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Holiday Inn Dusseldorf Airport Ratingen

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510 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago NEW via mobile

Arrived from a long flight at night only to be told that we had to wait 1hr for the free shuttle (8 person max)! Paid 17 Euros for a taxi.. Complained to front desk staff. She was pretty useless and seemed to infer that this was a common problem. The next morning I spoke with the manager Diana. To her... More 

Helpful?
Thank Chris E
Brussels, Belgium
Level Contributor
56 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

It was impossible to find the shuttle for this hotel, which is a problem, especially when travelling with lots of luggage. Hard to understand why they make it so difficult or why the website does not mention this. Was forced to take a taxi because I never found the shuttle. The room was ok and the bed was comfortable, although... More 

Helpful?
Thank QuipQue
Sydney, Australia
Level Contributor
66 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel looks pretty average and run-down from the outside, however is actually really quite nice. There is a huge onsite carpark, swimming pool and restaurant. The rooms are also nice. This is your standard Holiday Inn (business style hotel). Unfortunately we had issues with our room rate. We had (and showed our confirmed hotel rate), however the hotel would... More 

Helpful?
Thank Jungl3Boy
Eving
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I had an early morning flight out of Düsseldorf, so decided to travel over the night before so I could get somme decent rest. The Hotel is situated close by the Airport, & geared for this type of stay. Check In was efficient, room very nice. Excellent soundproofing to stop any problems with Aircraft Noise. I eat that night in... More 

Helpful?
Thank EvingTravellingman
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

My first time got a very unpleasant trip with holiday inn Düsseldorf Ratingen....I was special request for early check in and several time requesting the twin bed , but one of the receptionist who named Sandra Noelle .... She show me the bad attitude and annoying to be helper..never respect guest and doesn't know what the guest needed.....is that 4*... More 

Helpful?
Thank Jessie5220
Göteborg, Sverige
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

From the outside it looks like an American Motel, but on the inside it was surprisingly nice. We went for a swim in the pool and had beers in the very german looking pub. The beds were comfortable and the breakfast was good. The only downside was when we checked out and got a very rude girl who did not... More 

Helpful?
Thank Rob-CS
IHGService, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Rob-CS, Thank you for taking the time to express your thoughts and concerns. We are very pleased to know you liked the breakfast selections we offer and the room you received. We would like to apologize for the unexpected service and response you received from our receptionist during check-in. Please be assured that this will be looked into and... More 

Denver, Colorado
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family of four (including two teens) spent one night here prior to an early flight out of DUS. We were perfectly comfortable in one room (classified as 2 Bd Superior on their website) and the rate was very good. It was larger than a typical hotel room, nicely updated and clean. The front desk personnel were very friendly and... More 

Helpful?
Thank DesigningTraveler
Bonn, Germany
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was convenient staying at the hotel, but all we needed was a bed and a shower while we were in transit. It is not too far from the hotel, and you can organise a free shuttle through the hotel to take you from and to the airport. Rooms are OK; they are clean and have coffee and tea facility.... More 

Helpful?
Thank JelBa
IHGService, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear JelBa, Thank you so much for your review of our hotel. We are so pleased you found our hotel to be very convenient and also appreciate the cleanliness of our rooms. On the other hand, we are sorry for the unusual smell. Please be assured that this issue will be looked into immediately. Thank you for staying and we... More 

Dubai, United Arab Emirates
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Out of hundreds of hotels I have stayed in all over the world I can place this hotel at the bottom of the list. Starting from extremely rude staff at the reception who doesn't know the meaning of hospitality and how to deal with guests, room 109 that I have stayed in, where the air conditioning is not working. This... More 

Helpful?
Thank ahmed a
Alarik W, Front Office at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear ahmed a We are very sorry to hear about your experiences during your stay with us and would like to apologise for any inconvenience. It is true that we do not have an elevator and our front office team should always offer their help to assist with carrying the luggage upstairs. Please excuse if you heard that our staff... More 

Travelers are raving about these Dusseldorf hotels

Shrewsbury, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Close to Dusseldorf airport, Bar open late, comfortable beds, spacious rooms, good breakfast. I heard other residents having issues with the shuttle, but I also heard the hotel staff arranging taxis to resolve it. This is the reason why I couldn't give 5 stars.

Helpful?
Thank StuC21
Alarik W, Front Office at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear StuC21 Thank you very much for your rating. We are pleased to read that you experienced a pleasant stay with us. A pity you could not give us 5 stars because of the story with the shuttle, but we are happy to hear that we were able to solve little issues like that. We are looking forward to welcoming... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Holiday Inn Duesseldorf Airport-Ratingen - Your hotel for an excellent overnight stay! Only 4 km from Dusseldorf International Airport and with our complimentary airport-shuttle, you will spend less time in traffic and more time on doing what you came for. Whether you are coming to Dusseldorf to visit the fairs CPD, GDS, ProWein, Newcast ,IBA or for business, we are the ideal hotel for you!Just 9 km from the trade fairground Dusseldorf, the Holiday Inn Duesseldorf Airport-Ratingen is your best choice in the 4-star category. Amenities such as air-condition, free wireless LAN access, work desk, plush towels, luxurious bedding or the largest rooms in town (25-30 sqm) mean every night is a great night and every day starts right. The industrial area with companies like Nokia, Mitsubishi or Hewlett Packard is within short distance. After your business day, you can take a dip in our pool, enjoy a freshly draft beer in our bar Pub with your colleagues or test the great food in our restaurant terra mia . During the summer months you can relax in our summer garden around the pool. From a great breakfast to start the day to a relaxing meal in the evening our team looks forward to welcoming you. We re here, ready with all you need to make your trip a success. ... more   less 

Additional Information about Holiday Inn Dusseldorf Airport Ratingen

Address: Broichhofstr. 3, 40880 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $50 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Dusseldorf Airport Ratingen 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Holiday Inn Dusseldorf Airport Ratingen Hotel
Holiday Inn düsseldorf
düsseldorf Holiday Inn
Hotel Style:
#52 Luxury Hotel in Dusseldorf
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