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Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1, 40210 Dusseldorf, North Rhine-Westphalia, Germany
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625 Reviews from our TripAdvisor Community

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Showing 277: English reviews
London UK
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Had a single room on the second floor at the back looking into the light well, nothing wrong with the room decor, size etc, but it was like a furnace in there, not one bit of sleep during the night, sweat was pouring off me, I eventully got up at 3am showered and went to the station for coffee. Avoid,... More 

Helpful?
Thank Alinlondon
London, United Kingdom
Level Contributor
125 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

As so often with big hotel chains, words like “City Centre” (in this case) or “XX station” do not always mean the hotel is very close to the location mentioned but in this case the name was accurate. A Text Message before I arrived told me to take the exit Adenauer-Platz on leaving the Main Station (“Hauptbahnhof”), but it didn’t... More 

Helpful?
Thank RodneyfromLondon
Manchester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

The first impression was on my arrival at the Hotel, I was greeted by the receptionist who appeared to be irritated by my arrival as it appeared that I had disturbed him from whatever he was doing in a side room. The hotel is shown as being air conditioned, this turned out not to be the case the room that... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank chris154m

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Cheshire, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Grand looking room it was absolutely huge but a little on the dated side. Everything worked just fine in the room shower etc. Breakfast was brilliant and the bed was cosy. Secure Parking was as we required if a bit of a maze.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 996bash
Bruxelles
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Being a Platinum member of the Le Club Accorhotels, I very much value the benefits I got from this hotel, including an upgrade from to a suite. Furthermore, the bed for our baby was ready when we got into our room (which is not always the case in all hotels) and service in general was excellent. Highly recommended!

Review collected in partnership with Accorhotels.com

Helpful?
Thank bassaris
Berlin, Germany
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I’ve stayed in Mercure’s throughout Germany and find they are usually a consistently good budget choice. The pillows are soft and the beds are better than most. That said, I did not find this particular Mercure as satisfactory as others. First, describing the location as “City Center” is a stretch. While most sights are walkable, expect to put in a... More 

Helpful?
Thank arynfpf
Portland, Oregon
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

This hotel seemed like a nice hotel with good value but as soon as I pulled up to the hotel I realized why it was so cheap. The hotel is located just the fringe of the old town in Dusseldorf, and it is a questionable neighborhood. I was afraid to walk at night and my room had absolutely no view... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank PapaMartin
London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2016

If you've chosen to visit Dusseldorf I think this is the perfect location. 5 minute walk from central station, 10 minutes from the airport via cab or train. Being a small city everything is within walking distance..... I was very pleasantly surprised at the friendliness and enthusiasm from the staff especially those looking after the guests at breakfast. For a... More 

Helpful?
Thank mindsconnected
Fredrikstad, Norway
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 12, 2016

We spent two nights at Mercur Hotel Duesseldorf Center during our visit to Drupa 2016. The first impression of the hotel when you enter the reception is good. The “check in” is quick, but I still don’t understand why the hotel needs your passport number when you can travel through Europe without any documents. When I entered the room in... More 

Helpful?
Thank TorHS
Sven S, General Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear TorHS, thank you very much for your good review. Unfortunately I can not imagine what type of smell has been on the 2nd floor. Maybe somebody had smoked at a window... About your passport... It is a german law to fill in the passport number of all international guests on the registration form - you also can use our... More 

Melbourne, Australia
Level Contributor
277 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

Needed one last night for the big trade show. Transferred here. The hotel was very welcoming. It's s good location near to the station and the city centre. Room was big, AC did not seem to be working. But this was the only downside. I would choose this hotel again with no reservations.

Helpful?
Thank Matt A
Sven S, General Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Dear Matt A, thank you very much for this nice feedback. We hope to see you soon. Kind regards, Sven Schlüter General Manager Mercure Hotel Düsseldorf City Center More 

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Hotel Duesseldorf City Center offers 163 rooms and is located in the heart of Dusseldorf between the main railway station and the renowned Konigsallee 800 m away. Providing ideal access to the exhibition centre and the international airport just 10 km away, the Mercure hotel also features the Apero bar, the Quatre Saisons brasserie, a terrace and three conference rooms. ... more   less 

Additional Information about Mercure Hotel Duesseldorf City Center

Address: Am Stresemannplatz 1, 40210 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf > Stadt-Mitte
Price Range: $81 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf City Center 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Mercure Hotel Duesseldorf City
Mercure Duesseldorf City Center
Mercure Hotel düsseldorf
Hotel Style:
#40 Luxury Hotel in Dusseldorf
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