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    Mercure Hotel Duesseldorf City Center

    Stresemannplatz 1, 40210 Dusseldorf, North Rhine-Westphalia, Germany
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    Best prices for your stay
    8/6/2017 8/7/2017
    $80
    $81
    $81
    Traveler (234)
    Room & Suite (82)
    Dining (13)
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    Overview
    • Excellent22%
    • Very good46%
    • Average22%
    • Poor7%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Max Hotel Garni
    314 reviews
    #24 of 237 hotels in Dusseldorf
     
    IntercityHotel Duesseldorf
    251 reviews
    #79 of 237 hotels in Dusseldorf
     
    Hotel Duesseldorf Mitte
    572 reviews
    #13 of 237 hotels in Dusseldorf
     
    Best Western Savoy Hotel
    480 reviews
    #60 of 237 hotels in Dusseldorf
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (791)
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    1 - 5 of 344 reviews

    Reviewed 1 week ago

    A very comfortable hotel only 5 minutes walk from the main railway station. My superior room was very large and comfortable with everything you would want including free Wi-Fi and coffee making machine. Good quality breakfast with lots of choice. Very friendly bar with good...More

    Thank dennist655
    Response from Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City CenterResponded 1 week ago

    On behalf of my team as well as on a personal note, I would like to thank you for the stellar review, the highest marks, and the positive remarks on the room, the breakfast and the bar. Our guests deserve the best and we make...More

    Reviewed 3 weeks ago

    If the room was small - the bathroom was tiny. Just about enough room to get round the beds - and the bathroom was like a cupboard! The there was probably about 100cm by 30cm of floor space empty between the shower, toilet and basin....More

    Thank James H
    Response from Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City CenterResponded 2 weeks ago

    Thank you for the positive remarks on the breakfast. We sincerely regret that your experience with the room did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem...More

    Reviewed 4 weeks ago via mobile

    We arrived at the Mercure a day too early and at midnight!!! We had booked the wrong day. The night time staff found us a room without any fuss or incurring any charge, which in this day and age is pretty amazing. They then went...More

    Thank IYCT
    Response from Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City CenterResponded 4 weeks ago

    Thank you very much for the lovely feedback and the great remarks on the staff. Our guests deserve the best. After I gladly passed on the review to my team, I would like to say a sincere “thank you” on their behalf. We hope to...More

    Reviewed 4 weeks ago

    First the good points:- We arrived before midday and were able to go straight to our room. Bedroom was modern, bed comfortable, kettle to make tea/coffee, aircon & wifi worked well. Water was hot and towels fluffy. Breakfast was quite comprehensive. Staff reasonably friendly. Drawbacks:...More

    Review collected in partnership with Accorhotels.com
    Thank BigH2
    Response from Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City CenterResponded 4 weeks ago

    Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the problems regarding...More

    Reviewed June 7, 2017 via mobile

    Second time I've started here now. Rooms are comfortable, bathrooms include a bath and shower. Check in is usually swift but check out on both occasions has been very lengthy. Not enough staff to minimise the waiting time at peak times. The restaurant is small...More

    Thank freqflyerSS
    Response from Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City CenterResponded June 11, 2017

    It was our pleasure to have you as our guest again. Thank you for your positive review, the nice feedback on the rooms & the breakfast, and also for your critique and suggestions on improvement. I have already discussed it with the managers and colleagues...More

    Max Hotel Garni
    314 reviews
    #24 of 237 hotels in Dusseldorf
     
    IntercityHotel Duesseldorf
    251 reviews
    #79 of 237 hotels in Dusseldorf
     
    Hotel Duesseldorf Mitte
    572 reviews
    #13 of 237 hotels in Dusseldorf
     
    Best Western Savoy Hotel
    480 reviews
    #60 of 237 hotels in Dusseldorf
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Center with Internet Access
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $68 - $171 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #33 Luxury Hotel in Dusseldorf
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 163
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR, Priceline, Agoda, Orbitz, Travelocity, TripOnline SA, Cheap Tickets, Hotwire, Cancelon and HotelQuickly so you can book your Mercure Hotel Duesseldorf City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • North Rhine-Westphalia >
    • Dusseldorf >
    • Stadt-Mitte
    • Also Known As
    • Mercure Hotel Duesseldorf City ,
    • Mercure Duesseldorf City Center ,
    • Mercure Hotel düsseldorf
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    Traveler (234)
    Room & Suite (82)
    Dining (13)
    Hotel & Grounds (144)
    Bathroom (29)
    Nearby
    Sponsored by:
    Hotel Duesseldorf Mitte
    572 reviews
    .13 miles away
     
    Max Hotel Garni
    314 reviews
    .14 miles away
     
    Best Western Savoy Hotel
    480 reviews
    .13 miles away
     
    IntercityHotel Duesseldorf
    251 reviews
    .08 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    A67W
    October 26, 2016|
    AnswerShow all 7 answers
    Response from Sven_Schlueter | Property representative |
    If the Privilege is still too small for you you can buy an upsell direct in the hotel. Great offer - Privilege Suite for additional 40€!
    1
    Vote
    Vixypixy
    August 30, 2016|
    AnswerShow all 4 answers
    Response from Buddhatraveller | Reviewed this property |
    I'd ask the hotel directly. That is their job after all. And this one has verry good service so I would not hesitate to ask.
    0
    Votes
    Google Translation
    Prigurt
    June 14, 2016|
    AnswerShow all 10 answers
    Response from abneez | Reviewed this property |
    Hi Prigurt, From my experience, it was quite quiet in this neighbourhood. No bad traffic even. Only few parking spots. Somehow I didn't see this as real city centre. (no shopping street/malls but just normal shops and a lot... More
    2
    Votes
    Room Tips
    "Rooms on the side are very quiet."
    Read review
    "How to get a better room? Book elsewhere I'd guess"
    Read review
    "510 was very quiet as on a side street but also had two double glazed windows"
    Read review
    "Some rooms are rather cramped. And there are never enough outlets. Wifi was mostly fine except during the..."
    Read review
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