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Sheraton Essen Hotel

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Sheraton Essen Hotel
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359 Reviews from our TripAdvisor Community

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Showing 144: English reviews
London, United Kingdom
Level Contributor
93 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 1 week ago

I came for a trade show so a business trip and Sheraton was best option hotel in Essen - provides all business requirements you would expect with the added benefit of overlooking a park, with outside dining space. Light comfortable bedrooms. Tiny gym lower ground but with window with some daylight. Ordered room service, very limited menu, it was ok.... More 

Helpful?
Thank Nevines
Sheraton Essen ... S, Pa at Sheraton Essen Hotel, responded to this review

Dear Nevines, thank you very much for your feedback. We are happy that our hotel and the park met your expectations. It will be a pleasure for us to welcome you again. Best regards, Your Sheraton Essen Team More 

Cape Town Central, South Africa
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff are seriously incentivized toward making as much money as possible from their clients rather than trying to give them the best deal. I've stayed here several times, they know me, I'm in the system, and each time I have to provide almost all info, different forms, etc, and they ALWAYS change the already established company rate. It's a... More 

Helpful?
Thank ombu
Sheraton Essen ... S, Pa to at Sheraton Essen Hotel, responded to this review

Dear Mr. Ombu, we would like to thank you for taking time so send us your feedback. We understand that you are not happy with going through our check in procedure every time, but there are several standards we have to comply due to security reasons like e.g. the signage of the registration form and the introduction of the credit... More 

Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 8, 2016

I went on Sheraton Essen Hotel 2 times, for a International Fair, since most of the time i travel i always tried to go for the Sheraton. Yes, i´m a loyal client of the Chain, but this Hotel made me hesitate to write that two or three times. Very expensive for what it can offer. Rooms very old , by... More 

Helpful?
1 Thank Luis F
Sheraton Essen ... S, PA at Sheraton Essen Hotel, responded to this review

Dear Mr. Luis, Thank you for taking time to give us feedback. The satisfaction of our guests, especially loyal guests as yourself, is very important to us, and we are very sorry that we did not meet your expectations. We have started renovations at the end of last year, and will continue with the refurbishment during the next years. Though... More 

Redcar
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 31, 2016

My other half stayed one night in the hotel this weekend. Mostly we were impressed. Reception staff were very helpful, friendly attentive, polite and effcient both at check-in and check-out. Restaurant staff when we had breakfast this morning were also examplary. The food was excellent, choice very wide, and very nicely presented. The room was very good. Two large twin... More 

Helpful?
1 Thank davidvict0rg
Pittsburgh, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 21, 2016

Mainly a Business hotel but does not cater to the road warriors' needs. I arrived at 11:00AM after flying all night from the States, and would not give me a room until 12:30 claiming that they were full the night before, even though I had requested an early check in. My point is that even if the hotel was full... More 

Helpful?
Thank WisetravelerSB
Sheraton Essen ... S, PA at Sheraton Essen Hotel, responded to this review

Dear WisetravelerSB, thank you very much for taking time to give us your personal feedback about your stay at the Sheraton Essen Hotel. Your opinion, especially as a SPG Platinum Member, is very important for us, so we can improve our service. At first, we would like to apologize, that we were not able to meet your expectations during your... More 

Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 11, 2016 via mobile

I must first point out the staff are top notch, multi lingual helpful and friendly. But how depressing a hotel it is.. The lobby is very old fashioned dark, brown and black feels very oppressive which is a shame as they have an amazing location looking out on to the park and should make the most of it. This is... More 

Helpful?
Thank James H
Sheraton Essen ... S, PA to at Sheraton Essen Hotel, responded to this review

Dear James, we would like to thank you for your time to post your comment about your experience during your stay with us. Your opinion is very important for us and we are happy that our staff and the location met your expectations. We have started our renovation at the end of last year and we will continue with the... More 

Ahmedabad, India
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2016 via mobile

It's an right place for business travelers. Great rooms n room service . Housekeeping is always as its best. Only they lack is porter service and smile at Reception. Hotel is in real quiet area facing lake n park to walk around .

Helpful?
Thank SamG G
Sheraton Essen ... S, PA at Sheraton Essen Hotel, responded to this review

Dear Mr. SamG, thank you very much for taking time to give us your personal feedback. We are very happy, that you were satisfied with your room and the service from our housekeeping team. We are sorry that our front desk team did not meet your expectation. We will do our best to improve their friendliness. It will be a... More 

Level Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

We spent two days at the Essen Sheraton as my husband attended a trade show. Enjoyed the Sheraton . It is a 8 min walk to the train station or take the tram ( metro) for only one stop . It is right next to the opera house. Lots of restaurants either direction of the hotel . Comfy large room... More 

Helpful?
Thank Jobetraveler
Sheraton Essen ... S, PA at Sheraton Essen Hotel, responded to this review

Dear Jobtraveler, thank you very much for your feedback. We are happy that you enjoyed the stay with us. We are sorry that you had an issue with the air condition but we are glad that we could fix it during your stay. It will be a pleasure to welcome you again. We wish you all the best. Kind regards,... More 

Honolulu
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed April 26, 2016

This hotel is old, dirty and badly managed. The small room has dirty old sofa and bed is old, lumpy and uncomfortable. The management give the worst possible rooms to guests, even though they have better rooms available and lies to guests about it. They force you to downgrade your room to a smaller room claiming the hotel is full,... More 

Helpful?
Thank RichardHonolulu
Sheraton Essen ... S, PA to GM at Sheraton Essen Hotel, responded to this review

Dear Mr. Honululu, as we already mentioned in our emails to you, we are very sorry for all the inconveniences caused during your stay and we do apologize if we have not met your expectation. We hope that you liked the surprise we prepared for you in Frankfurt and that you do accept our apology. For any further information do... More 

switzerland
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed April 6, 2016

Five stars? This place doesn't say much for the ratings system. Dull location, dull rooms, dull decor. I've stayed several times and whilst it's clean and normally priced, it's amazing there doesn't seem to be anything better locally in such a wealthy industrial city. Oh, and housekeeping banging on your room door at 8.20am wanting to clean it doesn't say... More 

Helpful?
Thank veryhardtoplease
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Restaurant am Park im Sheraton Essen Hotel
Restaurant am Park im Sheraton Essen Hotel
Cuisines: German, Seafood, International, Mediterranean, Central European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Sheraton Essen Hotel is located at the edge of the quiet Stadtgarten, only a five-minute walk away from the city center and the central station. The Underground station is located in front of the hotel, and just three stops from the fairground Essen and Grugahalle. The Sheraton Essen Hotel is 29 kilometers from Dusseldorf International Airport (20 minutes by car). ... more   less 

Additional Information about Sheraton Essen Hotel

Address: Huyssenallee 55, 45128 Essen, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Essen
Price Range: $103 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Essen Hotel 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Sheraton Essen
Essen Sheraton
Hotel Style:
#1 Spa Hotel in Essen
#6 Business Hotel in Essen
#7 Luxury Hotel in Essen
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