
Gabriel's
Cuisines: International
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Since 1895 our guests connect the family-run superior hotel Kaiserhof Muenster with hospitality, quality and comfort. Its ideal location opposite the main train station, within walking distance to all the sights and shopping streets is as well an advantage as the extensive facilities. Beside 100 cozy smoker and non-smoker rooms, there are five individual suites. The entire house is air-conditioned. In the room you can set the indoor climate to your liking. Guests will be welcomed in our house not only with a smile at the front desk, but also with a free bottle of mineral water in every room. Also free of charge are the Wi-Fi, Pay-TV, the valet parking service on our car park with CCTV and for overnight guests the entrance to our 500sqm wellness-oasis "Kaiserhof Beauty & Spa". Let yourself be pampered in our Restaurants: the "Gabriel's" as well as the currently only Guide Michelin star-rated restaurant in Muenster, the "Gourmet 1895" (one star). A bar and a library with fireplace invite you to relax or to lively discussions. For private and business occasions eight individual meeting rooms for up to 140 persons are available. ... more   less 

Additional Information about Hotel Kaiserhof

Address: Bahnhofstr. 14, 48143 Muenster, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Muenster
Price Range: $114 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Kaiserhof 4.5*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Muenster
#6 Luxury Hotel in Muenster
#7 Business Hotel in Muenster
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