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Best Western Leoso Hotel Leverkusen

325 reviews
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Traveler (117)
Room & Suite (62)
Dining (12)
Overview
  • Excellent16%
  • Very good27%
  • Average31%
  • Poor16%
  • Terrible10%
Travelers talk about
“shopping mall”(5 reviews)
“swimming pool”(5 reviews)
“town centre”(5 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (325)Write a Review
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Show reviews that mention
All reviewsshopping mallswimming pooltown centremin walksteak restauranton footservice oriented staffgerman hotelfresh fruitwalk in showerneeded renovationgerman beerwithin minsmany thanksthe hotel is ideally situatedenjoyed my stayandre rieu
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1 - 5 of 143 reviews
Reviewed 4 weeks ago via mobile

It took 15 min to check in as a big party just arrived and only 2 check in persons were available. Room is big but old and it smell old. I went to the restaurant and waited for 20 min. No one came to my...More

Thank kimklausen
Reviewed January 7, 2018

From a distance this hotel seems an outdated business hotel. Inside it is OK, but do not expect any luxury. The location is perfect for visiting the center, just cross the bridge. The hotel was fully booked, but understaffed, between Christmas and new year. Only...More

Thank Mister_C_0031
Reviewed January 2, 2018 via mobile

We accepted the 5th room. 4 other dirty toilet. Not make the bed old junkfood in the room. Not enough personel to clean the room. Not enough room during breakfast time. People do their best to make the best out of it.More

Thank 60_wimk
Response from Leoso-FrontOffice, Front Office Manager at Best Western Leoso Hotel LeverkusenResponded 5 weeks ago

Dear Mr Wimk, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback...More

Reviewed November 20, 2017

Top shelf visit! Room was spacious and close to the Forum! Restaurant was THE BEST meal I had during my visit! Make the reservation, take the time, and treat yourself. So worth it! Attentive staff and teamwork at this hotel made it a pleasure to...More

Review collected in partnership with Best Western
Thank A2205SIstephent
Response from Leoso-FrontOffice, Guest Relations Manager at Best Western Leoso Hotel LeverkusenResponded December 10, 2017

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us...More

Reviewed November 9, 2017

8-storey hotel 1990-style. Location Close to some autobahns. You go nowhere except a shopping mall with no decent restaurants which closes 8 pm. Then dead. Furniture and bathrom genuine 1990. No outlets for chargers. I my room they provided a lose outlet manifold so filthy...More

Thank Thomas W
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Restaurant
Bar/Lounge
Spa
Room Service
Fitness Center with Gym / Workout Room
Hotel Amenities
Breakfast Available
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Business Center with Internet Access
Concierge
Self-Serve Laundry
Room amenities
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
$79 - $215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$79 - $215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (117)
Room & Suite (62)
Dining (12)
Pool & Beach (8)
Questions & Answers
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dannyhansen1995
May 8, 2017|
AnswerShow all 2 answers
Response from Peter_zuckermann | Reviewed this property |
They do supply it! But you need to use the towels from the room in the SPA area also, anyway there is enough towels and they change it every day.
1
Vote
dannyhansen1995
April 30, 2017|
AnswerShow all 2 answers
Response from justin782 | Reviewed this property |
Toiletries are provided.
0
Votes
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12
Room Tips
"If you make a reservation for more than 2 persons, verify this later on with the hotel. Kids can only stay in..."
Read review
"At places there is a chlorine odour from the pool. I guess higher up the smell is less."
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"Ask for non-smoking room"
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"just don't come here at all..."
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