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Mercure Hotel Krefeld

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Traveler (49)
Room & Suite (15)
Dining (8)
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Overview
  • Excellent23%
  • Very good47%
  • Average22%
  • Poor7%
  • Terrible1%
Travelers talk about
“golf course”(12 reviews)
“nice hotel”(8 reviews)
“play golf”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (267)
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14
38
22
5
1
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14
38
22
5
1
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All reviewsgolf coursenice hotelplay golfbath towelsnice serviceeach morningduvet coverthe main highwaybusiness purposesthree nightsmini barmotorwayamenitiesconferencemobilitybikegermany
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1 - 5 of 80 reviews
Reviewed April 17, 2018

We operate a small European tour company, and settled on this hotel for our group. We have stayed at many hotels throughout Germany and Austria, and this hotel was the most disappointing. The rooms are nice enough, but not the cleanest, and our particular room...More

Thank Renate C
Response from 5402, Front Office Manager at Mercure Hotel KrefeldResponded April 30, 2018

Dear Renate C., many thanks for your constructive feedback. You can be sure that we will do everything to make you and your guests welcome at our hotel. Our great telephone conversation was a good chance to uu to clear all differences. Hope to welcome...More

Reviewed March 28, 2018 via mobile

Stayed 4 nights for business purposes. Conveniently located next to the main highway. Staff was very friendly and efficient room was large with everything you may need. Good internet access too. I also had dinner a couple of night at the restaurant and it was...More

Thank carlmonite
Response from 5402, Manager at Mercure Hotel KrefeldResponded March 30, 2018

Dear Mercure Guest, thank you for your review and your positive words about the stuff, the restaurant and our location. We are happy, you had a comfortable stay and hope to welcome you again, soon. With best regards, e.g.Walter Sosul, Hotelmanager

Reviewed March 22, 2018 via mobile

I stayed 5 days there for a 3 days training. Staff not well prepared. Black coffee served on the table during breakfast. After the waitress asked if I would like coffee it took almost my entire breakfast time to be served. Issues also during lunch...More

Thank RafhaelBene
Response from 5402, Manager at Mercure Hotel KrefeldResponded March 30, 2018

Dear Mercure Guest, thank you for your review and the time you spent to explain us your impressions. That you were dissatisfied with the service in the restaurant both at breakfast and during the other meals and you were poorly served, we are very sorry!...More

Reviewed March 20, 2018 via mobile

As a frequent traveler and gold member at Accord, I can compare lots of hotel around the world. This mercure is not bad but few things have to be improved. First the automatic key was not working so I had to run back to the...More

Thank Hugues S
Response from 5402, Geschäftsführer at Mercure Hotel KrefeldResponded March 22, 2018

Dear Mercure Guest, thank you for your review and the time you took to explain us your experience. We are very sorry, your key was not working. Much worse, of course, that the receptionist have not apologized to you reasonably. This is in no way...More

Reviewed November 19, 2017

despite that the real name of this Hotel is: Mercure Tagungs & Landhotel Krefeld, it is just another Mercure standard hotel. Accessibility is fine, a parking garage is offered. Although situated close to the motorway, this hotel is in the middle of a rural area...More

Thank Rene K
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Babysitting
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Golf course
Details
Price range
$104 - $194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
$104 - $194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
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Traveler (49)
Room & Suite (15)
Dining (8)
Questions & Answers
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Room Tips
"Rooms located away from lobby may be quieter."
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"Choose rooms on upper floors. My was on ground floor so not so good."
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"Some upper floor rooms have a very nice balcony."
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"Room on the far back side seemed quieter"
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