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Mercure Duesseldorf Hafen

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649 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Menston, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was lucky enough to stay here during an all too brief city break to this wonderful city. The room was very nice, clean, the view wasn't great due to a large concrete beam that cut across the window, but this wasn't a big issue. The breakfast was lovely, a good selection of hot and cold food. Staff - everyone... More 

Thank SfromL1974
Katja W, Junior Sales Manager at Mercure Duesseldorf Hafen, responded to this review

Dear guest, thank you very much that you have taken the time to rate the Mercure Hotel Düsseldorf Hafen here on Tripadvisor. We are very happy that you felt fine in our Hotel and that you have enjoyed your stay. Thank you very much for your praise regarding the room facilities and our breakfast. I am really happy to pass... More 

Culemborg, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Dear reader, What a fine hotel is this. We were there beginning of august 2016. For a dusseldorf city trip. Earlie check inn was no problem. We did not have to pay for it. City is about 25 min walking. Room is fine. Beds are great. Breakfast is one of the best I ever had. Super hotel.

Thank Martijn V
Katja W, Junior Sales Manager at Mercure Duesseldorf Hafen, responded to this review

Dear Guest, it was a pleasure to have you staying with us and I would like to thank you for your review. I am delighted you found everything to your liking and very much hope to welcome you back to the Mercure Hotel Düsseldorf Hafen in the near future. Thank you for choosing our hotel. With kind regards Mercure Hotel... More 

Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had a lovely room (suite). The service in the bar was great, they were always on the ball when your glass was empty. The room was so clean, and all required toiletries were there (including a toothbrush and toothpaste). Breakfast was fresh and very nice. Service was always with a smile. It is very rare I leave a hotel... More 

Thank Smartie2012
Katja W, Junior Sales Manager at Mercure Duesseldorf Hafen, responded to this review

Dear Guest, I am thrilled to read of what a great time you had staying with us recently and I would like to take the opportunity to say a big thank you for your review. Making every guest’s stay perfect is our ultimate aim and to receive these kind of reviews and feedback mean a lot to us. We hope... More 

Soest, The Netherlands
Level Contributor
447 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed July 15, 2016

The hotel is just 10-15 minutes away from the main city centre. I had a room in the other building opposite the parking. Great room, spacious and equipped with everything you need (coffee machine and fridge). About 5 minutes walking away from restaurants and other shops. Parking costs EUR15. WiFi is free. Breakfast is buffet style. Hot and Cold food... More 

Thank PoggiBonsi2012
New York City, New York
1 review
5 of 5 stars Reviewed July 11, 2016

nice hotel, room was efficient for our stay, few feet away there was a train station , breakfast was awesome!!!!i did not try the restaurant .i did have room service which was good. well there are few restaurants around the hotel. our room which was on the first floor situated near the front of the hotel, there is a tram... More 

Thank GibiV15
London, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 4, 2016

Nice hotel within 1 minutes walk of the train station. Pleasant walk to the city centre with nice bars and restaurants en route, particularly in the same street as the hotel. The room was clean and comfortable. Kettle, with tea and coffee provided. Safe included. Free WiFi. Good value for money. Helpful and pleasant staff when assisting us with using... More 

Thank Derica7479
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

Very high standards to customers, cleanliness and nothing too much trouble. The coffee machine wasn't working so called reception and they was at the door within 10 minutes with a new one. Definitely would stay here again. Metro line runs right outside hotel direct to train station.

1 Thank tiggersmummy
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 15, 2016 via mobile

We visited for a short break and Xmas markets in both Düsseldorf and Köln. This hotel is a good 20 minute tram into the city centre - not walkable. It's in okay condition (could do with a bit of a spruce) and the staff are friendly. It's views are of a motorway and a business park.

Thank Darius T
Coconut Creek, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 9, 2016

Staff are friendly, position is close to everything, quite and very clean facilities, rooms look new. Food in restaurant is very good and with an outdoor beer garden the beers go down very well. Definetly stay here again.

2 Thank ssiganto2015
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 3, 2016

I was booked into this hotel only because there was a conference on and I had to visit a client in Germany on short notice. The overall impression is not fantastic given the room prices. Everything looks a bit old and tired. The room I was in was small but tidy, nothing much to say about it beyond that. The... More 

Thank Adrian T
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188 photos of this hotel

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Dining (4)
Room/Suite (34)
Bathroom (16)
View from Room (1)
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Management photos: Courtesy of the property manager

All Management Photos (56)
Hotel & Grounds (8)
Business Center/Function Rooms (5)
Room/Suite (16)
Dining (7)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Brasserie La Vie
Brasserie La Vie
Cuisines: French, International
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Mercure Hotel Dusseldorf Hafen, situated in Bilk, near the media harbor and government district, offers 160 air-conditioned and modern equipped rooms. All rooms have free Wi-Fi access and offering comfortable bedding, Flat screen with over 60 channels and a fridge. The hotel offers parking garage as well as sauna and fitness room. The Mercure hotel has easy access to nearby motorways alike to public transport due to the nearby tram stop "Voelklinger Strasse". ... more   less 

Additional Information about Mercure Duesseldorf Hafen

Address: Volmerswerther Str. 35, 40221 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $67 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Duesseldorf Hafen 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Mercure Duesseldorf Hafen Hotel
Mercure Hotel Duesseldorf Hafen
Mercure Hotel düsseldorf
Hotel Style:
#12 Luxury Hotel in Dusseldorf
#13 Romantic Hotel in Dusseldorf
#18 Business Hotel in Dusseldorf
#25 Family Hotel in Dusseldorf
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