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Novotel Dusseldorf City West

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Novotel Dusseldorf City West
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473 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Dusseldorf City West
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Showing 163: English reviews
Reading, United Kingdom
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 6, 2016

The hotel is ideally situated for business trips, as it located within walking distance from the business district of Dusseldorf. Rooms are spacious, very neat and clean, featuring the standard decorations found in other Novotels. The hotel staff is very friendly and helpful, creating a pretty welcoming atmosphere. Internet connection is fast and stable. Breakfast is probably the highest point... More 

Helpful?
Thank Filippos K
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Fillipos, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager More 

Buenos Aires
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed April 13, 2016

The general quality of room (I was in 409 room) was poor: furnitures were broken and bad quality, shower without glass screen. There is not menu with drinks price in the room. This Hotel is not a four star Hotel.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Martín M
england
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 3, 2016 via mobile

Arrived late on Friday evening there was a coach load of us but it was pretty quick getting us all booked in. Helpful and friendly staff. We booked a table at the restaurant when we were given our room key. The food is ok but extremely limited. There is a room service menu which has a few other choices such... More 

Helpful?
Thank rathermethanyou
Gouda, The Netherlands
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 29, 2016 via mobile

Hotel was good. Room was clean andthe personell was friendly and helpfull. Breakfast was excellent, very good and has everything..warm things, Selection of fruit and cereals, jam. Etc. they even made an omelet with mushrooms at my request. In front of the hotel there are always taxi's and a supermarket is 6 minutes walking distance. Only negative thing is that... More 

Helpful?
Thank Bonjr
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Novotel guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager More 

Holmegaard, Denmark
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 15, 2016

My first stay at this hotel. This will definitely be my choice, the next time I go to Düsseldorf. Nice and clean rooms. Not too small, but with good space. The service is very good, and the breakfast is good. I am very satisfied. I forgot my glasses, and called up the hotel. 5 min. later, I received a call... More 

Helpful?
Thank Jesper W
Annick R, Leiter Gästebetreuung at Novotel Dusseldorf City West, responded to this review

Dear Jesper, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager More 

Linz, Austria
Level Contributor
9 reviews
9 hotel reviews
5 of 5 stars Reviewed February 2, 2016

Being a guest at the Novotel City West since the opening 15 years ago - the athmosphere and the dedication of the staff has always been great. For Business trips the Hotel is the place to be. One really feels Welcome here.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Aksel A
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Aksel, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager More 

Kolding, Denmark
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 30, 2016

Typical Novotel with good rooms, very nice team and a nice restaurant. Indoor parking under hotel. Rooms are good, clean and what you need. Beds are the hard Novotel beds. Restaurant is nice with a small menu with nice and well prepaired dishes. The team is very nice, both reception and, bar and restaurant.

Helpful?
Thank sune_dk6000
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Novotel guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager More 

Ruddervoorde, Belgium
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 15, 2016 via mobile

I stayed at this hotel during the PSI fair with my colleague. It is not that far from the 'Messe' where the fair was organized. Our room was spacious and clean. The bathroom was spacious as well but the shower/bath was not that clean. Breakfast was okay too, but I had the impression that they didn't often check the food... More 

Helpful?
Thank Haissi
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Haissi, Thank you for your sharing your experience regarding your stay at the Novotel Düsseldorf City West. We are sorry that your stay was not to your entire satisfaction und be sure we strive to continuously improve the quality of our services. We hope to see you again in Düsseldorf. Sincerely, Annick Richard Executive Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Novotel Dusseldorf City West is located in the Seestern business centre, 4 km from the city centre and 6 km from the airport and exhibition centre. 232 airconditioned rooms, 11 multifunctional conference rooms, a fitness centre with sauna and steam bath as well as our restaurant with terrace invite you to enjoy your stay at our 4 star hotel. Business and leisure travellers appreciate the transport connections to the Old Town and motorway plus the free airport shuttle in the morning and evening. ... more   less 

Additional Information about Novotel Dusseldorf City West

Address: Niederkasseler Lohweg 179, 40547 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $61 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Dusseldorf City West 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Novotel Dusseldorf City West Hotel
Novotel Hotel düsseldorf
Accor Duesseldorf City West
düsseldorf Novotel
Hotel Style:
#12 Family Hotel in Dusseldorf
#20 Luxury Hotel in Dusseldorf
#41 Business Hotel in Dusseldorf
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