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This was our third, short stay at the Parkhotel. We use it as a base to visit family members who live close by. Therefore, we're mostly interested in a comfortable night's sleep and a decent breakfast the next morning, and the Parkhotel ticks both of...More
I stayed here for one night this week
20minute trip from Dusseldorf airport.
Reception were helpful and spoke English
I was on first floor but should have taken stairs over past bar area but went up the lift and couldn't access my room
In a very nice suburb, the staff were very kind and helpful in the reception, the bar the restaurant etc.Good breakfast . It's 25 minutes from Dusseldorf. Only 2 problems. 1 Floor 4 with smoking room there is no air condition in the rooms, when...More
Thank Ram.dr. D
Response from Bart V, Manager at Mercure Parkhotel Krefelder HofResponded 3 weeks ago
Thank you for your feedback after your stay with us.
I’m very happy that you had a good time in our hotel.
All our Privilege rooms have air condition, please ask our reservation department for your next stay.
I hope to welcome you...More
Hot summer (32 deg) no air con.
Even though hotel was very low occupancy nobody bother to take care not to put me in east facing room. Was terrible.
Elevator from 1969 extremely slow.
Very old and tired facility.
This all is fine if the...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Henning_Michel, Manager at Mercure Parkhotel Krefelder HofResponded June 9, 2017
Dear Mercure Guest,
thank you very much for your feedback regarding your stay.
I am very sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.
I have already spoke with the front desk department. For your next...More
First I have stayed here many times and given very good reviews of this hotel. I travel here many times in the past 10 years. This time I tried to look at more aspect and give more detail.
Front desk staff- Excellent! Always very friendly...More
Response from Henning_Michel, Manager at Mercure Parkhotel Krefelder HofResponded April 18, 2017
Dear Mercure Guest,
thank you very much for your feedback after your stay with us.
Our bar open ervery day at 18:00 p.m except Sunday.
Please use our pillow menu on your next stay. Pick out a pillow and we will put it into your...More
$83 - $183 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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