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Dorint Hotel am Heumarkt Koln

Pipinstr. 1, 50667 Cologne, North Rhine-Westphalia Germany
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Traveler (403)
Room & Suite (184)
Dining (33)

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About

#46 of 264 hotels in Cologne
Location
4.6
Cleanliness
4.3
Service
4.1
Value
3.9

Everyone needs a place to lay their weary head. For travelers visiting Cologne, Dorint Hotel am Heumarkt Koln is an excellent choice for rest and rejuvenation. Well-known for its trendy environment and proximity to great restaurants and attractions, Dorint Hotel am Heumarkt Koln makes it easy to enjoy the best of Cologne.

The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Dorint Hotel am Heumarkt Koln features a 24 hour front desk, a concierge, and room service. In addition, as a valued Dorint Hotel am Heumarkt Koln guest, you can enjoy a pool and an on-site restaurant that are available on-site. Guests arriving by vehicle have access to paid private parking available on-site.

Given the close proximity of popular landmarks, such as Heumarkt (0.2 mi) and Praetorium (0.3 mi), guests of Dorint Hotel am Heumarkt Koln can easily experience some of Cologne's most well known attractions.

While in Cologne be sure to experience local crab favorites at Kintaro.

If you’re looking for things to do, you can check out Cologne Cathedral (0.4 mi), KölnTriangle (0.7 mi), or Museum Ludwig (0.4 mi), which are popular attractions amongst tourists, and they are all within walking distance.

Whether you’re traveling for business, pleasure or both, Dorint Hotel am Heumarkt Koln is sure to make your visit to Cologne one worth remembering.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Spa
Massage
Solarium
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, Dutch and 5 more

Location

Pipinstr. 1, 50667 Cologne, North Rhine-Westphalia Germany
Name/address in local language
Dorint Hotel am Heumarkt Koln
1,137Review20Q+A100Room tips
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Traveller 44 wrote a review Mar 2024
Paris, France40 contributions14 helpful votes
The room and bathroom were fine, good condition, quiet, and nice and spacious but I've marked this hotel down because there were 5 hand towels in the bathroom but NO bath towels or flannels, and the iron was permanently attached to the board via its cord which made setting it up and moving it very awkward. Plus, when I tried room service, I got a strange recorded message that wasn't for room service.
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandra Feldbusch-Weinsheimer, Sonstige at Dorint Hotel am Heumarkt Koln
Responded 4 weeks ago
Dear guest! Thank you for taking the time to give us your feedback. We are pleased to hear that you found the room, bathroom and surroundings quiet and spacious. We are sorry to hear that you had difficulty using our room service. We understand how inconvenient this may have been for you. At our hotel, we strive to provide a pleasant stay for all our guests and we are sorry that we were unable to do so in this instance. We hope that this experience will not deter you from staying with us in the future. Thank you again for taking the time to give us your feedback and we hope to welcome you back soon! Best regards Sandra Weinsheimer, Guest Relation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NickyF369 wrote a review Jan 2024
Manchester, United Kingdom1 contribution
Overall it was a nice hotel. The only issues were the breakfast was 99% continental breakfast, not much of an English breakfast was offered (only bacon, egg and mushrooms). Also, in other Cologne hotels I've stayed in, some English TV was offered, but there was nothing in this one.
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Review collected in partnership with Jet2holidays
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sandra Feldbusch-Weinsheimer, Sonstige at Dorint Hotel am Heumarkt Koln
Responded Jan 15, 2024
Dear Nicky, thank you very much for taking the time to review our house. We are very grateful for your detailed constructive criticism, because only with the help of our guests, we are able to work on possible technical or organizational deficiencies and human errors in our house and to improve them. We are sincerely sorry that your stay was not satisfactory. We promise you that we can do better. We would be very happy about a 2nd chance. We would be happy to talk to you in person. Your team at the Dorint Hotel am Heumarkt
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jazworldwide wrote a review Jan 2024
Antwerp, Belgium83 contributions72 helpful votes
Hotel is situated right in the heart of the city, shopping street and u-bahn at its doorstep. We had a great nights sleep: comfortable bed and pillows, quiet and dark room. Design quite outdated and carpet everywhere. For a hotel of this rating though, we expected more, hence the 3 star review. Car parking was extremely expensive, breakfast was rather disappointing, f.e. no lachs and poor quality of pancakes, limited foreign TV stations (not able to take BBC or Euronews for example), fridge was not working, health center available from nearby Holmes Place, but will cost you 16€ per person for a sauna. It's the small things that make the difference, therefore we prefer the Steigenberger over this hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Scollo, Gästeservice/Empfang at Dorint Hotel am Heumarkt Koln
Responded Jan 7, 2024
Dear Guest, thank you for your review. Only with the feedback from our guests, we are able to improve our services. We're very sorry that we could not meet your expectations, you have placed in us. We would like to apologize to you. We would be delighted if you would give us a second chance, so that we can show you that we can do better. Sincerely yours Marko Markovic General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike G wrote a review Jan 2024
Cardiff, United Kingdom109 contributions46 helpful votes
The hotel was satisfactory but the service of one individual was very poor. A thin, bald man, who wore glasses and works at the reception, was rather rude to my pregnant wife when she simply asked him whether he knew if there were any disruptions to train services that day. His response was "I am focusing on my job, that is not my job", or something along those lines with attitude, which made my wife feel small. We had already checked out of our room at this time and had been waiting in the reception area for the rain to subside. I believe the individual didn't think that we had been guests of the hotel and so treated us with disdain. My wife was made to feel embarrassed and upset by this individual and it was only due to her objections that I did not give him a piece of my mind. This is ridiculous behaviour from someone who works in hospitality.
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Date of stay: January 2024Trip type: Traveled with family
Room Tip: Breakfast is very expensive at €29 per person per day or €25 if you pay on check-in. There are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Scollo, Gästeservice/Empfang at Dorint Hotel am Heumarkt Koln
Responded Jan 2, 2024
Dear Guest Firstly, I would like to apologize for all the inconveniences which occurred during your stay with us. This is definitely not the standard we are used to and which we try to provide to our valued guest. I have worked myself many years at the front line, and the requests you describe are all considered customer service. Therefore, I am truly disappointed in my team and a deep investigation with consequences and impactful training will be conducted. I can fully understand your disappointment in this situation, but on the other hand I would like to thank you as well to bring this to my attention. As you mention that you are planning on returning to Cologne, I kindly ask you to give us a second chance to show you that we can do better. Please use my personal details to book another stay with us. I am very much looking forward to hearing from you. With warm regards from Cologne Sincerely yours
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mrs R wrote a review Dec 2023
3 contributions
What a great experience staying here. The staff were so friendly and accommodating, room was one of the most comfortable I’ve ever stayed in. Breakfast offered loads of choice, lovely fresh breads, fruits, eggs etc. The highlight for us was being able to go and chill out in Harry’s bar at the end of a tiring day walking around. The staff in there were great and that make a mean espresso martini!! Would definitely book to stay in this chain again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: So much more central that you think.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Scollo, Gästeservice/Empfang at Dorint Hotel am Heumarkt Koln
Responded Dec 24, 2023
Lieber Gast, vielen Dank für Ihre großartige Bewertung. Wenn es uns gelungen ist, Sie von uns zu überzeugen und zu begeistern, dann macht uns das sehr Stolz und motiviert uns gleichzeitig, dieses Niveau kontinuierlich zu gewährleisten. Ihr Lob gebe ich gerne an mein Team weiter. Besuchen Sie uns doch bald mal wieder! Viele herzliche Grüße aus dem Dorint Hotel am Heumarkt Köln Ihr Marko Markovic mit Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CazWalker72 wrote a review Dec 2023
Poole, United Kingdom26 contributions11 helpful votes
+1
Great location for the Christmas markets. Hotel was clean and staff were very friendly. Good sized room with basic amenities. However, our room was only serviced once in 5 days. There are tea and coffee making facilities but there was no milk, on asking at reception we were told milk was not provided unless we wanted to pay a 15 € room service charge! We had a problem with the wash basin in the room, so that the plug wouldn’t stay in. We had to ask 4 times before this was finally fixed. Breakfast was poor for a 4 star hotel with no fresh coffee, only a machine and a limited selection of continental and hot food. On our final day we had a raw boiled egg. Croissants were underbaked and fresh bread hard. The bar was extremely busy and it felt understaffed. All were very friendly and helpful though. Special thanks to Sasha on concierge who went out of his way to finally fix our sink. His customer service was second to none. We were expecting more from this hotel but have stayed in other local hotels who offered far more. This would not be my hotel of choice in the future.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: A very busy hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Scollo, Gästeservice/Empfang at Dorint Hotel am Heumarkt Koln
Responded Dec 20, 2023
Dear Guest, thank you for your review. Only with the feedback from our guests, we are able to improve our services. We're very sorry that we could not meet your expectations, you have placed in us. We would like to apologize to you. We would be delighted if you would give us a second chance, so that we can show you that we can do better. Sincerely yours Marko Markovic General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nathan Jones wrote a review Dec 2023
Barnsley, United Kingdom9 contributions9 helpful votes
My partner and I didn’t bother with breakfast or anything whilst here so I can’t comment on the food or staff etc. The room however was lovely, very spacious and it’s in a great location for the bigger Christmas markets. If you’re flying in, id highly recommend just getting the train to Köln HBF and then it’s around a 5-10 minute walk to the hotel. Very much recommend this hotel for your Christmas market stays.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: There is a supermarket next door and rooms do have a mini fridge if you wanted to bring your own...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Scollo, Gästeservice/Empfang at Dorint Hotel am Heumarkt Koln
Responded Dec 20, 2023
Dear Guest, thank you for your review. We look forward to welcoming you soon again! With best regards, Marko Markovic General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie S wrote a review Dec 2023
Stevenage, United Kingdom86 contributions60 helpful votes
Hotel is excellent for location. Room clean and tidy but not refills on tea the whole 3 days we were there. Staff not overly friendly , as twice the English breakfast tea had run empty at breakfast and when I asked a waitress for more she just said No !!!!! Gluten free options a bit poor just crackers bread and bag of cornflakes. And main cereals not labelled to have if not containing wheat so breakfast was cornflakes and gluten free bread and jam which was a shame as I expected to have more of a range as coeliacs becoming more common . Harry’s bar was nice if a bit dark but burger and chips were massive ( again nothing for me so I had to watch my husband eat and i had a bag of crisps in the room later . The Australian waiter in Harry’s was very friendly and efficient if not overworked. On the whole the hotel was pleasant and efficient for the markets which was our intention. Only point to make as previously stated on reviews taxi from airport was quoted as €30 . We paid €45 both times so be aware taxi is not cheap but better than getting off a plane onto a train/bus. On the whole hotel was good for price
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Think twice before getting taxi from airport
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Scollo, Gästeservice/Empfang at Dorint Hotel am Heumarkt Koln
Responded Dec 7, 2023
Dear Guest, thank you for your review. We look forward to welcoming you soon again! With best regards, Marko Markovic General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gorama wrote a review Dec 2023
Dumfries, United Kingdom511 contributions253 helpful votes
Stayed here for 3 nights over a weekend to visit the Christmas markets, hotel is in an excellent position to visit the 4 main Xmas markets and city centre shopping . Pleasant and friendly check in with everything explained clearly. Hotel feels very secure and we had no issues, our room was of good quality and clean. Breakfast had a good selection to get us started for the day. Asked for late check out which was very much obliged and no extra payment….thank you. Would stay here again as ticked all the boxes for location 😃
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Do Xmas markets midweek as weekend is absurdly busy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Scollo, Gästeservice/Empfang at Dorint Hotel am Heumarkt Koln
Responded Dec 7, 2023
Dear gorama, thank you for your review. We look forward to welcoming you soon again! With best regards, Marko Markovic General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AJ_wanderlist wrote a review Nov 2023
San Diego, California105 contributions83 helpful votes
This is a convenient hotel within walking distance to the Dom and surrounding shops and restaurants. Large lobby with bar and Bistro at one end. Prices were market for the area. Parking is under the hotel. Rooms are functional and comfortable. The bathroom in mine was a bit dated. Staff were efficient and courteous. Would recommend it.
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Date of stay: November 2023Trip type: Traveled on business
Room Tip: Ask for a room away from the street.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Scollo, Gästeservice/Empfang at Dorint Hotel am Heumarkt Koln
Responded Nov 19, 2023
Dear Guest, thank you for your review. We look forward to welcoming you soon again! With best regards, Marko Markovic Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$127 - $214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cologne intercontinental
LOCATION
GermanyNorth Rhine-WestphaliaCologneAltstadt-Nord
NUMBER OF ROOMS
262
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DORINT HOTEL AM HEUMARKT KOLN $130 ($̶2̶4̶6̶) - Updated 2024 Prices & Reviews - Cologne, Germany

Frequently Asked Questions about Dorint Hotel am Heumarkt Koln
Which popular attractions are close to Dorint Hotel am Heumarkt Koln?
Nearby attractions include Indizio - The Finest Art To Escape (0.1 miles), Shrine of the Three Kings (0.09 miles), and Wallraf-Richartz Museum (0.1 miles).
What are some of the property amenities at Dorint Hotel am Heumarkt Koln?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Dorint Hotel am Heumarkt Koln?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Dorint Hotel am Heumarkt Koln?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Dorint Hotel am Heumarkt Koln?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Dorint Hotel am Heumarkt Koln?
Conveniently located restaurants include Il Valentino, Beirut Restaurant, and Hänneschen und die Pfeffermühle.
Are there opportunities to exercise at Dorint Hotel am Heumarkt Koln?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Dorint Hotel am Heumarkt Koln located near the city center?
Yes, it is 0.3 miles away from the center of Cologne.
Are any cleaning services offered at Dorint Hotel am Heumarkt Koln?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Dorint Hotel am Heumarkt Koln?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Dorint Hotel am Heumarkt Koln offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.