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Ibis Hotel Dortmund West

Sorbenweg 2 | 44149 Dortmund, 44149 Dortmund, North Rhine-Westphalia, Germany
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234 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Huddersfield, United Kingdom
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 12, 2016

Overnight stay having arrived in Dusseldorf. Warm welcome, efficient service. Room with a bath; unusual in my experience of Ibis Hotels. Kitchen closed but snacks available. Room clean and comfortable. Good breakfast to set us off on our journey. Suggestion? Need to have directions to get there: by junction of two motorways so could see it but took a little... More 

Review collected in partnership with this hotel

Helpful?
Thank Stella C
ibisdortmund, General Manager at Ibis Hotel Dortmund West, responded to this review

Dear guest, thank you very much for your stay and the time for sharing this great review with us. I am pleased that you had a good journey in Germany. You are absolutely right that we have bigger rooms with bath than usual as this hotel was built as a former Novotel. We appreciate your suggestion. Actually we are optimising... More 

Dundee, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 22, 2016

I regularly stay in Ibis and Mercure hotels across Europe. This is an above average Ibis hotel in a quiet location but close to, and convenient for, the Motorway. I had booked a double room but was given a twin - not a big problem - but not what I had requested. A fairly limited food menu but, as you... More 

Review collected in partnership with this hotel

Helpful?
Thank Derek S
ibisdortmund, Manager at Ibis Hotel Dortmund West, responded to this review

Dear guest, thank you for visting IBIS Dortmund West and sharing your experience with us. We have read your review with pleasure and thank you for your trust and loyalty. Next time we will have a deeper look onto your reservation, sorry for the mistake giving you a twin. Looking forward to welcoming you again and see you for a... More 

Barvaux-sur-ourthe
1 review
3 of 5 stars Reviewed May 9, 2016

Bed rooms without air co ??? no way ( mid may it was 25 ° in the room ) , very very poor bedding . For the rest correct food and welcome desk OK . Price relation normal .... Good location for westhallen show . Dog allowed thus OK for next time but please better beddings and set up an... More 

Review collected in partnership with this hotel

Helpful?
Thank 58gerards
ibisdortmund, Manager at Ibis Hotel Dortmund West, responded to this review

Dear guest, thank you very much for your visit and for taking the time to share your experiences with us. Of course we are pleased to read about your satisfaction but we regret as well that you have not found the expected quality. I understnad that with a temperature of 25° it is not comfortable to sleep especially in combination... More 

Klazienaveen
1 review
3 of 5 stars Reviewed December 1, 2015

We paid a lot but the rooms look cheap. The shower in the bath was terrible and the beds are very hard...Breakfast wasn't good when you think about the price for the stay..So i don't think we will book at Ibis again. For sports we travel mostly 6 weekends in the year..

Review collected in partnership with this hotel

Helpful?
Thank alexandrabD6979KJ
ibisdortmund, General Manager at Ibis Hotel Dortmund West, responded to this review

Dear guest, thank you very much for taking the time to give us a feedback. I regret that the look of our refurbished rooms as well as our new IBIS sweet beds have not met your expectations. One of our highest targets is your satisfaction. Therefore I have to apologise if you have not appreciated our various breakfast buffet. Best... More 

Marrakech, Morocco
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 25, 2015

A pure business hotel in the middle of nowhere. Unless you are working close by. Friendly helpful staff and in a nice surrounding. Food is nothing special,a little overpriced, but OK. Room is OK. Nice and warm. Good internet with OK video streaming .

Helpful?
Thank Bernard G
ibisdortmund, General Manager at Ibis Hotel Dortmund West, responded to this review

Dear guest, thank your for writing a review and giving us a fantastic feedback about our performance. It was a pleasure to be your host and I will forward your praise to our team to keep their course and motivation. Best regards, Your Hotel Manager More 

Fayence, France
2 reviews
5 of 5 stars Reviewed October 19, 2015

Nothing in particular to add; everything fine, smooth, pleasant - welcome of dogs etc! My pillow was soft.......... not one of these usually hard 'sausages'! Well located (Internat. Dog Exhibition Westfalenhalle)

Review collected in partnership with this hotel

Helpful?
Thank Anne-christine C
ibisdortmund, General Manager at Ibis Hotel Dortmund West, responded to this review

Dear guest, thank you very much for taking the time to give us a feedback about your stay. I am pleased to read that you felt comfortable and enjoyed your time in Dortmund. It was a pleasure to accommodate you and your dog in our hotel and we are motivated to keep up our quality. I look forward to welcome... More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 7, 2015 via mobile

My husband and I stayed for one night. Room was not as shown in the pictures at all. It was very outdated. Boiling hot as the air con did not work. I have stayed in a few ibis hotels on this trip and I have never experienced anythig like it. We have just checked out and I thought it was... More 

Helpful?
Thank fiza h
ibisdortmund, General Manager at Ibis Hotel Dortmund West, responded to this review

Dear Fiza, I appreciate that you have taken the time to write this review and give us a feedback about your experiences. First of all, I have to apologise for the issue at our front desk. From my point of view it is by nature that such complex cases can create misunderstandings between humans. But I can assure you that... More 

Travelers are raving about these Dortmund hotels

Mullingar
Level Contributor
82 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed September 10, 2015

It’s a typical Ibis, so ok if you expect little. They adhere to their standards which are satisfactory for the price you pay. Modest menu, no healthy options. Fair wi-fi. All in all, good for a stopover. However in that specific hotel I had a misfortune of dealing with a shift manager (?), who on that particular day was not... More 

Helpful?
Thank Slaw1
ibisdortmund, General Manager at Ibis Hotel Dortmund West, responded to this review

Dear guest, thank you for taking the time to write a review and giving us a feedback about your experiences in ibis Dortmund West. I am pleased to read that you were satisfied by our product. Nevertheless I regret that we have not met your wishes concerning healthy food. We will take this point into consideration on changing our menu... More 

Portsmouth, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 10, 2015

Typical, if slightly dated Ibis hotel. Convenient for motorway network if travelling through. Staff a bit miserable! Room clean and bed comfortable. Car park is free and plenty of room. Site is on the edge of an industrial area. Fast food restaurants and supermarket nearby.

Helpful?
Thank Hedge S
ibisdortmund, General Manager at Ibis Hotel Dortmund West, responded to this review

Dear guest, thank you for taking the time to write this positive review and give us an honest feedback about your stay. We are glad to read, that you have made good experiences and that you were satisfied by our product and comfort. If there were any missunderstandings with our employees I have to apologise. I look forward to welcome... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The 2 star Ibis Hotel Dortmund West is located at the Dortmund West interchange conveniently close to the A45 and A40 motorways and the B1 highway. The hotel is easy to reach by public transport and is 2 km from the Dortmund Technology Centre and 5 km from the exhibition centre. The hotel offers 99 rooms as well as a restaurant, a bar with terrace, 24 hour service, free outdoor parking and free high speed WiFi internet. ... more   less 

Additional Information about Ibis Hotel Dortmund West

Address: Sorbenweg 2 | 44149 Dortmund, 44149 Dortmund, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dortmund
Price Range: $54 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Hotel Dortmund West 3*
Number of rooms: 109
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Dortmund
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