hotel next to the Lanxess Arena, you need not to take the car, the superior room was great and very nice, the breakfast was fantastic, you drive into the underground car park and take the elevator to the hotel, very convenient, I can recommend this hotel.
Choosing the Radisson Blue Hotel Cologne was the right decision. The breakfast buffet was excellent and very well organized during this difficult pandemic phase. The standard room is fully enough to make you very feel good. I apprechiated a personal and very frienly conversation with the hotel manager Mr. Götzmann.
Inattentive servers. Starter was fine, but then my main course was forgotten. Waited over 45 minutes to receive a very average fish stew. Definitely not worth the wait. The parking charge was waived at the check out as a gesture of goodwill, but as I’m travelling at the company expense it doesn’t really appease my discontent. Really considering switching hotel chains now after also having a bad existence at the Radisson Budapest recently.
This is the 5th time I've stayed at the Raddison in Cologne and it's been getting progressively worse each time I stay Everytime I arrive there's a queue for check in and rude staff. This time around it's late and there's one free receptionist who is more interested in taking to his colleague whilst I'm told to wait to check in. Took a good few minutes to acknowledge me despite waiting, only for a group of guests to cut right in front of me and begin asking questions, knowing I was there waiting to check in. Had to wait 15 minutes. Annoying Booked a junior suite, ridiculously placed right next to the lifts so all I heard all night was the sound of the lift going up and down. The layout of the room is dreadful. Definitely not designed to be a hotel wiht the rooms cramped with totally odd designs and layouts. Complained about the noise, offered a lower category room, refused to give me any money to compensate the lower grade. "Balcony" in this room was an embarrassment, totally over grown and over looked the car park. Was offered a "free" breakfast (I'd hope so with a €300 room) yet they tried to charge me for it on check out which was embarrassing. Bar area is nice but staff rude and slow (every single time I've been, and tons of people complain about it every time I'm there). Restaurant closed during the day for no reason. If there wasn't a lack of places to go nearby for drinks I'd really it bother To top it off I left an expensive wash bag and aftershave etc in the room. Messaged on hotels dot com where I made the booking 4 times and no response. Could have taken the initiative and called or emailed me to say they have found it straight away. Beyond annoying and could have been sorted quickly without the language barrier of a phone call. Please do yourself a favour, the Hyatt 10 mins walk away is outstanding and a totally different world to the Raddison, more expensive but you get what you pay for. The end.…
BestHotel for Messe, close distance, super service, best bed among all chan hotels visited. From the ground floor (reception) through Eclipse bar and lounge to the room. I wish I have possiblity to stay at the chain Radisson Blu at every trade fair we participate around the globe
Hotel was good and great location for the Messe exhibition centre. Rooms and facilities in rooms are to a high standard. Would stay there again. Could have done with extra staff on the bar when it got busy.
A business trip for Gamescom. The hotel overpromises and under delivers. Other facilities were generally okay, but the F&B department has a major problem. Unprofessional staff, tasteless and low variety of food. I’m trying a different hotel next time
Really good Trip! thank you so much ! we had alot of fun and it was alot to do in Cologne ! we loved our trip ! thank you so much , and your hotel is so freaking nice ! the most beautiful hotel in Cologne Period ! thank you so much
Room for improvement: -Most staff basic attitude is cold -Several staff don’t understand German or English -Airco in the room did not work properly. Airco does not have the capacity to cool a hot bedroom (outside daytime temperature 25°C) to a comfortable sleeping temperature -Extra services and bar in the hotel are overpriced -Cleaning staff entered the room, while we were not past the ‘check-out’ deadline Pleasant: -Clean room and facilities -Good breakfast -Nice sport facility (tv does not work there) -Good temperature Swedish Sauna
I loved staying at Radisson Blue in Cologne, we attended a CSGO tournament in the LANXESS arena which was super close to the hotel, the Messe (trade fair) is even closer, and the Deutz/Messe train station is a 10min away walk. The hotel was super clean, everything looked brand new and it was very quiet! I appreciate the silence so much! :) some hotels are very noisy and that throws me off. Great experience overall!