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Mercure Hotel Duesseldorf Seestern

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308 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Leiden, The Netherlands
Reviewed 3 weeks ago

Standard business hotel. The rooms are big, the bed is comfortable, the shower is powerful, the television has a lot of choice, including a few English language news sites and there is a nice sized desk. The breakfast is fairly standard, but good and plentiful and at night the restaurant serves a standard menu, which is of adequate quality.And the...

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Thank MaximBezembinder
Milan Italy
Reviewed 3 weeks ago

I’ve already stayed in this hotel in the past and I returned because the location is convenient for my destination which is a plus, but the surrounding area is clearly a business district. It took around 15/20 minutes in a taxi from Dusseldorf airport Check-in was fast because already done on line. The door didn’t open the first time I...

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Thank ForeverDyO
Shenzhen, China
Reviewed 4 weeks ago

Rooms are OK, nothing special. The Service is absolutely supportive and engaged, all staff was absolutely friendly and sophisticated in their jobs. It's definately not a luxurious experience and not a fancy place, but for business purposes it serves all needs. The breakfast is nice and the variety of food is sufficient. The free WLAN is ok, average speed, no...

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Thank Steffen A
Birmingham, United Kingdom
Reviewed February 16, 2017

Stayed on business. Good room size, quiet, warm and clean. Bar and Restaurant are adequate. Staff are friendly. Not a lot close by, but the hotel did have all I needed. They even provided me with a free toothbrush as I had left mine at home! Would I return - yes

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Helpful?
Thank Basseth0und
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Basseth0und, We very much appreciate your comments regarding your last stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Henrik Waldfried, General Manager

puttalam
Reviewed February 15, 2017

The place is away form the busy city center. But you can reach the city withing 20 min max. Rooms are in good condition. Food is also good. But no many varieties. Close to the business places. Convenient for business trips. I love the place. You do not have many restaurants close by. Need to walk or drive couple of...

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Helpful?
Thank sujithgunawardhana
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear sujithgunawardhana, thanks for your overall positiv feedback! We are very happy and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous...

Derby, United Kingdom
Reviewed February 12, 2017 via mobile

Good Hotel for the business traveler, excellent welcome and friendly staff, rooms are good but massively let down by the WIFI, not good enough for a business traveler. Paid the extra €19 for supposedly improved speed, no change! If it had better or stronger WIFI it would be a great place to stay.

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Helpful?
Thank Neil O
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Neil O., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. I will share your comments with our team. I hope there was no misunderstood between my staff and you at the reception. The 19 € you had paid for the business package, includes the breakfast and the voucher for the high speed...

Las Palmas de Gran Canaria, Spain
Reviewed February 10, 2017 via mobile

A really nice hotel for business trips. Rooms are quite and comfortable. Service is nice. Food at breakfast is ok, maybe it can have more options to choose from with more variety. Wifi premium version goes fine. Possibility to surf the web and print for free at the reception. Integrated restaurant at the entrance. We'll communicated with roads and train....

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Thank iTripTheWorld
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear iTripTheWorld, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Rochester, United Kingdom
Reviewed December 12, 2016

So, I got a surprise trip to Dusseldorf to see visit the Christmas Markets for my birthday this year (I know, i'm a very lucky girl) and this is the hotel that was included in the deal that the boyfriend bought, and I have to say, it was a very pleasant surprise. Located a few km away from the Altstadt...

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Helpful?
Thank Rosie0112
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Rosie0112, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive positive feedback like yours. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Eindhoven, The Netherlands
Reviewed December 10, 2016

The room is okay, but there is no slippers in the room. There are also not enough power socket on wall. The worst experience was breakfast: 1. Very limited choice of fruits: there were even no bananas . 2. the coffee was not hot at all when we got it. Coffee should NOT be made in advance. After 5 minutes...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank rl2016442
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear rl2016442, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Seestern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At our Mercure hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Nottingham, United Kingdom
Reviewed November 18, 2016

Pretty much our go to hotel for Dusseldorf now, it's a little out of the way but the friendliness of the staff and the price more than makes up for it, have started using Dusseldorf airport more as it has better flights for where we are in the UK. Taxi to airport is about 26 euros. Rooms are generally a...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Callum C
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Callum C, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrik Waldfried /...

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 4 star hotel Mercure Dusseldorf Seestern is located between the airport (5 km) and the city centre (3 km). It offers 160 airconditioned and soundproof rooms including suites and non smoking rooms. In addition, the hotel features 5 meeting rooms, aninternational restaurant, a hotel bar and a wellness area. Dusseldorf trade show centre is 3 km away. The banks of the Rhine are within walking distance. Enjoy an evening walk in the old town centre which is only 10 minutes from the hotel. ... more   less 

Additional Information about Mercure Hotel Duesseldorf Seestern

Address: Fritz Vomfelde Strasse 38, 40547 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $57 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf Seestern 4*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#22 Business Hotel in Dusseldorf
#29 Luxury Hotel in Dusseldorf
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Hotel Duesseldorf Seestern staff and other travelers.
4 questions
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Questions? Get answers from Mercure Hotel Duesseldorf Seestern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room as close to the top floor as possible for the best views”
  • Spa - Steam room
  • Room 606
  • Sink and mirror
  • Sink
  • Toilet
  • Shower
  • Safe and closet
  • Television and refrigerator
leel291, Aug 4, 2016 | Read review
“Avoid the rooms facing the front. The windows are soundproofed, but do not open them or it will be noisy.”
377mathiash, Aug 2, 2016 | Read review
“701 was good”
milen78, May 18, 2016 | Read review
“Rooms facing the river view”
  • view from hotel room
PRATHAPA, Dec 10, 2015 | Read review
“Book the Business package as it offers free internet connection as well as free mini-bar”
filipeg257, May 4, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question