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Amazing customer service and everything made easy, we arrived at 9am and couldn't check in till 3pm, hotel held our bags for us and they also let us check in an hour or so early as our room was ready. Also kept our bags for...More
I stayed here for 1 night only on 1 January 18 and to be honest, 1 night was enough. There is so much wrong with this hotel that someone needs to take a good look at its operation. I booked an 'apartment' which is really...More
Response from Christoph S, Manager at NH DortmundResponded 2 weeks ago
first of all I like to say sorry for all the circumstances during your stay. It was also a shock for me to read all the issues and I guarantee that I will personally take care of it to solve all the issues...More
We loved the room. We only stayed for 2 nights, but the bed was amazing and the room very big. We will definetely go to an NH again.
We didn't take the breakfast because we wanted to enjoy the Christmas Market, but it looked and...More
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Response from Christoph S, Manager at NH DortmundResponded December 13, 2017
thank you so much for your stay with us in Dortmund and you kind review.
I am very happy, that you had a good stay with us and that you enjoyed the Christmas Market. I will forward your feedack direkty to my team....More
Very spacious room, USB charging points for small electronic devices. Air conditioned and very high powered shower. Very quiet with exception to the occasional horn from the taxi rank. No train or other traffic noise. Could of done with tea and coffee making facilities within...More
Next to city center this is a great option to all travelers, The hotel is very modern and all people in the reception very kind. Great option to all of those who are thinking in visiting DortmundMore
Thank Miguel R
Response from Christoph S, Manager at NH DortmundResponded December 6, 2017
thank you so much for your stay with us and your great review.
Wow, thank you for your feedback and especially your comment about my staff. There is nothing more important, personally for me, then the hospitallity service.
So thank you, for motivating...More