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Mercure Hotel Duesseldorf Sud

Traveler (41)
Room & Suite (29)
Dining (5)
Overview
Am Schoenenkamp 9, 40599 Dusseldorf, North Rhine-Westphalia Germany See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
4 Star accommodation
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Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (253)
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All reviews park inn by radisson restaurant staff close to the hotel breakfast staff motorway city key stains eur corridor
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1 - 5 of 65 reviews
Reviewed 4 weeks ago

At my arrival, I was given a key to a room that was already occupied.I was lucky that the guest in the room kept calm when I opened the door...After getting my key to an unoccupied room, I found a underwear of the formal guest...More

Review collected in partnership with Accorhotels.com
Date of stay: November 2018
Thank Meander11601327638
Response from TimB5928, Manager at Mercure Hotel Duesseldorf SudResponded 2 weeks ago

Dear Meander11601327638, first I want to apologize for the inconveniences with your room. Housekeeping and the new receptionist have been trained on better performance to our guests, since we wish you to have a hasslefree and enjoyable stay with us. Kind regards Tim Bergmann General...More

Reviewed October 14, 2018

not 4 stars worth. wifi did not work well. very slow.had to ask for a additional login code. airco in room broken .staff did not care. i filed a complaint to management. no response at all.baddd. also no menu card available in room.When calling restaurant...More

Review collected in partnership with Accorhotels.com
Date of stay: October 2018
Thank Trail311153
Response from TimB5928, Manager at Mercure Hotel Duesseldorf SudResponded 2 weeks ago

Dear Trail311153, I am sorry you did not like our fast internet with the seperate login. The airco is working in all rooms. I am sure you understand that for ecological reasons it is only working at outside temperatures above 21°C. Obviously you did not...More

Reviewed August 24, 2018

I stayed here for 3 nights for a Team Event organized by the company where I work for, we used the conference room for our meetings, there is no AC there so if it is summer you will feel like there is no oxygen inside,...More

Date of stay: August 2018
Thank Vircas86
Response from Tim B, Manager at Mercure Hotel Duesseldorf SudResponded August 26, 2018

Dear Vircas86, thank you for commenting on your stay, though I have to apologize first for the inconvenience you had. Actually there is an ac throughout the hotel, also in the conference rooms. I looks like you stayed during the period of extreme heat we...More

Reviewed July 10, 2018

I was staying at the Mercure Düsseldorf Süd in Hassels for a long weekend. By accident I arrived at the car park of the church next door and as there was more than enough space, I left my car there all four nights. Parking in...More

Date of stay: July 2018
1  Thank Georg S
Response from LangeDUS, Manager at Mercure Hotel Duesseldorf SudResponded July 31, 2018

Dear Georg S, thank you very much for you evaluation and extensive comment on your stay with us. The info screen on the TV should be updated, but we are happy to have the info so we can check on it again. Also we appreciate...More

Reviewed January 30, 2018

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Review collected in partnership with Mercure Hotels
Date of stay: January 2018
Response from LangeDUS, Manager at Mercure Hotel Duesseldorf SudResponded January 31, 2018

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Banquet Room
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$50 - $133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Dusseldorf
#35 Business Hotel in Dusseldorf
#56 Luxury Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$50 - $133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Dusseldorf
#35 Business Hotel in Dusseldorf
#56 Luxury Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Accessible rooms
Photos
Traveler (41)
Room & Suite (29)
Dining (5)
Business Center & Event Rooms (1)
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Questions & Answers
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BostonChumley
January 5, 2017|
Answer
Response from ve_0517 | Reviewed this property |
As far as I remember, no.
0
Votes
Google Translation
HandyAndyLondon_UK
June 1, 2015|
Answer
Response from DirektionDuesseldorf | Property representative |
Dear Andy, we are sorry for the late respond- our restaurant and kitchen closes at 10.30 in the evening, so usually you can still order until this time. Our Hotelbar closes at 1.00 am for drinks.
0
Votes
Google Translation
Room Tips
"Avoid it if you can"
DubaiFox
Oct 9, 2017
Read review
"1st floor is very convenient."
helgek449
Sep 9, 2017
Read review
"On site parking costs 10 euros per day. It may be cheaper if you order breakfast at the same time as..."
lonaw664
Jul 25, 2017
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"rooms towards front side are more quite than backside - there you can hear noise of motorway and traffic"
ChristianS9055
Jun 8, 2017
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