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Sheraton Dusseldorf Airport Hotel

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Sheraton Dusseldorf Airport Hotel
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786 Reviews from our TripAdvisor Community

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Showing 477: English reviews
Colombo, Sri Lanka
Level Contributor
49 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Very close to Airport. Quick check in process. Rooms are comfortable with good amenities used. Staff's are friendly and helpful. Room service was fast and efficient. Easy access to catch the train if you need to go to city. I enjoyed the stay.

Helpful?
Thank kamaleesan
Chicago, Illinois
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed at this hotel as it is connected to the Düsseldorf Airport terminal and I like Sheraton properties. Check in agent friendly and gave me free wifi instead of €10 as it was late and I would barely be in the room more than 6 hours. However once in the room the wifi doesn't work. I tried everything and it... More 

Helpful?
Thank davechi68
Atlanta, Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed due to the great airport location - two minute walk to check-in - and excellent stays at the Frankfurt airport Sheraton. Unfortunately I was disappointed with quality of this property especially the Club Lounge and the Fitness facility - not up to normal Sheraton standards. Even though being a preferred SPG member I booked a Club Lounge room... More 

Helpful?
Thank clarkak
Tallwood
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Over night stay before flying out the Abu Dhabi. The checkin was very quick and the reception spoke very good English. The room was very clean and furniture was good but a little dated. The hotel is straight across for the departure level, about a two minute walk. The restaurant, Otto, has good food and great service.

Helpful?
Thank Ian139
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Ian139, it was a pleasure to have you as our guest and I am absolutely delighted that you felt comfortable staying with us. Your kind words concerning your positive check in experience, great service and good food will be directly forwarded to our employees. There is no better motivation than the appreciation of our guests! Warm regards Julia S.... More 

Paris, France
Level Contributor
183 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
3 of 5 stars Reviewed 1 week ago

As an SPG Gold member, I stayed in this hotel twice on my way to Egypt. It is conveniently located in the airport which means you are able to check-in quickly. Apart from location, I am sorry to report that this hotel has not much going for it. I was told that I was "upgraded" to an "executive room" upon... More 

Helpful?
1 Thank Trueparisian
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Trueparisian, thank you very much for taking your time and writing us a review on tripadvisor. I am extremely sorry that you have not felt comfortable staying with us and your stay did not meet your expectations. The booking options for our Starwood Preferred Guest does not do the hotel itself, but please be assured that SPG is one... More 

Θεσσαλονίκη, Ελλάδα
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It is the shortest and most convenient for someone stop overs for a flight connection next day. It is steps away from ARR/DEP at the airport as well from train to the city with only 15 minutes and 5.20 Euros round trip.

Helpful?
Thank GKontoleon
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear GKontoleon, we are delighted of having you as our guest in August this year. It is great to hear that you felt comfortable staying with us and that you could take advantage of our convenient location. It would be a pleasure to welcome you back one day! Warm regards Julia S. P.A. to General Manager More 

A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago via mobile

Watch out the breakfast location, because the free lounge breakfast is located at the same door of Restaurant. Ended up we paid extra EUR 25 per person, also the buffet has not much food left at 9:30am 😔. Also room internet condition down, they said only our room 🙄. This hotel location is very good, just walk to departure airport,... More 

Helpful?
Thank A TripAdvisor Member
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear guest, thank you very much for taking your time and writing down the impressions you got during staying with us. I am really sorry for the misunderstanding regarding the buffet breakfast. Our Club Lounge is located directly in front of our restaurant OTTO, but it has a separated entrance. I would like to apologize for these inconveniences and the... More 

Philadelphia, Pennsylvania
Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Checking in was a bit a of a challenge—the entry to the hotel via the garage elevator is not at all inviting...very dirty, broken elevator plate, etc. And when you get to check in the desk staff was a bit dull and overwhelmed. However, once I was in the room all was well. The room was clean and comfortable; the... More 

Helpful?
Thank CA108
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear CA108, we are delighted that you decided to stay in our Sheraton Duesseldorf Airport Hotel and for taking the time to write a review on tripadvisor. Our technicians are already informed about the broken elevator plate and they will take care of this immediately. Your kind words about the cleanliness in our room I directly shared with our housekeeping... More 

Barcelona, Spain
Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed 1 night at the Sheraton. I picked it because my business is airport based and the location is ideal. Also I stayed in another airport hotel in Düsseldorf and it was very unpersonal. Booking was quick and easy however the rate was very high over 230€ with no breakfast. Check in was fast but the receptionist told me... More 

Helpful?
Thank EmilieLondon
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear EmilieLondon, thank you so much for your open words and for taking your time to share the impressions of your stay with us on tripadvisor. Your opinion and experience is very important to us and helps us to improve our quality continuously. Our prices depend on booking and market situation. If it is a high season in Duesseldorf, maybe... More 

chicago
Level Contributor
93 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is well maintained and comfortable. The restaurant is in the the back, opposite the lobby. Rooms were spacious and clean and the air conditioner worked great! It's a very nice airport hotel. The way it is constructed you could walk out of your room onto a garden area (which had ducks when I checked in). No sheets on... More 

Helpful?
Thank bthaynes
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 

Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $105 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton
Hotel Style:
#1 Green Hotel in Dusseldorf
#23 Luxury Hotel in Dusseldorf
#30 Romantic Hotel in Dusseldorf
#34 Business Hotel in Dusseldorf
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