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Sheraton Dusseldorf Airport Hotel

Expedia.com$151*
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GreenLeadersGold level
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Sheraton Dusseldorf Airport Hotel
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904 Reviews from our TripAdvisor Community

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Leeds, United Kingdom
Reviewed yesterday NEW

This is an excellent hotel for for a layover or trade show visit. The hotel is easily accessible from the airport, just walk across the road from a terminal. The rooms are a decent size and a good standard, the bathroom toiletries offer everything for even the most unprepared travellers. Bed was very comfy. Hair dryer, good make up mirror,...

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Helpful?
Thank OlgaM924
Zoetermeer, The Netherlands
Reviewed 1 week ago

Me and my wife are a big fan of all the Hotels of the SPG chain, we got even married in one of them, but my last experience with the Sheraton in Düsseldorf airport is something I never encounter in my life. It started with the first night, we booked a room for us and there was a blood stain...

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Helpful?
1Thank vanNieuwenhoven
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Mr. van Nieuwenhoven, We are very happy about your brand loyalty, your shown confidence and last but not least your open words. It is a great honor to read that you had chosen one of our hotels for your very special wedding day. Even more I am disappointed that we unfortunately could not meet your expectations at all. I...

Vienna, Austria
Reviewed 2 weeks ago

I liked this hotel although it’s quite basic. The location is good for a traveler, just opposite the airport building. Staff is very friendly and pro-active. SPG recognition is good as well (upgrade to a better room and access to the lounge). Rooms are of average size, but have everything you need and are silence-proof. All in all, it’s a...

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Helpful?
Thank Konstantin72
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Konstantin72, thank you for staying at the Sheraton Düsseldorf Airport Hotel and for taking the time to evaluate our hotel on tripadvisor. We are more than delighted about you giving us such a good rating! 5 of 5 stars, there is nothing more we could expect. Especially your kind words about our attentive staff makes us very proud and...

Victoria, Seychelles
Reviewed 3 weeks ago

I was spending a day in Dusseldorf with my family and we decided to pay for Day use of Sheraton Airport Hotel. The staff were very friendly and the hotel looked very nice. I personally found it a bit expensive (Eur 86) but the rooms were very neat/tidy and well equipped. We had a lot of luggage and was a...

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Helpful?
Thank AnaelBodwell
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear AnaelBodwell, thank you so much for your open words and for sharing your impressions on tripadvisor. We are always very thankful for our guests feedback, because this the best opportunity for us to improve our service constantly. First of all I am really happy that the friendliness of our employees has left a lasting impression. We are always trying...

Southampton, England, United Kingdom
Reviewed 3 weeks ago via mobile

Just what you would expect from an airport hotel. Very convenient and clean with all the facilities you would expect. Very friendly staff. I nice open layout but not easy to find the room numbers. Air conditioning was not very efficient.

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Helpful?
Thank Stuart M
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Stuart M, we are delighted that you decided to stay at the Sheraton Düsseldorf Airport Hotel. We would like to thank you for your open words and also for sharing your impressions on tripadvisor. Please do not hesitate to contact reception, if you need any assistance or something is not working properly in you room. We will do our...

Reviewed April 22, 2017 via mobile

Spent one night at the hotel. Very comfortable bed, space in the room, good restaurant and very welcoming staff. Only minus was room service. I tried twice to call and no answer despite many signals. I decided then to go to the restaurant to eat instead, which was a good experience though. The breakfast was good, especially juices and ham,...

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Helpful?
Thank Samuel R
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Samuel R, thank you so much for sharing your impressions of your stay at the Sheraton Düsseldorf Airport Hotel. We are highly pleased that you felt so comfortable staying with us. Even more I would like to thank you for your open words regarding room service. Please be assured that we will take care of this matter. I already...

Reviewed April 15, 2017 via mobile

I stayed at this hotel in November, 2016. It's right in front of DUS airport, and it's extremely convenient for business travel. The room is clean, modern, and comfortable. And the club lounge service is sufficient, albeit it's small. My room was cold and I had difficulty of sleeping in the first night, until I found the heating control right...

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Helpful?
Thank K T
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear KT, thank you for your review on tripadvisor, especially your stay is already 5 month ago! It was a pleasure to have you as our guest and I am delighted that you felt so comfortable staying with us. Next time please do not hesitate to contact Front Office directly, if you need any assistance, so you will have a...

High Point, North Carolina
Reviewed April 9, 2017 via mobile

Super easy walk across street from airport, this was Perfect for my layover. I think I may stay here more when in the area though due to the quality of hotel and service. Bar was great and super comfortable room with a nice size shower.

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Helpful?
Thank MJarman
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear MJArman, top, what a great review! Thank you very much for giving us 5 of 5 points and for sharing your impressions of your stay on tripadvisor. We are delighted that you felt so comfortable and well cared for during your stay. You are always more than welcome at the Sheraton Duesseldorf Airport Hotel and we are looking forward...

Maastricht, The Netherlands
Reviewed April 9, 2017 via mobile

We needed an urgent meeting with a number of stake holders. We picked the Sheraton as a venue. Everybody drove or flew in. The hotel is easy to find and the business area fit for purpose. Price is also ok.

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Helpful?
Thank Friembi0203
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Friembi0203, thank you so much for your review on tripadvisor. We are delighted to get your feedback, since we rarely receive comments from our business guests having a meeting in our hotel. The Sheraton Duesseldorf Airport Hotel is actually predestined for meetings with international guests, as the arrival is easy for all participants. You really can just fly in,...

Los Angeles
Reviewed April 4, 2017

Honestly I was a bit disappointed when I walked into the hotel especially the lobby looked so dated and lack of energy. I expected better especially after my previous stay with their Frankfurt airport hotel. The check-in agent was friendly and helpful, but my request for an outside view was not honored. I guess you have to pay extra for...

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Helpful?
Thank Adrian L
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Adrian L, thank you very much for your honest feedback of your stay at the Sheraton Duesseldorf Airport Hotel. We are currently renovating our guest rooms and also renovation work for the lobby / bar are planned for the future, so that our whole hotel will shine in new design. I am delighted that you felt comfortable during your...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 

Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $113 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton
Hotel Style:
#1 Green Hotel in Dusseldorf
#28 Luxury Hotel in Dusseldorf
#30 Romantic Hotel in Dusseldorf
#34 Business Hotel in Dusseldorf
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Dusseldorf Airport Hotel staff and other travelers.
3 questions
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Questions? Get answers from Sheraton Dusseldorf Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bloodstain on the bed”
vanNieuwenhoven, 1 week ago | Read review
“Day use of the hotel is a bit expensive”
AnaelBodwell, 3 weeks ago | Read review
“Garden view if needs quiet room”
  • No universal power plugs but many USB ports
  • Typical German shower/tub design, but the tall step was bad for seniors
  • Bedside USB ports - good design
adrianl277, Apr 4, 2017 | Read review
“Would recommend the breakfast package”
TWBuddy, Mar 24, 2017 | Read review
“I love my room 142”
travel177, Mar 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$151* /night
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AMOMA$319
Orbitz.com$151
Booking.com$152
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Prices are for 1 room, 2 adults
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