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Novum Hotel Excelsior Duesseldorf

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Traveler (115)
Room & Suite (38)
Dining (4)
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Overview
  • Excellent37%
  • Very good47%
  • Average11%
  • Poor4%
  • Terrible1%
Travelers talk about
“old town”(32 reviews)
“minor things”(2 reviews)
“gave us a map”(2 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Room Service
Multilingual Staff
Pets Allowed
Wheelchair access
3 Star Hotel
All hotel details
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Rooms
Jun 4Jun 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (354)
There are newer reviews for Novum Hotel Excelsior Duesseldorf
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All reviewsold townminor thingsgave us a maplarge flat screen tvten minute walkperfect basethis wonderful hotelrooms were cleanedfamily roomlovely parkmetro linetrouser pressbreakfast roomunderground stationpublic transportwould highly recommend this hotelweekend trip
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141 - 145 of 194 reviews
Reviewed December 11, 2012

I think this is "hidden" 5 star hotel,near Hoffgarden,.walk distance -10 min- from Konigsallee,Altstadt,Galerea Koufhoff,very clean,real spacious rooms,safe without charge,very clean,very comfortable beds, full size bathroom,big flat-screen TV, friendly staff,good "warm"bar,"warm" atmosphere in hotel, maybe breakfast must be liitle better,not gym & sauna,but who cares...More

Thank oleglimassol
Response from Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior DuesseldorfResponded December 30, 2012

Dear oleglimassol, Thank you for sharing your thoughts with us. We are happy to hear that our facilities and cleanliness met your needs and expectations during your stay. Our location truly is one of the best, just around the corner of everything! We hope to...More

Reviewed December 10, 2012

Absolutely no problems at all. Arrived at the hotel about 3 of 4 hours too soon for check in - was just hoping to drop bags off and come back later but the room was ready so we were able to check in straight away....More

Thank willow178
Response from Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior DuesseldorfResponded December 30, 2012

Dear willow178, Thank you for sharing your thoughts with us. We are happy to hear that our facilities and cleanliness met your needs and expectations during your stay. Our location truly is one of the best, just around the corner of everything! We hope to...More

Reviewed December 7, 2012

We have just had a wonderful weekend in Dusseldorf staying at the Hotel Excelsior. Easy to get to from the airport using the local public transport. It is within a minutes walk to the U-bahnn (Nord Strasse U78) and a realistic 10 minute walk through...More

2  Thank gillian r
Response from Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior DuesseldorfResponded December 30, 2012

Dear gillian r, Thank you for the excellent feedback. We are glad you had a great Dusseldorf trip. Our team really cares about our guests and we do whatever we can to ensure a great stay. Great feedback like this gives us more motivation to...More

Reviewed December 6, 2012

Very nice place to stay, close to everything you need with very helpfull and friendly personnel. The price is very resonable for what they offer. Comfortable and clean rooms. Nice breakfast. The only drawback was that if you travel by car as we did, hotel...More

Thank Aeskulap1
Response from Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior DuesseldorfResponded December 30, 2012

Dear Gourment, Thank you for the review. We are so happy to hear that you enjoyed your stay with us. There is nothing better than getting great guest feedback. Thank you for the kind words regarding our staff, we look forward to passing on the...More

Reviewed December 5, 2012

The Excelsior hotel provided us with an excellent base from which to explore Dusseldorf and surrounding area. It takes around 30 min at slow pace to get to the main station and less than 10 to main shopping area. The hotel is immaculately clean throughout...More

1  Thank GAIL W
Response from Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior DuesseldorfResponded December 30, 2012

Dear GAIL W, Thank you for taking the time to review our hotel. We are so happy that our staff was able to make your stay special. Our location is ideal for guests looking to see the city as it is just around the corner...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Dry Cleaning
Multilingual Staff
Room Service
Meeting Rooms
Business Center with Internet Access
Breakfast Available
Details
Price range
$57 - $139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Dusseldorf
#17 Romantic Hotel in Dusseldorf
#23 Business Hotel in Dusseldorf
Room types
Non-Smoking Rooms
Details
Price range
$57 - $139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Dusseldorf
#17 Romantic Hotel in Dusseldorf
#23 Business Hotel in Dusseldorf
Room types
Non-Smoking Rooms
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Traveler (115)
Room & Suite (38)
Dining (4)
Family and Play Areas (3)
Questions & Answers
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Bryan S
January 20, 2017|
AnswerShow all 6 answers
Response from Amanda T | Reviewed this property |
Our room had a very small desk fan, but there was no air con or larger fans at all. Hope this helps
1
Vote
Morstan23
July 11, 2016|
AnswerShow all 4 answers
Response from PegasusMiami | Reviewed this property |
Sorry. I can't recall if there is heat.
0
Votes
Room Tips
"some rooms have balconies where you can smoke"
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"No air conditioning"
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"Rooms are of varying size and decor"
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"My room was toward the main street (Kaiserstrasse) on the second floor, but street noise did not disturb."
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