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Novotel Dusseldorf City West

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Novotel Dusseldorf City West
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483 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Wednesbury, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight on the way home from a Bavarian holiday with Parrys coach company Had evening meal and breakfast provided both buffet . Didn't arrive until 7pm and ate at 8pm for evening meal had to wait for food to be replenished which was quite a long wait The food when we finally got it was cooked well and there... More 

Helpful?
Thank Addy522015
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Addy, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. It is important for us so that we can improve our services. We hope to see you soon again. Sincerely, Annick Richard Executive Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Room was clean, wifi connection on request for business stay fast with good coverage, breakfast deliccius with big possibilities, staff very kind at reception. But with comperison with other hotels I can not tell Novotel deserve 4stars. I had connected room with other one with door which wasnt locked and as other guest told me in the afternoon was open... More 

Helpful?
Thank Vera B
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Vera, Thank you for your sharing your experience regarding your stay at the Novotel Düsseldorf City West. We are sorry that your stay was not to your entire satisfaction und be sure we strive to continuously improve the quality of our services. Please accept our apologize concerning the not closed connecting door. We hope to see you again in... More 

Level Contributor
148 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nothing to brag about on this hotel. It fit the purpose, was relatively clean, and the service ok. If you need a quick hotel that's a bit outside of the busy city center then this will work. Beds were ok, quiet, and decent night's sleep. Wi-fi was terribly slow and ended up having to buy a premium package to load... More 

Helpful?
Thank Patrick P
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Patrick, Thank you for your sharing your experience regarding your stay at the Novotel Düsseldorf City West. We strive to continuously improve the quality of our services and are sorry that the Wifi was not working that good. We hope to see you again in Düsseldorf. Sincerely, Annick Richard Executive Assistant Manager More 

Hong Kong
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed August 24, 2016 via mobile

The good thing about Novotel is that the standard in all of their hotels I have stayed in is consistent. You get the same good level of service and so there are no surprises. This one in Dusseldorf was dependable in terms of service and comfort level. It is good for business travel but I can't see the appeal for... More 

Helpful?
Thank HK_Man
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Novotel guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager More 

Fujairah, United Arab Emirates
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2016 via mobile

This is one of the best hotels for being with family the rooms are large, you can also have two connected rooms together, the breakfast and there is multiple choices and there is also kids playing area with lego and xbox and there is also a large fitness and spa area.

Helpful?
Thank SaiffA
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Saiffa, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager More 

Copenhagen
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 4, 2016

We love Novotel for our family travels (because you can have a family room for a very decent price). Normally they are pretty much the same in standard, but this Novotel seems a little bit nicer (cleaner, newer, less run-down), so can highly recommend it. Breakfast is nice (as always in Germany), and dinner at the hotel restaurant was also... More 

Helpful?
Thank Liquigas
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Novotel guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager More 

Athens
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 24, 2016

Clean business hotel just a few minutes from city's center. The rooms were spacious and very clean. Staff was very friendly and professional. Breakfast was ok but could be a little more imaginative. Close to tram line.

Helpful?
Thank DamianosChronakis
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Novotel guest, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. We hope to see you soon again. Sincerely, Annick Richard Executive Manager More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2016 via mobile

Very good service, very clean and and excellent breakfast food Around the hotel, residential buildings and business offices An hour's drive from most Families parks in the area Central location, a quick exit motorways that lead to the best attractions

Helpful?
Thank tomer b
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Tomer, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager More 

Level Contributor
11 reviews
6 hotel reviews
4 of 5 stars Reviewed July 18, 2016 via mobile

Not alot to ad really. Everything was fine but the room was very small for a family room. The restaurant and the breakfast was excellent. Even though the restaurant was full when we had our breakfast everything was working perfectly. Very recomendable if you are traveling with kids.

Helpful?
Thank Anita R
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Anita, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager More 

Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 26, 2016 via mobile

We had a day of training and so we stayed at the Novotel. The hotel hallway on the 2nd floor was quite worn, the room was ok, facilities were fine, breakfast was good and the facilities for the days training were good. There wasn't much option for dinner as I arrived quite late but the staff at the bar did... More 

Helpful?
Thank MissNoddy
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Novotel Dusseldorf City West is located in the Seestern business centre, 4 km from the city centre and 6 km from the airport and exhibition centre. 232 airconditioned rooms, 11 multifunctional conference rooms, a fitness centre with sauna and steam bath as well as our restaurant with terrace invite you to enjoy your stay at our 4 star hotel. Business and leisure travellers appreciate the transport connections to the Old Town and motorway plus the free airport shuttle in the morning and evening. ... more   less 

Additional Information about Novotel Dusseldorf City West

Address: Niederkasseler Lohweg 179, 40547 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $60 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Dusseldorf City West 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Novotel Dusseldorf City West Hotel
Novotel Hotel düsseldorf
Accor Duesseldorf City West
düsseldorf Novotel
Hotel Style:
#12 Family Hotel in Dusseldorf
#18 Luxury Hotel in Dusseldorf
#41 Business Hotel in Dusseldorf
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