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Mercure Hotel Dortmund Centrum

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Mercure Hotel Dortmund Centrum
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222 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Level Contributor
184 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

We stayed here for one night on a Saturday night in July. Whilst it is really conveniently located for visiting the city - a few minutes walk from local restaurants and shops, we were unfortunately, frequently woken by loud drunken groups outside but worse in the hotel corridors. The rooms were clean but rather average, won't be rushing back.

Helpful?
Thank Travelbloggeruk
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, We would like to thank you for your detailed and structured review. Our aim is to constantly develop existing services and different areas of the hotel in quality and modernity. With kind regards, Mercure Hotel Dortmund Centrum. More 

Victoria, Australia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 19, 2016

Really nice and clean Hotel. Enjoyed the nice Gym and Spa facility. smack bang in the middle of the city center. Could walk to every where. Breakfast was Typical German breakfast. Yum. Could not fault the Hotel.

Helpful?
Thank aus_traveller_mel
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you for your very positive review. It was great fun to read! Your opinion is important to us, so that we can continue to improve our quality standards successfully. See you again soon at the Mercure Hotel Dortmund Centrum. More 

Rochester, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 16, 2016

This is a nice hotel. Very close to the centre of Dortmund. Clean and comfortable rooms. Friendly staff. Good breakfast. On the downside; parking is difficult and expensive. €18, even for a good buffet breakfast is a bit steep.

Helpful?
Thank Andy C
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for your honest words. Your feedback is extremely important to us! Only then can we ensure a high quality and arrange our hotel's processes to best benefit our guests. We hope to welcome you back very soon. With warm regards, Mercure Hotel Dortmund Centrum. More 

Devon, United Kingdom
Level Contributor
88 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed June 1, 2016

The hotel is conveniently located, close to central Dortmund. I visited Dortmund with five friends, in order to watch BVB. The hotel staff were very friendly, and check-in was quite easy. Due to being a Le Club Accor platinum member, I received a welcome drink for one person on arrival, which could be used for a beer or soft drink.... More 

Helpful?
Thank Alex C
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for your predominantly positive feedback with detailed content. Our aim is to constantly develop existing services and different areas of the hotel in quality and modernity. We are very sorry that the window cleaners just walked into your room. This should not happen and we will make sure that this will not happen again. We would... More 

Stavanger, Norway
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 23, 2016

This was my first stay at this hotel. I found the hotel to be comfortable and convenient. It is close to the center and the concert house where I was attending a piano recital. The room was crisp and clean. The excellent ventilation made for good sleeping. Staff were friendly and efficient.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 972Ben
Mercure Hotel D, assistent to general manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you for bringing your personal experiences in our hotel to our attention. We will share your impressions with our team. Hope to welcome you back very soon. With best regards, Mercure Hotel Dortmund Centrum. More 

Reading, United Kingdom
Level Contributor
15 reviews
5 of 5 stars Reviewed May 23, 2016

This hotel is really economical, friendly and very well placed for Dortmund centre. The room (we had a privilege room) was superb, huge bed, sofa, tv and a bath, lovely! Staff lovely and friendly, bar was very good also. Great sound proofing so couldn't hear much for the German cup final! Free wifi also. One point I would say is... More 

Helpful?
Thank debrasoper
Mercure Hotel D, assistent to general manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you for your lovely feedback. We are very proud of your response to your stay in our hotel. Your opinion is important to us, so that we can continue to improve our quality standards successfully. We would be pleased if you choose to enjoy our hospitality and our friendly atmosphere during your next stay. Warm regards, Mercure... More 

Ireland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 11, 2016

We were a party of four due to travel to Dortmund for a concert as part of a double birthday treat. Unfortunately one of our party was diagnosed with a serious illness before we traveled and had to cancel due to an urgent operation and follow on treatment. Although we had booked on a 'pre-pay with no cancellation - no... More 

Helpful?
Thank LG1450
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for your very positive review. Thank you for your very positive review. It was great fun to read! Our successful global hotel chain thrives on innovative feedback which is always inspiring us to break new ground. We hope to impress you again during your next stay in your Mercure Hotel Dortmund Centrum. More 

Level Contributor
97 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed April 5, 2016

I stay often in Mercure hotels, mostly 3 stars so I had high hopes for this 4 star Mercure. Unfortuntely, in this Mercure, I was let down. It is an old building, rooms are also old in need of updating and musty, sometimes stinking of cigarettes even though they are marked non smoking rooms. Toilet smells and takes a long... More 

Helpful?
Thank Hvhighexp
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guests, It is nice that you have taken the time to give this feedback. We have discussed your suggestions within our team and have already found solutions to some of your points. We would be pleased if you would give us the opportunity to exceed your expectations on your next trip to Dortmund. Sincerely, Mercure Hotel Dortmund Centrum. More 

Bradford, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 1, 2016

We stayed at this hotel in readiness for the football. Be careful though as there are 2 Mercure hotels; we went to the wrong one first! However ours was a 5 minute walk from the first one we arrived at. The hotel is situated about 5 minutes walk from the main centre, where you can enjoy those great British delights... More 

Helpful?
Thank tony d
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Dortmund Centrum. Nice to hear that you have enjoyed your stay and the City of Dortmund. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to... More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This 4-star hotel in Dortmund features modern rooms and free spa facilities. It is located on Friedensplatz in the city centre, 200 metres from Stadtgarten Underground Station. The air-conditioned rooms of the Mercure Dortmund Centrum hotel include a flat-screen cable TV and a safe. Free WiFi access is also available. Guests can make free use of the sauna and small fitness studio at the Mercure Dortmund Centrum. The Mercure Dortmund Centrum provides rich breakfast buffets in the mornings. International and regional dishes are served in the Bonvivant restaurant with conservatory and summer terrace. The Mercure Dortmund Centrum's Fortune bar offers a range of cocktails, local beers and small snacks. ... more   less 

Additional Information about Mercure Hotel Dortmund Centrum

Address: Olpe 2, 44135 Dortmund, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Dortmund)
Location: Germany > North Rhine-Westphalia > Dortmund
Price Range: $82 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Dortmund Centrum 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Dortmund Park Inn
Hotel Style:
#7 Luxury Hotel in Dortmund
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