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Mercure Hotel Duesseldorf Seestern

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Mercure Hotel Duesseldorf Seestern
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256 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Pittsburgh, Pennsylvania
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms here are very comfortable and the food at the restaurant is more than adequate. The breakfast buffet is very good and I would highly recommend it. There is also a very good Italian restaurant withing a 5 minute walk that you should also try. Having the Tram right next to the hotel is also very helpful. The staff... More 

Helpful?
Thank J348
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear J348, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Henrik Waldfried, General Manager More 

Reading, United Kingdom
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is ideally situated within a few minutes walk from Dusseldorf's business district. Rooms are pretty spacious and clean, while many of them offer very nice and open views to the city. The city centre is easily accessible by tram and, while not the best option for leisure travellers, they will certainly not find it difficult to visit it.... More 

Helpful?
Thank Filippos K
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Filippos K., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Durham, UK
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Three nights on business. Nice hotel, gent on check in very helpful. Room fine, wifi free - premium wifi free for Miles and More or Accor Club members. Bed was surprisingly comfortable, quite firm. Although a colleague suggested that his was too soft. Breakfast decent buffet style offering. Very expensive at 19EUR but that's pretty much to be expected. Not... More 

Helpful?
Thank D6AMS
Jakarta, Indonesia
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 9, 2016

The hotel is nice and clean, standard Mercure hotel. We stayed there for for 1 night with the group. Bed is comfort but pillow is too soft. No complaint about location as we arrived there after dinner and breakfast is ok too.

Helpful?
Thank Cbawono
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Cbawono, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrik Waldfried, General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 3, 2016 via mobile

Poor installations and rooms. Bad front desk service. Bad laundry service, even didn't take it daily !. Normal buffet restaurant. Good service at bar and breakfast. Bad quality price rate. Even placing claims, management didn't react, burn your luck ! X

Helpful?
Thank Jose Luis R
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Jose Luis R, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Seestern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Blagoevgrad
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2016

it was a business trip -an exhibition in the Bohler area-which we discovered was a 20 min stroll-so price did matter. Very good value for money. Between 20-22 mins from airport and only 10 mins with a taxi to the city center. Big enough room, comfy bed, huge TV, modern bathroom. Minibar consisting of a bottle of water&bottle of juice... More 

Helpful?
Thank milen78
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear milen78, I very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It´s always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrik Waldfried, General Manager. More 

aberdeen
Level Contributor
83 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed May 12, 2016

We recently stayed here for 3 nights and were not disappointed. We liked the fact the hotel is not in the centre, as it is therefore quieter. The hotel is easily reached by Undergound line 77, and when you get off at the terminus Seestern, the hotel is just across the road. The line does not run later in the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank elizmoff
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear elizmoff, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Seestern. It´s always a pleasure to receive freindly feedback. We hope your next stay will be with us again. Sincerely, Henrik Waldfried, General Manager. More 

London, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed May 9, 2016

A very pleasant hotel. Room was clean and spacious enough for a few days stay. Complimentary wifi was good. Breakfast was adequate (extra cost). Not many options to eat near by, but there is a pizza place called Tele Pizza near by and a Chinese and a Japanese restaurant near by too. Travel to the hotel. Train (Cost Euro 2.60.... More 

Helpful?
Thank Sanjay S
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Sanjay S, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Mechelen, Belgium
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 17, 2016

We've slept in this hotel when taking the plane from Dusseldorf airport. The ride is 15 minutes. The room was spacious and clean; we got one at the end of the corridor. The beds were comfortable, so was the individual temperature control. The shower was combined with the bath. We didn't take breakfast, so I cannot comment on that. The... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank JurgenVD
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear JurgenVD, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive positive feedback. I will share your comments with my team. I´m very sorry for the inconvenience you had with the garage. Even if it is not our underground garage we everytime try to find a solution... More 

Kiev, Ukraine
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 8, 2016

Every year i stay at this hotel in march during the fair in Dusseldorf. I like it much. I like the chain of Mercury hotels in general. But the best breakfasts among of the hotels of this chain - are in this hotel, in Dusseldorf at Vomfelde srtasse:). And in general - they are quick, they are polite, they are... More 

Helpful?
Thank Angel-kiev
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Angel-kiev, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive so a good and positive feedback. Be sure I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 4 star hotel Mercure Dusseldorf Seestern is located between the airport (5 km) and the city centre (3 km). It offers 160 airconditioned and soundproof rooms including suites and non smoking rooms. In addition, the hotel features 5 meeting rooms, aninternational restaurant, a hotel bar and a wellness area. Dusseldorf trade show centre is 3 km away. The banks of the Rhine are within walking distance. Enjoy an evening walk in the old town centre which is only 10 minutes from the hotel. ... more   less 

Additional Information about Mercure Hotel Duesseldorf Seestern

Address: Fritz Vomfelde Strasse 38, 40547 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $60 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf Seestern 4*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#22 Business Hotel in Dusseldorf
#28 Luxury Hotel in Dusseldorf
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