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BEST WESTERN Hotel Dusseldorf City

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BEST WESTERN Hotel Dusseldorf City
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101 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Level Contributor
184 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed July 21, 2016 via mobile

Its overpriced! The room are big but we seldom wifi signal. Its not a modern hotel, but is near to a Kayser bread store and the underground. The area is normal, but very near to the best parts in dusseldorf. The right price should be 70 euros!!!!

Helpful?
Thank Chowing64
BW_DdorfCity, Leiter Front Office at BEST WESTERN Hotel Dusseldorf City, responded to this review

Dear Sirs and Madames, thank you for your feedback. We always work on it to make our service even better. We hope you will be more satisfied during your next stay. Best regards, BEST WESTERN Hotel Düsseldorf City More 

Amsterdam, The Netherlands
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 12, 2016

Rooms were spacious, clean and comfortable. Staff were helpful and friendly. No air.co. but reception did lend us a fan. Breakfast on offer had a good choice . We were kept awake on the first night by outside noise, but with the fan we were able to sleep with the windows closed. High pressure shower. Mini bar and coffee/tea making... More 

Helpful?
Thank Binthardonnit
BW_DdorfCity, Leiter Front Office at BEST WESTERN Hotel Dusseldorf City, responded to this review

Dear Mr. Binthardonnit, thank you very much for your feedback. We are happy to hear that you had a great stay in our hotel and also in Düsseldorf. Hope to see you again. Kind regards, BEST WESTERN Hotel Düsseldorf City More 

Norwich, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 9, 2016 via mobile

This was a lower cost option than most of the hotels in central Düsseldorf. The main penalty for spending less was no air conditioning. The weather was hot and humid but the hotel was even hotter and more humid. Opening the windows lets in the busy traffic noise. Other aspects were quite budget too, especially the bathroom, and the overall... More 

Helpful?
Thank Paul H
BW_DdorfCity, Leiter Front Office at BEST WESTERN Hotel Dusseldorf City, responded to this review

Dear Mr. Paul, thank you for your feedback. All our hotel facilities are provided on our websites and booking platforms (no air-conditions). So you have the possibility to check it before your booking. During the Drupa-exhibition the prices in the whole city were higher than normal. Best regards, BEST WESTERN Hotel Düsseldorf City More 

Travelers are raving about these Dusseldorf hotels

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 3, 2016 via mobile

My husband and adult daughter and I stayed here for a night! We had flown in from Bangkok and we met our daughter at Düsseldorf airport! Easy to find and in a great spot! We had a corner room overlooking the streets and it was so lovely to get up early and stand at the window and watch the city... More 

Helpful?
Thank SW2027
BW_DdorfCity, Leiter Front Office at BEST WESTERN Hotel Dusseldorf City, responded to this review

Dear Guest, thank you very much for your feedback. We are happy to hear that you had a great time in our hotel and also in Düsseldorf. Hope to see you again. Best regards, BEST WESTERN Hotel Düsseldorf City More 

Crowborough, United Kingdom
Level Contributor
261 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed April 16, 2016

Hotel worked really well for us two rooms per unit so slept three in each comfortably. Staff friendly and location was good. Rooms clean and tidy. Perfect for a stay of a couple of nights - would return!

Helpful?
Thank furrycoat
BW_DdorfCity, Leiter Front Office at BEST WESTERN Hotel Dusseldorf City, responded to this review

Dear Guest, thank you very much for your feedback. We are happy to hear, that you had a great time in our hotel and also in Düsseldorf. We hope to see you again. Kind regards, BEST WESTERN Hotel Düsseldorf City More 

Purley, United Kingdom
Level Contributor
3 reviews
Reviewed April 14, 2016

Two rooms in one mini suite. All clean tidy and comfortable and the staff were friendly and polite. 10-15 minutes walk to the Old Town. We had three people per unit. Would stay here again. Dusseldorf is a great city!

Helpful?
Thank Martyn P
BW_DdorfCity, Leiter Front Office at BEST WESTERN Hotel Dusseldorf City, responded to this review

Dear Mr. Martyn, thank you very much for your feedback. We are happy that you had a great time in our hotel and also in Düsseldorf. Hope to see you again. Kind regards, BEST WESTERN Hotel Düsseldorf City More 

Bedford, United Kingdom
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 13, 2016

The reception service was very good with friendly staff with excellent English. The room was a bit dated but it was clean and everything worked. I was unfortunate to have been allocated a smoking room and the smell of cigarette smoke spoiled the room. Breakfast was very good with a hot and cold food selection from a buffet.

Helpful?
Thank Paul L
BW_DdorfCity, Leiter Front Office at BEST WESTERN Hotel Dusseldorf City, responded to this review

Dear Mr. Paul, thank you for your feedback. One of our floors are smoking and we try everytime to make our guests happy. Thank you for your compliment about the breakfast and hotel staff. We hope to see you again. Kind regards, BEST WESTERN Hotel Düsseldorf City More 

Brussels, Belgium
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2015

Room was too hot, even after closing the radiator. It felt like entering a sauna. The bed was really small. I felt like in a monastry. Forunately TV, minibar and utilities were OK Good breakfast. Personel is nice in general

Helpful?
Thank Nopion
London, United Kingdom
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 21, 2015 via mobile

Stayed for just one night in October and the room was clean and tidy. Check in staff spoke good English. Main reception and lift is a little dated but all ok for standard of the hotel and certainly for the price paid. Great value. The room though was slightly warm with no air conditioning so would assume pretty hot in... More 

Helpful?
Thank ReadieHoliday
Enschede, The Netherlands
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 23, 2015

We were at the BW City hotel for a weekend trip. Its location is ok: at walking distance from the Old Town and shopping centre, and fancy Koningsallee. Unfortunately we had to ask the reception multiple times to refill our bathroom accessories. This did not happen. Also the Sauna was not very good. The smell at the entrance it a... More 

Helpful?
Thank Leonos12
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff

Additional Information about BEST WESTERN Hotel Dusseldorf City

Address: Cantadorstr 4 / Ecke Am Wehrhahn, 40211 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf > Stadt-Mitte
Price Range: $69 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Dusseldorf City 4*
Number of rooms: 52
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Also Known As:
Best Western Dusseldorf
Best Western Majestic
düsseldorf Best Western
Hotel Style:
#57 Luxury Hotel in Dusseldorf
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Hotel Dusseldorf City staff and other travelers.
1 question
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Questions? Get answers from BEST WESTERN Hotel Dusseldorf City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Please chose the up-grades”
 of 5 bubbles Nopion, Nov 25, 2015 | Read review
“Try to have a room not at the main street.”
 of 5 bubbles Leonos12, Aug 23, 2015 | Read review
“Ask for a fan in summer, or bring your own.”
 of 5 bubbles MatthewS722, Jul 10, 2015 | Read review
“We stayed at 2nd and 3rd floor rooms away form elevators ( I always ask for these rooms at hotels to be sure)..rooms were sound proof and very quite at night.”
 of 5 bubbles Mesned, Aug 13, 2014 | Read review
“away from the street. If you need to open the windows, the noise is diabolical”
 of 5 bubbles juicyblue, Jun 7, 2012 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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