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Mercure Hotel Krefeld

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Mercure Hotel Krefeld
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191 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Washington DC, District of Columbia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We're coming back! Stayed for 4 nights during a business conference and enjoyed the stay alot. Service is top, attention to detail awesome, my room was perfect and the conference rooms were excellent. If you want alot of lovely nature around you with ample outdoor opportunities, modern very spacious rooms with balcony (mine had one) and a big bathroom with... More 

Helpful?
Thank Elisa F
5402, Geschäftsführer at Mercure Hotel Krefeld, responded to this review

Dear Elisa, thank you very much for your review and your laudatory words. Your satisfaction is for our employees, who work every day to offer an impeccable service , the best reward. We appreciate to welcome you and your company again, with best regards, e.g. Walter Sosul, Hotedirector More 

Sussex
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed on two separate night on our way to and from Rugen, choosing the hotel by its location as much as anything. On our first night we arrived very late due to delays at the Tunnel and major traffic problems in Belgium. Reception staff were very welcoming and we were able to get a good meal despite it being... More 

Helpful?
Thank Saloio
Berlin, Germany
Level Contributor
111 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
2 of 5 stars Reviewed June 1, 2016

I have hardly been torn into 2 directions about a Hotel like this one: Good things first: - Staff at Reception Desk is extremely helpful (1st time somebody could fix the Internet within a moment) - Buffet at the restaurant (breakfast, lunch and dinner) are excellent What does not work: - I know it's expensive to wash towels, but for... More 

Helpful?
Thank pinkilly2
5402, Geschäftsführer at Mercure Hotel Krefeld, responded to this review

Dear Mercure Guest, thank you for your review and the time you took to describe us your experiences. Thank you for your honest words about the staff, the rooms and the service. Our standard in single rooms is indeed one pillow and one of each towel, but of course you can ask for more- we would bring it up to... More 

La Breille-les-Pins, Pays de la Loire, France
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed February 1, 2016

One of the largest shower I ever had. The suite was pleasant although it is really a XL room. Nice furniture and lay out. The lobby and the hall are very 70s but with charm. We did not stay long, but appreciated a very nice service and great mattress?

Helpful?
Thank Bruno S
5402, Manager at Mercure Hotel Krefeld, responded to this review

Dear Mercure Guest, thank you for your review. We are happy you had a pleasant stay in our hotel and would be happy to welcome you again. With best regards, e.g.Walter Sosul, Hotelmanager More 

Kent
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 27, 2016

Once you finally find the hotel it is in very nice grounds. Good place to relax in. The Restaurant food is good, prices average. They have a well stocked sunken circular bar in the lounge, and chill out area. My only issue was breakfast seemed to get rolled out slowly so if you have to eat early not all items... More 

Helpful?
Thank rolling_stoneKent
5402, Manager at Mercure Hotel Krefeld, responded to this review

Dear Mercure guest, thank you for your review. We are happy you enjoyed your stay. Thank you for your positive words about our direct costumer feedback process. It is very important for us to clarify problems directly and we are happy, we could make you happy. We would appreciate to welcome you again, soon. With best regards, e.g.Walter Sosul, Hotelmanager More 

Vollezele, Belgium
Level Contributor
171 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed December 19, 2015

This standard business hotel is located in the countryside so ideal to relax after a busy day of meeting. Rooms are classic business style, nothing more, nothing less. Staff is willing to help where needed. Unfortunately the swimming pool is no longer available which gave this hotel that little bit of extra in the past. Breakfast is also up to... More 

Helpful?
Thank Ignace D
5402, Manager at Mercure Hotel Krefeld, responded to this review

Dear Mercure Guest, thank you for your review and the time you spent to share your impressions. We are delighted that you feel comfortable with us and like to come to us. Hope to see and welcome you again, soon. With best regards, e.g. Walter Sosul, Hotelmanager More 

Cardiff, United Kingdom
Level Contributor
201 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed November 2, 2015

Enjoyed a two day business trip to this hotel - Excellent bedroom with nice open hotel public areas - very good quality and attentive staff. Also enjoyed an excellent dinner one evening - really great kitchen would definitely recommend it. Breakfast was also very good with prompt service. Not a cheap hotel but a quality offer. But as other reviewers... More 

Helpful?
Thank Ichdien000
5402, General Manager at Mercure Hotel Krefeld, responded to this review

Dear Anthony, thank you for your review and your positive feedback. We are happy you felt comfortable and enjoyed the stay with us. We would be happy to welcome you again, soon. With best regards, e.g. Walter Sosul, Hotelmanager More 

Melbourne, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 25, 2015

For the price I paid I was a little bit disappointed. It wasn't a bad hotel by any means, just a bit overpriced for what it was. The first room they gave me reeked of cigarettes so I let them know and they promptly moved me. The hotel is clean but dated. Communication was difficult as I do not speak... More 

Helpful?
Thank Anna T
5402, Manager at Mercure Hotel Krefeld, responded to this review

Dear Anna T., thank you very much for your review. We are very sorry, that your stay did not met your expectations and that the communication between our staff and you was complicated. Normally everybody speaks good English with the ecxeption of our trainees, please excute that. We would appreciate to welcome you again in our hotel. With best regards,... More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
International flair meets Rhenish hospitality in a leafy area close to the city centre, just 5 km from the main train station and with excellent connections to Cologne and Dusseldorf. With 155 rooms, 12 meeting rooms next to the park, 2 restaurants, a bar and a training and seminar office, the 4 star Novotel Krefeld offers a complete service for all your conference needs. The 18 hole golf course opposite the hotel, an aquatic leisure centre and our outdoor fitness circuit make for an inspiring break. ... more   less 

Additional Information about Mercure Hotel Krefeld

Address: Elfrather Weg 5, 47802 Krefeld, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Krefeld
Price Range: $97 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Krefeld 4*
Number of rooms: 155
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Also Known As:
Novotel Krefeld
Krefeld Novotel
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