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Mercure Hotel Duesseldorf Sud

220 reviews
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Traveler (16)
Room & Suite (9)
Dining (3)
Overview
  • Excellent17%
  • Very good43%
  • Average29%
  • Poor6%
  • Terrible5%
Travelers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
4.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (220)Write a Review
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Reviewed November 7, 2017 via mobile

a fair hotel to stay for a night or more...we stayed for one night...the room was big enough but the bathroom and the shower were small a bit...they were clean...friendly staff...quick check in...it was a nice experience

Thank Issa M
Response from Alexandra H, Front Office Manager at Mercure Hotel Duesseldorf SudResponded November 8, 2017

Dear Issa, Thank you for your comments. We are glad to read that you enjoyed your stay. To make your stay more comfortable we are renovating all our bathrooms till the end of February 2018. We are looking forward to welcome you again. Kind regards

Reviewed October 23, 2017

Stayed one night at the week-end. Having stayed at numerous hotels in Düsseldorf and in Cologne (including Mercure) this really is the worst. Reception staff were rude, particulary on the Sunday morning. Breakfast was a ridiculous 18 Euros and was awful. Hot food - I...More

Thank MidlandsButterNut
Response from Alexandra H, Leiter Front Office at Mercure Hotel Duesseldorf SudResponded October 30, 2017

Dear guest, Thank you for your comments. We are very sorry that the employees have not treaten you in the right way. the whole staff is able to communicate in English therefore we are sorry for the missunderstanding. We hope this experiences will not deter...More

Reviewed October 9, 2017

We ended up staying in this hotel as all others were booked. Firstly the hotel is over 10km out of Dusseldorf city so you do not have the option of coming and going from your room. Secondly the hotel looks like it was made out...More

Thank DubaiFox
Response from LangeDUS, Convention Sales Manager at Mercure Hotel Duesseldorf SudResponded October 11, 2017

Dear DubaiFox thank you very much for taking time to inform us about your experience during your stay. We are glad to inform you that all our bathrooms will be renovated from end of month to february 2018. Maybe you will give us the chance...More

Reviewed September 17, 2017

First time I found the location a bit strange but nowadays very convenient. Close to the Autobahn. Staff is friendly and swift with the check in. Rooms for Platinum members offers free usage of the minibar. In the morning you need a token to leave...More

Thank PoggiBonsi2012
Response from LangeDUS, Convention Sales Manager at Mercure Hotel Duesseldorf SudResponded September 19, 2017

Dear PoggiBonsi2012 Thank you very much for your kind review. We love to read that you enjoyed your stay. Thanks again for your note regarding the token. We are sure this is a helpful advise for other guests as well. We would be glad if...More

Reviewed September 9, 2017

I believe that most customers use this hotel for business trips. But it's also perfect for people on car holidays. Location beside the motorway is perfect and the hotel have a good car park. Be aware that this hotel used to be Park-in by Raddison,...More

Thank Helge K
Response from LangeDUS, Convention Sales Manager at Mercure Hotel Duesseldorf SudResponded September 14, 2017

Dear Helge Thank you very much for your review at tripadvisor. We are glad to read that you had a good time and enjoy your stay in our house. Thanks again for the GPS advice. We are sure that is a very helpful information for...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Business Center with Internet Access
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
$62 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Business Hotel in Dusseldorf
#60 Luxury Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$62 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Business Hotel in Dusseldorf
#60 Luxury Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Accessible rooms
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Traveler (16)
Room & Suite (9)
Dining (3)
Hotel & Grounds (13)
Bathroom (4)
Business Center & Event Rooms (1)
Questions & Answers
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BostonChumley
January 5, 2017|
Answer
Response from ve_0517 | Reviewed this property |
As far as I remember, no.
0
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Google Translation
HandyAndyLondon_UK
June 1, 2015|
Answer
Response from DirektionDuesseldorf | Property representative |
Dear Andy, we are sorry for the late respond- our restaurant and kitchen closes at 10.30 in the evening, so usually you can still order until this time. Our Hotelbar closes at 1.00 am for drinks.
0
Votes
Google Translation
Room Tips
"Avoid it if you can"
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"1st floor is very convenient."
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"On site parking costs 10 euros per day. It may be cheaper if you order breakfast at the same time as booking..."
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"rooms towards front side are more quite than backside - there you can hear noise of motorway and traffic"
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