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Hotel Nikko Dusseldorf

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Hotel Nikko Dusseldorf
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991 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Waterford, Ireland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

When we got to our room we noticed the flusher on the toilet was broken and the stopper in the sink was broken also. I rang reception and I also rang room service. They both assured me that someone would fix it. Nobody came to room so I asked one of the cleaners the next morning and he fixed it.... More 

Helpful?
3 Thank Deisecelt
HotelNikkoDUS, General Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Guest, We appreciate your feedback and your personal view of what you experienced in hotel nikko düsseldorf. It is our aim to ensure a competent service team through continual employee-trainings. Your case has been discussed with the involved persons within the context of the guidelines of our service philosophy "YES I can!". Give us a chance, our "YES I... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

In absolute terms this hotel is alright, but it does not live up to 4 stars at all. Poor service all around (unhelpful reception and generally impatient and less than polite staff), disgracefully slow wifi, expensive gym and spa facilities (€15 a day per person, isn't the room enough?), mean I would definitely never come back.

Helpful?
3 Thank Akkhers
HotelNikkoDUS, General Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Guest, Thank you for your very detailed and informative feedback regarding the inadequate service during your stay. Directly after reading your review we have together intensively analyzed the deficiencies you have outlined. Extended quality mechanisms will immediately be implemented through a professional training of our employees. It is our aim to make sure we provide a professional service in... More 

Corinth, Greece
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Central location which give you access to city center and old town. Also next to the Japanese district. Lots of Japanese restaurants and shops around the hotel. Quite big. Breakfast per person was €25! We preferred to had a great breakfast outside the hotel with half the price. Nice and clean.

Helpful?
2 Thank Drossos D
HotelNikkoDUS, General Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Guest, We thank your for your personal comments regarding the price of breakfast in our hotel. The selection of breads and rolls, various sausages, cheeses and jams, various hot dishes, fresh fruit, muesli, cereals and freshly baked waffles offers a varied and balanced range and offers something for every taste. We endeavor to offer the best possible quality at... More 

Rabat, Morocco
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Reception : i asked seperate invoices for the spa / room ( paid seperately as i didnt want my company to pay for that ) : simply refused by the guy that seemed not really concerned about my matter . After extending two nights my stay , i asked a late check out extra charged , as the invoice didnt... More 

Helpful?
1 Thank Youssef E
HotelNikkoDUS, General Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Youssef, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is quite nice, both for leisure and business. There is a small spa upstairs with a swimming pool with a view of the whole city. Granted, there isn't much to be looking at in Dusseldorf, but that's not the hotel's fault. The hotel is in the middle of the Japanese quarter, so you'll find plenty of nice Japanese... More 

Helpful?
1 Thank matteoquattro
HotelNikkoDUS, General Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ken Dittrich General Director More 

Rotterdam, The Netherlands
Level Contributor
98 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is right in the middle of Düsseldorf's Japanese district. As it is also owned by a Japanese chain, it's very frequented by many tourists from Asia. The hotel is mainly aimed at the business traveler and for hosting conferences. This means that they often have good tariffs for leisure travelers during the weekends. We had a nice big... More 

Helpful?
1 Thank PMK2013
HotelNikkoDUS, General Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Guest, Thank you very much for your kind and detailed review here at Tripadvisor, very much appreciated. We are looking forward to welcome you again in the hotel nikko düsseldorf. Best regards Ken Dittrich General Director More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I visited Düsseldorf in October 2015. I stayed at Hotel Nikko Düsseldorf for its convenient location and its unique Japanese services. One of the main reasons was the hotel located in Japan Town. What I like the most was the hotel's Japanese restaurant "Benkay". I was so surprised that the hotel has provided excellent Japanese foods in Düsseldorf. Overall, I... More 

Helpful?
1 Thank May W
HotelNikkoDUS, General Manager at Hotel Nikko Dusseldorf, responded to this review

Dear May, Thanky you very much for choosing the hotel nikko düsseldorf and for taking the time to share your experience here at tripadvisor. We are looking Forward to welcome you again. Yours faithfully Ken Dittrich General Director More 

Varnamo, Sweden
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 20, 2016

Well i dont know how i should putt this, but lets start with the positive, its a god hotel, great location and one of the best Burger joint just on the other side of the street. And a really popular Japanese place ware people stand in line to get at table. But when you come in to the lobby you... More 

Helpful?
1 Thank Michael S
HotelNikkoDUS, General Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Michael, Thank you for your carefully elaborated, generally positive review and that you have taken the time to analyze both our services and hotel offers. Our Rhineland Style breakfast buffet offers a wide variety of breakfast choices, besides the big buffet we also offer the Express breakfast for € 9,90. Maybe this is an alternative? We would be pleased... More 

toon
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 4, 2016

Stayed here for the xmas markets and wasn't disappointed Nice clean rooms , good breakfasts , close to the rail station for links to airport and close to xmas festivities Loved the roof top pool although we were told on the last day we maybe shouldn't have used it ( for free)

Helpful?
Thank vick7
HotelNikkoDUS, General Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Guest, Thank you for bringing your personal experiences in our hotel to our attention. We will share your impressions with our team. We would be pleased if you choose to enjoy our hospitality and our friendly atmosphere during your next stay. Best regards Ken Dittrich General Director More 

New Delhi, India
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 27, 2016

The hotel is very close to the central Hauptbahnhof and is surrounded by Japanese restaurants. Both the KO and Rheinpromenade are not too far away (up to a 10 min cab ride). The room was compact to say the least and bathroom amenities were limited to dispensers - had to request housekeeping for non-harsh products which were surprisingly Molton Brown.... More 

Helpful?
Thank SaviDelhi
HotelNikkoDUS, General Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Guest, I would like to thank you for your recent stay in the HOTEL NIKKO DÜSSELDORF. Please accept my most sincere apology for any inconvenience you might have experienced during your stay. Please be assured that we immediately shared your comments with the responsible Department Heads, Mr.Schuetzler and Ms. Naranjo Garcia, who has taken the corrective actions together with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The hotel nikko dusseldorf is located within easy reach of the city center, the main train station and within a 15 minutes drive from Duesseldorf Airport. The parking garage adjacent to the hotel consists of 550 spaces. The hotel has a capacity of 386 guest rooms and suites furnished in comfortable and modern style. Non smoking rooms are available and also specially equipped rooms for disabled guests. In 2008 and 2009 the hotel nikko was expanded by a new hotel wing with 85 elegant designed executive rooms and suites. Guests, who book this category, will enjoy special service benefits as well: The nikko spa club is included in the hotel price and modern coffee machines will guarantee a perfect start of the day. The fully equipped nikko spa club on the 11th floor of the first class hotel nikko dusseldorf helps you to recover while you enjoy the view over Dusseldorf from our penthouse pool on the 11th floor. With products of SOTHYS Paris, the nikko spa team provide a huge choice of body massages, therapies and facials. SOTHYS - Symbolic for a cherish, radiant goodliness. The culinary offer is as multicultural as the guests. Japanese cuisine with a fish corner, sushi bar and unique teppanyaki grills in the Benkay restaurant. International and Japanese breakfasts in Traveller's restaurant. Cakes, light snacks and salads or a diverse gourmet cuisine in the Torii Bar & Bistro. Enjoy first-class cocktails and more than 60 wines from around the world. Furthermore the hotel offers 2.000 Square meters of convention space with the most modern technical equipment, an experienced conference team and various room options. 12 Conference rooms provide everything you need for a successful event ... more   less 

Additional Information about Hotel Nikko Dusseldorf

Address: Immermannstrasse 41, 40210 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $89 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Nikko Dusseldorf 5*
Number of rooms: 386
Reservation Options:
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Also Known As:
Nikko Hotel düsseldorf
Dusseldorf Nikko Hotel
Nikko Dusseldorf
Hotel Style:
#14 Spa Hotel in Dusseldorf
#30 Luxury Hotel in Dusseldorf
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