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Sheraton Essen Hotel

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Sheraton Essen Hotel
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381 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Jeddah, Saudi Arabia
Reviewed 6 days ago NEWvia mobile

I stayed 4 days in this property. A basic property. The restaurant offers good quality of food and very good breakfast. The tomatoes soup was the best i had since a long time. Don't miss this soup if you are a tomato lover. Overall stay is ok as rooms are fine and nothing to complain...

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Helpful?
Thank Rayed-KSA
Sheraton Essen ... S, PA to General Manager at Sheraton Essen Hotel, responded to this review

Dear Rayed-KSA, thank you very much for your feedback. We are happy that you felt comfortable with us and we met your expectations. There is no better motivation for our colleges than your feedback. It would be a pleasure to welcome you again. Kind regards, Sheraton Essen Team

Cologne, Germany
Reviewed 2 weeks ago

The Sheraton offers the usual Sheraton standard. This has many positive sides. At the same time it was the first five star house in town many many years ago. Consequently here and there you will see and feel the years. This includes design as well as technical equipment, number of energy plugs etc. However - you will get a solid...

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Helpful?
1Thank heiron
Sheraton Essen ... S, Junior Sales Executive at Sheraton Essen Hotel, responded to this review

Dear Heiron, thank you very much for your personal feedback. Our aspiration is to exceed the expectaions of our guests and we know about some deficiencies we have, based on the age of the hotel. Therefore we have started room and lobby renovations and we will continue with the refurbishment during the next years. Though it will take some time...

Reviewed 3 weeks ago via mobile

Good, quality corresponding to its category and its name, however not charismatic. I stayed a single night and didn't use most of the facilities. However, all I used corresponded to my expections. Would I come back? Well, why not? But at the same time: Why should I?

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Helpful?
Thank Helena A
Sheraton Essen ... S, Junior Sales Executive at Sheraton Essen Hotel, responded to this review

Dear Helena A, thank you very much for taking your time for giving us your personal feedback. We are happy that we matched your expectations. However, our ambition is to create to every guest an outstanding and individual stay. We always work to improve our hotel and it would be great to get the chance to show you that. It...

Reviewed 4 weeks ago

This was a nicely outfitted hotel, with excellent food and service and a very gracious staff. Be prepared, however, to spend 18 Euro ($20.00) a day for wifi in your room. It is free in the lobby area only. And if you want to get a good night's sleep, make sure you do not have a room facing the front...

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Helpful?
Thank wwcodysmom
Sheraton Essen ... S, PA to General Manager at Sheraton Essen Hotel, responded to this review

Dear wwcodysmom, first of all we would like to thank you for taking your time to give us your valid feedback. We are happy that you felt comfortable with us and we met your expectations. There is no better motivation for our colleges than your feedback. Regarding the internet, we are working also on the free internet in the rooms...

laxenburg, Austria
Reviewed 4 weeks ago

OK hotel, meeting Sheraton standards from many perspectives. the rooms (I was on the SPG floor) are really nice, comfy, with a sofa, nice desk, fantastic view of the park, so all perfect. The location is very nice - you are right in a very nice park, when I traveled the leaves were just turning so it was just splendid....

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Helpful?
Thank zsebibabak
Sheraton Essen ... S, PA to General Manager at Sheraton Essen Hotel, responded to this review

Dear zsebibabak, thank you very much for your valid feedback. We are happy that you felt comfortable with us and we met your expectations. There is no better motivation for our colleges than your feedback. Please be assured that we are working on the free internet in the rooms. It would be a pleasure for us to welcome you again....

Singapore, Singapore
Reviewed November 1, 2016 via mobile

This is my third time at this hotel for business. The worst part is that the rooms face the sun, but they air conditioning doesn't work. It seems they apply same use of the a/c system as used to be the case of Chinese government buildings in the 90s. Result of course is that the rooms are unbearably hot if...

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Helpful?
Thank Trutteruth
Sheraton Essen ... S, PA to General Manager at Sheraton Essen Hotel, responded to this review

Dear Trutteruth, first of all we would like to thank you for taking your time to give us your valid feedback. We are very sorry that we were not able to convince you of our hotel. Please be assured that we have talked with the team to improve it. Please be assured that we have talked with the team to...

Odiham, United Kingdom
Reviewed November 1, 2016 via mobile

Really Nice room, good value, friendly staff, Great location and secure carpark and free water in the room! Breakfast and car parking are additional cost items and in both cases quite expensive. Quality of room was absolutely first-class lovely bed high quality quotes and bathroom which is beautifully fitted out. Will go again but will continue to have breakfast down...

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Helpful?
Thank CHD6265
Sheraton Essen ... S, PA to General Manager at Sheraton Essen Hotel, responded to this review

Dear CHD6265, thank you very much for your valid feedback. We are happy that you felt comfortable with us and we met your expectations. There is no better motivation for our colleges than your feedback. It would be a pleasure to welcome you again. Kind regards, Sheraton Essen Team

Toronto
Reviewed October 1, 2016

We stayed at the hotel 2 years ago and returned this year for the Security Essen show. It is not the same place. Last time we were welcomed with open arms. Everyone was great. Everything we needed was provided. The food was great and the club floor lounge was unbelievable with excellent wine great food and relationship building staff. This...

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Helpful?
Thank FredLRI
Sheraton Essen ... S, PA to at Sheraton Essen Hotel, responded to this review

Dear FredLRI, first of all we would like to thank you for taking your time to give us your valid feedback.We are very sorry that we were not able to convince you at your last stay. Please be assured that we have talked with the team and individual people about your annotations, and are planning on more trainings to come,...

Southampton, United Kingdom
Reviewed October 1, 2016 via mobile

I had to stay in Essen at the Sheraton because there were no hotels in Dortmund where I was attending Inter Tabac. When I saw the Sheraton I did not hesitate to get it booked. The Sheraton lobby is okay and is In need of updating. The rooms were club rooms but were nothing special. If your expecting the hotel...

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Helpful?
Thank S0nny1973
Sheraton Essen ... S, PA to at Sheraton Essen Hotel, responded to this review

Dear SOnny1973, thank you very much for your feedback. We are happy that our staff met your expectation. We have started our renovation at the end of last year and we will continue with the refurbishment of the hotel rooms and lobby area during the next years. Please understand that this process will take some time. It would be a...

London, United Kingdom
Reviewed September 13, 2016

I came for a trade show so a business trip and Sheraton was best option hotel in Essen - provides all business requirements you would expect with the added benefit of overlooking a park, with outside dining space. Light comfortable bedrooms. Tiny gym lower ground but with window with some daylight. Ordered room service, very limited menu, it was ok....

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Helpful?
Thank Nevines
Sheraton Essen ... S, Pa at Sheraton Essen Hotel, responded to this review

Dear Nevines, thank you very much for your feedback. We are happy that our hotel and the park met your expectations. It will be a pleasure for us to welcome you again. Best regards, Your Sheraton Essen Team

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant am Park im Sheraton Essen Hotel
Restaurant am Park im Sheraton Essen Hotel
Cuisines: German, Seafood, International, Mediterranean, Central European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Sheraton Essen Hotel is located at the edge of the quiet Stadtgarten, only a five-minute walk away from the city center and the central station. The Underground station is located in front of the hotel, and just three stops from the fairground Essen and Grugahalle. The Sheraton Essen Hotel is 29 kilometers from Dusseldorf International Airport (20 minutes by car). ... more   less 

Additional Information about Sheraton Essen Hotel

Address: Huyssenallee 55, 45128 Essen, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Essen
Price Range: $106 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Essen Hotel 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Sheraton Essen
Essen Sheraton
Hotel Style:
#1 Spa Hotel in Essen
#5 Luxury Hotel in Essen
#6 Business Hotel in Essen
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Essen Hotel staff and other travelers.
5 questions
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Questions? Get answers from Sheraton Essen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“club rooms bring lounge access”
 of 5 bubbles heiron, 2 weeks ago | Read review
“ask for a park facing room to get great views. SPG floor rooms are really comfy.”
 of 5 bubbles zsebibabak, 4 weeks ago | Read review
“Park side of hotel for lovely views and of course the higher the better. I think all rooms are equally very light with large windows.”
 of 5 bubbles Nevines, Sep 13, 2016 | Read review
“ask for a room facing the park if possible be advised to close the drapes as sun comes up on this side of the hotel.”
 of 5 bubbles 997DaveH, Mar 15, 2016 | Read review
“Ask for a room overlooking the park”
 of 5 bubbles GrahameA_12, Feb 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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