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Sheraton Essen Hotel

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Sheraton Essen Hotel
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349 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Pittsburgh, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Mainly a Business hotel but does not cater to the road warriors' needs. I arrived at 11:00AM after flying all night from the States, and would not give me a room until 12:30 claiming that they were full the night before, even though I had requested an early check in. My point is that even if the hotel was full... More 

Helpful?
Thank WisetravelerSB
Sheraton Essen ... S, PA at Sheraton Essen Hotel, responded to this review

Dear WisetravelerSB, thank you very much for taking time to give us your personal feedback about your stay at the Sheraton Essen Hotel. Your opinion, especially as a SPG Platinum Member, is very important for us, so we can improve our service. At first, we would like to apologize, that we were not able to meet your expectations during your... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I must first point out the staff are top notch, multi lingual helpful and friendly. But how depressing a hotel it is.. The lobby is very old fashioned dark, brown and black feels very oppressive which is a shame as they have an amazing location looking out on to the park and should make the most of it. This is... More 

Helpful?
Thank James H
Sheraton Essen ... S, PA to at Sheraton Essen Hotel, responded to this review

Dear James, we would like to thank you for your time to post your comment about your experience during your stay with us. Your opinion is very important for us and we are happy that our staff and the location met your expectations. We have started our renovation at the end of last year and we will continue with the... More 

Ahmedabad, India
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2016 via mobile

It's an right place for business travelers. Great rooms n room service . Housekeeping is always as its best. Only they lack is porter service and smile at Reception. Hotel is in real quiet area facing lake n park to walk around .

Helpful?
Thank SamG G
Sheraton Essen ... S, PA at Sheraton Essen Hotel, responded to this review

Dear Mr. SamG, thank you very much for taking time to give us your personal feedback. We are very happy, that you were satisfied with your room and the service from our housekeeping team. We are sorry that our front desk team did not meet your expectation. We will do our best to improve their friendliness. It will be a... More 

Level Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

We spent two days at the Essen Sheraton as my husband attended a trade show. Enjoyed the Sheraton . It is a 8 min walk to the train station or take the tram ( metro) for only one stop . It is right next to the opera house. Lots of restaurants either direction of the hotel . Comfy large room... More 

Helpful?
Thank Jobetraveler
Sheraton Essen ... S, PA at Sheraton Essen Hotel, responded to this review

Dear Jobtraveler, thank you very much for your feedback. We are happy that you enjoyed the stay with us. We are sorry that you had an issue with the air condition but we are glad that we could fix it during your stay. It will be a pleasure to welcome you again. We wish you all the best. Kind regards,... More 

Honolulu
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed April 26, 2016

This hotel is old, dirty and badly managed. The small room has dirty old sofa and bed is old, lumpy and uncomfortable. The management give the worst possible rooms to guests, even though they have better rooms available and lies to guests about it. They force you to downgrade your room to a smaller room claiming the hotel is full,... More 

Helpful?
Thank RichardHonolulu
Sheraton Essen ... S, PA to GM at Sheraton Essen Hotel, responded to this review

Dear Mr. Honululu, as we already mentioned in our emails to you, we are very sorry for all the inconveniences caused during your stay and we do apologize if we have not met your expectation. We hope that you liked the surprise we prepared for you in Frankfurt and that you do accept our apology. For any further information do... More 

switzerland
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed April 6, 2016

Five stars? This place doesn't say much for the ratings system. Dull location, dull rooms, dull decor. I've stayed several times and whilst it's clean and normally priced, it's amazing there doesn't seem to be anything better locally in such a wealthy industrial city. Oh, and housekeeping banging on your room door at 8.20am wanting to clean it doesn't say... More 

Helpful?
Thank veryhardtoplease
Cape Town, South Africa
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 26, 2016

Great business hotel in the heart of Essen, lovingly situated next to a park. Quick and easy access to the city (shopping & restaurants) and businesses alike; either by foot or via taxi. The rooms are great; Wifi works; really good breakfast and the team at the bar just knows how to keep the vibe running.

Helpful?
Thank FrightNite
Sheraton Essen ... S, PA to GM at Sheraton Essen Hotel, responded to this review

Dear client, thank you very much for taking time to give us your personal feedback about your stay with us. We are happy that you enjoyed it and that you were satisfied with our rooms, our staff and our breakfast. It will be a pleasure to welcome you again as soon as possible. best regards, your Sheraton Team More 

Grand Junction, Colorado
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 15, 2016

Great location to the Bahnhof and downtown shopping district of Essen. It is just a couple of blocks away to the center of Essen but in quiet area with a big park and lake boarding the back of the hotel.

Helpful?
Thank Dave H
Sheraton Essen ... S, PA at Sheraton Essen Hotel, responded to this review

Dear Mr. Dave H, thank you very much for your positive Feedback. We are very happy that you enjoyed your stay with. It will be a pleasure to welcome you again as soon as possible. best regards, Your Sheraton Team More 

Hertford, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 8, 2016

Well appointed hotel within walking distance of city centre and main station, but in a quiet area by a lovely park and next to the Philharmonie and Aalto Music Theatre. Position could not have been better. Outstanding breakfasts, room and particularly the bed were perfect. Staff very friendly, always wishing to please and nothing too much trouble. Great atmosphere in... More 

Helpful?
Thank Grahame A
Sheraton Essen ... S, PA to GM at Sheraton Essen Hotel, responded to this review

Dear Grahame A, thank you so much for taking time to give us your personal feedback. We are very happy that you enjoyed the stay with us and that we convinced you of our hotel and service. It will be a pleasure for us to welcome you again. We wish you all the best. Your Sheraton Team 2016 More 

Level Contributor
108 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed February 1, 2016 via mobile

We stayed here for one night and appreciated the convenient location for the concert we were attending that night. We were on the club floor and thoroughly enjoyed the use of the club lounge. The bed was ok, the hotel could benefit from new furniture/decor, some of the staff were more helpful than others and the food in the restaurant... More 

Helpful?
Thank Alizeh H
Sheraton Essen ... S, PA to GM at Sheraton Essen Hotel, responded to this review

Dear Alizeh, first of all we would like to thank you for taking your time to give us your valid feedback. We are sorry that we did not convince you of our 5* hotel. We would like to inform you that we started the renovation of some rooms. Since we are currently working on that, we kindly ask for your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Restaurant am Park im Sheraton Essen Hotel
Restaurant am Park im Sheraton Essen Hotel
Cuisines: German, Seafood, International, Mediterranean
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Sheraton Essen Hotel is located at the edge of the quiet Stadtgarten, only a five-minute walk away from the city center and the central station. The Underground station is located in front of the hotel, and just three stops from the fairground Essen and Grugahalle. The Sheraton Essen Hotel is 29 kilometers from Dusseldorf International Airport (20 minutes by car). ... more   less 

Additional Information about Sheraton Essen Hotel

Address: Huyssenallee 55, 45128 Essen, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Essen
Price Range: $102 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Essen Hotel 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Sheraton Essen
Essen Sheraton
Hotel Style:
#2 Spa Hotel in Essen
#6 Business Hotel in Essen
#6 Luxury Hotel in Essen
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