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Sheraton Dusseldorf Airport Hotel

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Sheraton Dusseldorf Airport Hotel
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764 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Chicagoland
Level Contributor
238 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have status with SPG, but was denied a Club access room even after I offered to pay the upcharge. I was also given poor information regarding parking. Overall the rooms and facility are clean. Suspect they also sound proof the hotel because you cannot hear any airport traffic whatsoever. Staff seemed a bit hostile on this stay - quite... More 

Helpful?
1 Thank andyman1970
Virginia
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Staying one night and wanted the concienience of a hotel onsite of airport. Walked out of baggage claim and crossed 2 short crosswalks and was at hotel. The hotel is on 5th floor over parking structure. Beautiful lobby, with computer station and bar. Off lobby is center atrium with seating, separate smoking area. Dining room( did not use) and club... More 

Helpful?
1 Thank Debbie R
Singapore
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had to spend about 7 hours before we took our next connecting flight; we chose this for our convenience. To our surprise, it was an amazing choice. The reception was beautiful with courteous staff who allowed us to check in at least 2 hours earlier to our requested time. The room was spacious with Super comfy beds to rest... More 

Helpful?
Thank Sandeep k
North Chicago, Illinois
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We were traveling through and spent the night here. Front desk staff were helpful and personable. Rooms were clean and comfortably appointed. The hotel is up one floor from the departure area and so rooms face out on a roof top grass laden deck. A few Mallard ducks were strutting about outside out large window, which happily opened for fresh... More 

Helpful?
Thank bonvoyage30
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear bonvoyage30, thank you very much for the detailed and positive review given. We are absolutely happy that you felt comfortable staying with us and especially the fact that you mentioned the helpful and personable service of our front office stuff is highly appreciated! We would be glad to welcome you back at the Sheraton Duesseldorf Airport Hotel, next time... More 

Zagreb, Croatia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Close to the airport (actually at the airport, 2 minutes walk to the terminal.) It is not bad hotel, but from the name it carries one would expect much more. Just a symbolic offering of fruits for breakfast, no fresh bread. Coffee is good though. Food in the restaurant is acceptable, but quite narrow choice . Carpets in some corridors... More 

Helpful?
Thank CRO_family
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear CRO_family, I would like to thank you a lot for taking your time and writing down the impressions you get during your stay at our hotel. It is highly regrettable that we could not meet your expectations. The main point of criticism is about charging for internet use. In our Link@SheratonLounge we do offer our guest free internet. It... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 22, 2016 via mobile

I spend a lot of nights in hotels. This is a tired airport hotel right next to the terminal. Convenient, yes....but that's all. No hot water for a shower in the morning is unacceptable. It wasn't even lukewarm ! As a minor point, they only allowed one free wifi connection....so beware if you wish to use a laptop AND a... More 

Helpful?
1 Thank Cchapmanchina
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Cchapmanchina, first of all I would like to thank you for your open words and your constructive criticism. For the inconvenience you had during your stay I really would like to apologize. You are absolutely right that having a cold shower is unacceptable. I am sorry that you are not satisfied with your stay, even more we would be... More 

Prague, Czech Republic
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 22, 2016 via mobile

Stayed here for 2 nights during my last business trip to Düsseldorf. The hotel is a stone's throw from the terminals and it was not noisy. My room was clean and a perfect size. The breakfast was average but their asparagus dinner menu was awesome. Staff were friendly and the service was good.

Helpful?
Thank Mandy T
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Mandy T, wow, thank you so much for your kind words and we are absolutely satisfied that you felt so comfortable staying with us! Your praise regarding the asparagus menu I directly forwarded to our kitchen crew. It would be our pleasure to welcome you back at the Sheraton Duesseldorf Airport Hotel! Warm regards Julia S. P.A. to General... More 

nyc
Level Contributor
107 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed June 14, 2016 via mobile

Only place close to the airport worth using for day rates. 86 euros for 7am-12pm. I think that's perfectly reasonable. Wifi isn't free but he gave me a free voucher. Food is usual Sheraton prices but the terminal and station are just a few minutes walking distance away. Lesser evil of the hotels that are within walking distance of the... More 

Helpful?
Thank ladyfitch
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear ladyfitch, We are very pleased that we could make your short stay as pleasant as possible through direct airport location and you felt comfortable staying with us. Maybe when travelling brings you back to Duesseldorf one day, we would be very pleased to be the hotel of your choice again. Warm regards Julia S. P.A. to General Manager More 

athens
Level Contributor
97 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 8, 2016

Stayed there over Drupa. As expected due to Drupa the prices outrageous but same situation allover Dusseldorf. Hotel is walking distance from airport. The Room is decent for a 4 star hotel and so is the breakfast. A few issues with housekeeping such as the fact that they threw away my toiletry bag (though the manager asked me if I... More 

Helpful?
Thank Skag181
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Skag181, thank you very much for staying with us in June and for taking your time to give us a good rating on tripadvisor. DRUPA is one of the biggest faires and only taking place every 4 years (next time will be 2020), so Duesseldorf is absolutely busy. However, this does not excuse throwing away your toiletry bag and... More 

Rome, Italy
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 7, 2016 via mobile

Outrageous prices for very little value: old rooms, crazy internet prices, very old look and feel. Arriving here from a long trip just makes you feel sad. Only make sense if you are stuck at the airport since is basically inside the airport or travelling on tight business schedule. Do not stay for more than one night.

Helpful?
Thank glispietati
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear glispietati, thank you very much for your open words and your detailed view of our hotel. It is a pitty that we could not meet your expectations, especially because we renovated and refurbished a lot since the last 3 years. At our link@SheratonLounge -which is located directly next to the front office and our bar "on chocks"- we offer... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 

Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $69 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton
Hotel Style:
#1 Green Hotel in Dusseldorf
#20 Luxury Hotel in Dusseldorf
#30 Romantic Hotel in Dusseldorf
#34 Business Hotel in Dusseldorf
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