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Hilton Duesseldorf

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1 room 2 adults 0 children
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1,250 Reviews from our TripAdvisor Community

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Showing 612: English reviews
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Bishops Stortford, United Kingdom
Reviewed 5 days ago NEW

This hotel has disadvantages like tiny bathrooms but there are some staff members who do whatever they can to serve the guest. That is the main reason why we always come back to the Dusseldorf Hilton. They could improve various matters and we are sure that in the end they will do.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Peter O
Management response:

Dear Mr. Odrich, thank you very much for your kind feedback. For our team, it is a heartfelt wish to provide excellent service and to assure that every guest leaves our hotel with a warm and positive feeling. We are delighted to see that we were able to show you exactly this during your last stay. We are looking forward...

Southwold, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed February 25, 2017

My wife and I have been staying here for many years - last year I think we visited every month. Why? The whole team, without exception, are a joy. They will do everything to make your stay pleasant. From the reception team, bar team and restaurant there is not a single member of staff about whom I would complain. We...

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Helpful?
Thank 4nel
About Hotel's Favorite Review
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Guest, We are delighted about your wonderful feedback and it is my pleasure to forward it to the entire team of the Hilton Dusseldorf. It makes us very proud and happy that we have created a "home from home" for you. We are looking forward to welcoming you again soon. Kind regards, Christoph Holzhauer Director of Operations

Tuttlingen, Germany
Reviewed 6 days ago NEWvia mobile

The breakfast was great. Those waitresses were friendly and helpful. The price was OK. The room (and its bed) was big. It was comfortable to stay there. Those who leave their name cards on the glass and lucky, will get a chance to bring a good wine home. P.s: Don't put your key card near your Handphone. It won't work...

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Helpful?
Thank Gaganawati
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Guest, We are delighted to see that you had such a great time during your last stay with us and we appreciate your positive feedback. Looking forward to hopefully welcoming you again soon. Kind regards, Christoph Holzhauer Director of Operations

Brecht, Belgium
Reviewed 1 week ago

The hotel is pretty old and not so fresh anymore. The bathroom is extremely small....even for one person and not clean. The furniture’s were damaged, the floor was filthy, the matrass was not the best, it is not a 5star hotel quality. It was disappointing. For 5 star we expect more quality.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 70Gagetto
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Guest, I am really sorry to see that you were not satisfied with your last stay and that our hotel did not meet your expectations. Please be assured that cleanliness is very important to us and that your feedback does not reflect our standard at all. I would like to express my sincere apologies for this experience and I...

Southwest Montana
Reviewed 1 week ago

With only one day and night to spend in Dusseldorf, the hotel worked well. Short ride from airport to hotel. Short taxi ride from hotel to CBD and "river walk." Easy to get taxi back to hotel and in morning, back to airport. Even though we were Hilton Diamonds and booked two rooms, Hilton reservations recommended purchasing a "day rate"...

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Helpful?
Thank montanacouple
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Guest, Thank you so much for your detailed feedback. We are happy that you had a great time in Düsseldorf and that the hotel and the location met your expectations. However, I am sorry to hear that it was too warm for you in our Executive Lounge and I apologize for any inconveniences this might have caused. Due to...

Kassel, Germany
Reviewed 1 week ago

I usually stay at the Hilton in Dusseldorf due to location between the airport where I do my business and the downtown which is easy to reach via taxi or public transport. My last visit was without any issues. The executive lounge is one of the best for the Hiltons in Europe and the room upgrade this time was very...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gregory L
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Gregory, Thank you so much for your positive feedback about your last stay with us. It makes us very happy to see that you feel comfortable at the Hilton Dusseldorf and that you enjoyed our Executive Lounge that much. It is our pleasure to forward your kind words to the entire team. We hope to be welcoming you again...

Reviewed 2 weeks ago

a good hotel in a decent location for attending a show at the Messe. clean and modern rooms with good service and very comfortable bed. staff are very helpful and friendly and did everything they could to make my stay pleasant.

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Helpful?
Thank Peter A
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Peter, Thank you so much for your great feedback. I am happy to pass it on to the entire team. We hope to see you again soon in Düsseldorf. Kind regards, Christoph Holzhauer Director of Operations

Rotterdam, The Netherlands
Reviewed 2 weeks ago

During check-in I was directly upgraded to their Junior Suite in 12th floor, which was quite amazing. The suite is quite big, it has separate bathtub and shower. Beside, I got an access to the Executive Lounge and they provide you with complimentary dinner there. The breakfast in the morning was very rich, I like it. The gym is on...

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Thank ve_0517
Reviewed 3 weeks ago via mobile

This is definitely a business hotel. Stayed for one evening in March to catch a flight out of Düsseldorf the next morning. Check in was easy and the receptionist spoke English. She said she would find me a wonderful room as part of their standard greeting. Was also informed they have a 'make it right' policy. Was offered a discounted...

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Thank Bean-Buggles
London, United Kingdom
Reviewed 3 weeks ago

Stayed as part of event booking. Staff very helpful esp with my rather difficult diet. Comfortable, clean rooms, and no issues during stay. Events space worked very well, and checking in and out was quick

Review collected in partnership with Hilton Hotels & Resorts
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Thank Caroline Anne S
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Caroline Anne, Thank you so much for your feedback. We are happy that you enjoyed your stay with us and that our staff took great care of you and your diet. We are looking forward to hopefully seeing you again soon. Kind regards, Christoph Holzhauer Director of Operations

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a central location at the Hilton Dusseldorf hotel, just 10 minutes from Dusseldorf city center and Dusseldorf International Airport. Walk three minutes from the hotel and take a two-mile tram ride into downtown Dusseldorf. This Dusseldorf hotel is five minutes from Dusseldorf Fairground and conference center. Select from 375 comfortable guest rooms and suites to unwind after a busy day in Dusseldorf. ... more   less 

Additional Information about Hilton Duesseldorf

Address: Georg-Glock-Str. 20, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $81 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Duesseldorf 5*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Travelocity, Expedia, Hotels.com, Orbitz, Hotwire, Priceline, HotelsforEveryone, Cancelon, TripOnline SA and HotelQuickly so you can book your Hilton Duesseldorf reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Duesseldorf Hotel
Hilton Hotel düsseldorf
Hilton Hotel Duesseldorf
Hilton Dusseldorf
düsseldorf Hilton
Hotel Style:
#8 Green Hotel in Dusseldorf
#13 Spa Hotel in Dusseldorf
#18 Family Hotel in Dusseldorf
#22 Luxury Hotel in Dusseldorf
#40 Business Hotel in Dusseldorf
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Duesseldorf staff and other travelers.
5 questions
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Tegucigalpa, Honduras
9 months ago

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Questions? Get answers from Hilton Duesseldorf staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“As high as possible, with Rhein view”
ve_0517, 2 weeks ago | Read review
“There isn't any reason to make a choice. All the rooms are ok. i strongly recommend website for booking/check-in/check-out”
715giovannic, Feb 14, 2017 | Read review
“Breakfast is very good here”
  • minibar - with area for the customer to place your own drinks
  • king bed
  • Compact but good
  • Working desk, television and minibar with coffee making facilities
  • Various information binders found in the room
  • Comfortable bed
  • Wardrobe with safe, ironing board, iron, hairdryer and bathrobes
  • King bed and relax chair
abL501AY, Feb 6, 2017 | Read review
“Lovely top floor room. Gym at the end of the corridor. Executive lounge was brilliant on floor 11. Lovely food, excellent drinks selection.”
trisha222016, Dec 30, 2016 | Read review
“High-level”
simonsmidt, Aug 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question