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Hotel Indigo Duesseldorf - Victoriaplatz

Kaiserswerther Str. 20, 40477 Dusseldorf, North Rhine-Westphalia Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (464)
Room & Suite (270)
Dining (69)
What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Duesseldorf - Victoriaplatz
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#6 of 254 hotels in Düsseldorf
Travelers' Choice
126 light and spacious rooms with nice amenities such as huge boxspring beds, nespresso machine, extra kettle, ironing set, high class hair dryer, I Pod docking stations, luxury aveda products and big rain shower are waiting here for you. The 24 hrs rooms service treats you with tasty snacks and in our gym you can work out 24 hrs. Our [a]dress kitchen and bar, as well as our cushy backyard is open daily, no matter if you want to have breakfast, lunch or dinner. No question, we offer unlimited, free WiFi.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Conference facilities
Meeting rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Baggage storage
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Flatscreen TV
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Room types
Non-smoking rooms
Good to know
Residential Neighborhood
Languages Spoken
English, German


Full view
93Great for walkers
Grade: 93 out of 100
66Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
694Reviews14Q+A83Room tips
Traveler rating
  • 456
  • 214
  • 19
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  • 3
Time of year
Traveler type
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Selected filters
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  • English
Popular mentions
TanMez wrote a review Jan 2021
Melbourne, Australia45 contributions67 helpful votes
I cannot believe that this hotel is part of the IHG Group. The trade show that we were due to attend was cancelled due to the German Government disallowing major events during the COVID pandemic. The IHG group stated that all bookings made up to 31 December 2020 can be cancelled without penalty. This hotel however refused to offer a refund or a credit for future use and stated in an email that they have to assert their own interests. They have then stopped responding to all emails sent and I have lost all money that was paid in November 2019 despite the group's policies. This is the worst hotel out of all accommodation booked on a 6 week vacation. Zero assistance, customer service or honouring of IHG policies.
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Date of stay: June 2020
Trip type: Traveled on business
1 Helpful vote
Response from Katja Schnabel, Owner at Hotel Indigo Duesseldorf - Victoriaplatz
Responded Jan 29, 2021
Dear TanMez, Thank you for your review. As a hotel, we are not interested in profiting from this current situation. Rather, the whole pandemic is becoming an existential problem for us, as other trade shows besides Drupa have been canceled and bookings outside from the trade shows periods are also down sharply. Nevertheless, we have a responsibility to our employees to keep the business running and secure ourselves accordingly through such cancellation conditions. Unfortunately it is not correct, that the IHG stated that all cancellation restrictions are waived. Please note that some rates have their own terms and conditions – including specific cancellation and change terms. This may include some non-refundable pre-payment or other restrictions e.g. special event restrictions or specific offers. Of course, we understand that a cancelled trade fair also brings disadvantages for you, but we ask for your understanding that we have to assert our interests at this point. With kind regards Katja Schnabel General Manager
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Svetlana R wrote a review Oct 2020
Athens, Greece465 contributions86 helpful votes
A very good combination of price and quality. Disadvantages: - no door in the shower cabin so the floor in the bathroom is always wet - uncomfortable toilet seat - dust was found behind TV when we connected google chrome cast Advantages: - new and clean room (except for behind TV) - quiet neighbourhood - warm floor in the bathroom - good king-size mattress so we could sleep really well - complimentary coffee (coffee machine) and cacao in the room - ironing board, bathrobes, slippers in the closet - housekeeping services: we had “do not disturb” sign during the day, so housekeeping left a plastic bag with fresh towels and extra toilet paper near the door for us, that was really nice of them - room service 24/7 I also need to mention that had a delicious salad at 3am (room service), very tasty and with awesome dressing. I definitely recommend this place to stay.
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Date of stay: November 2019
2 Helpful votes
james c wrote a review Sep 2020
Peterborough, United Kingdom93 contributions17 helpful votes
I had 3 night stay during show at the Messe. Great location for walking out to the old town and plenty of local shops and bars. The room 103 was clean and spacious. The bed was comfortable with excellent shower room. The room overlooks the gardens so very peaceful. The staff were most helpful. Will certainly stay here again.
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Date of stay: September 2020
Sleep Quality
Trip type: Traveled on business
Ivan wrote a review Sep 2020
Zaandam, The Netherlands623 contributions95 helpful votes
Stayed for one night. As Spire member I was upgraded to a better room. Room had a nice balcony and all what is needed. Parking is expensive, around €20 per day at public garage next to the hotel. Think hotel should have a better rate for guests. Also minibar did not have any price card so I assume it was complementary with the room upgrade, but after checking with the front desk it was actually at charge. But they didnt put a price card due to covid-19. If so, this needed to be mentioned at check in. This is at least deceptive if not ilegal so giving only 3 stars.
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Date of stay: September 2020Trip type: Traveled with family
2 Helpful votes
Response from IHG Service, Owner at Hotel Indigo Duesseldorf - Victoriaplatz
Responded Sep 25, 2020
Hello idumancic, Providing the best hotel experience begins with excellent service. It has always been our pleasure to assist our guests in whatever way we can. Thank you for choosing to stay with us and for taking the time to leave us feedback. I am sorry that price cards were not placed on the items at the minibar. I have shared your comment with our Hotel Management for review and the necessary improvements needed at our end. I hope we get the chance to serve you again and create a better experience for you in the future. Warm thoughts, Deborah R. Case Manager IHGService
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John M wrote a review Feb 2020
Jacksonville4 contributions
I stayed at this hotel while on a business trip. I had the first night free, so I decided to visit old town Dusseldorf. The hotel was nice, and the staff was very friendly and helpful. The room was clean and bright, and breakfast was exceptional. Many different options and cooked to order eggs. The staff spoke English which was helpful. It's about 15 minutes to old town by walking, and there are many local shops around to browse in, have coffee or a drink, and many restaurants. My only complaints were the noise from the street and no washcloth. I would stay here again if I ever get the chance.
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Date of stay: February 2020Trip type: Traveled solo
$87 - $196 (Based on Average Rates for a Standard Room)
lindner rhein residence düsseldorf
GermanyNorth Rhine-WestphaliaDüsseldorfPempelfort
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Frequently Asked Questions about Hotel Indigo Duesseldorf - Victoriaplatz
Which popular attractions are close to Hotel Indigo Duesseldorf - Victoriaplatz?
Nearby attractions include Ehrenhof (0.1 miles), Fotokurse Düsseldorf (0.1 miles), and Best Bars and Clubs @Düsseldorf (0.3 miles).
What are some of the property amenities at Hotel Indigo Duesseldorf - Victoriaplatz?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Duesseldorf - Victoriaplatz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo Duesseldorf - Victoriaplatz?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Duesseldorf - Victoriaplatz?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Indigo Duesseldorf - Victoriaplatz?
Conveniently located restaurants include Rubens, La Copita, and Quintooo.
Are there opportunities to exercise at Hotel Indigo Duesseldorf - Victoriaplatz?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Hotel Indigo Duesseldorf - Victoriaplatz?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Indigo Duesseldorf - Victoriaplatz offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Indigo Duesseldorf - Victoriaplatz?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Hotel Indigo Duesseldorf - Victoriaplatz?
Many travelers enjoy visiting Ratinger Tor (0.6 miles), ArcheoPoint (0.7 miles), and Maxplatz (1.1 miles).