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BEST WESTERN Savoy Hotel

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BEST WESTERN Savoy Hotel
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375 Reviews from our TripAdvisor Community

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Showing 138: English reviews
North Yorkshire, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

My brother and I stayed for four nights in a twin room on the top floor. The staff were very helpful and friendly. Breakfast was included in the price of our stay which was great and set us up for the day. The beds were very comfy and the room was spacious and clean. The location is ideal, just one... More 

Helpful?
Thank James B
Dubai, United Arab Emirates
Level Contributor
109 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

When one has travelled around the world so much, I guess one's expectations always increase. I was a bit disappointed staying at this hotel. The room air-conditioning didn't work at all. In fact, it actually warmed the room ! Thankfully, there was small table fan in the room due to which I survived ! Strangely, even the hotel lobby wasn't... More 

Helpful?
Thank Rajen P
Rotterdam, The Netherlands
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here 1 night only. Check-in was fast and friendly receptionist. Roomspace was not too big, but definitely manageable for 2 ppl. Bathroom was very small, but we only stayed for 1 night so no complaints here. It was clean and the kingsize was comfy. The big plus is that they have their own parking garage. Small one though (so... More 

Helpful?
Thank Rachel Y
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stopped in this hotel for 4 nights its in a great location for seeing the city, only a minute or two from the nearest stadtbahn station. Only 10-15 min walk from the altstadt. The staff were helpful and friendly throughout our stay. The room and hotel in general was clean, tidy and well presented. Our room was on the... More 

Helpful?
Thank Mooooooooooo
Derbyshire, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2016 via mobile

Decided we were going to go away for our anniversary at the last minute. Chose Best Western as we have stayed in a few in the UK and had always been happy and we were not disappointed with this one either. Its a lovely hotel, very clean and welcoming. We arrived early and they were more than happy to keep... More 

Helpful?
1 Thank Steph M
Katharina R, Manager at BEST WESTERN Savoy Hotel, responded to this review

Dear Steph M, on behalf of our team, I would like to take first of all the time to thank you for staying with us and for making the effort to share your experiences with us. We are more than happy to read that you enjoyed your anniversary at our BEST WESTERN Savoy Hotel and would be delighted to welcome... More 

Karlsruhe, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 21, 2016 via mobile

The room was unbelievable small, damp and dark. The a/c produced noise but not cool air. I would not recommend this hotel, maybe premium rooms are better, but they only had 1 room left at standard rate. To fill up 200 characters: bathroom door is damaged by water, color is falling off. Furniture looks old and cheap.

Helpful?
2 Thank jus7incase
Katharina R, Manager at BEST WESTERN Savoy Hotel, responded to this review

Dear jus7incase, thank you very much for your feedback regarding your recent stay at our property. We are more than sorry to hear that you were not able to enjoy your time here, wherefore, I would like to apologize, on behalf of our entire team. We indeed have different categories available, which mostly vary in size. Apart from the room... More 

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Isle of Man, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 16, 2016 via mobile

It's advertised that you pay later. But they charged us before our stay! They took 2 double payments out of our bank account! It was impossible to communicate with them. When we checked out they refused to let us leave. Threatened us with the police and locked us in the hotel. We tried to explain that they owed us money... More 

Helpful?
5 Thank zoe_neill
Katharina R, Manager at BEST WESTERN Savoy Hotel, responded to this review

Dear zoe_neill, first of all I would like to thank you for your feedback. I have to be honest, I was surprised when I read your remark and would like to investigate this issue further, wherefore it would be very helpful if you could please contact me directly. I am looking forward to hearing from you. BEST regards, Katharina Reul... More 

Province of Verona, Italy
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 13, 2016

The hotel was nice, with big room, an undeground station very near, but by walking you can achieve Konigsallee in less than 1 km. In the area there are a lot of chinese restaurants, The main rail station is just 700 mt far.

Helpful?
1 Thank lucas86311
Katharina R, Manager at BEST WESTERN Savoy Hotel, responded to this review

Dear lucas86311, we are more than happy to read that you have enjoyed your time with us at the BEST WESTERN Savoy Hotel and would like to thank you for sharing your experiences with us and others. We would be delighted to welcome you once again some time in the future. With BEST regards, Katharina Reul Deputy General Manager BEST... More 

Sleaford, United Kingdom
Level Contributor
88 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 29, 2016

This was one of those arrive late and leave early visits. Taxi from the airport was ok and when I arrived at the hotel the reception team were quick and efficient. I was disappointed to find I had a smoking room but I guess that's down to the people who made my booking. Be warned if you are a non... More 

Helpful?
2 Thank The_auditor_2015
Katharina R, Manager at BEST WESTERN Savoy Hotel, responded to this review

Dear The_auditor_2015, on behalf of our entire team I would like to thank you for staying with us and for sharing your experiences with us and others. We are more than happy to hear that we were able to meet your needs and would be happy to welcome you once again at our BEST WESTERN Savoy Hotel. Regarding the smoking... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed April 26, 2016

I stayed last year at this hotel and loved it so much that I decided to stay again. I was there for six nights and it was really wonderful. The staff was very friendly and welcoming. The dining room staff was really terrific as well. They made me feel right at home with a delicious breakfast each morning. If I... More 

Helpful?
Thank llove29
Katharina R, Manager at BEST WESTERN Savoy Hotel, responded to this review

Dear llove29, first of all I would like to take the time to thank you for staying with us. We are very happy to hear that you feel so comfortable at our BEST WESTERN Savoy Hotel and that you keep on returning to us, as it is our pleasure to host you. Your compliments regarding our team members I am... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN Savoy Hotel

Address: Oststr. 128, 40210 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf > Stadt-Mitte
Price Range: $68 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Savoy Hotel 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western düsseldorf
Best Western Dusseldorf
düsseldorf Best Western
Hotel Style:
#42 Luxury Hotel in Dusseldorf
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