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Radisson Blu Hotel, Cologne

Messe-Kreisel 3 Messe Kreisel 3, 50679 Cologne, North Rhine-Westphalia Germany
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Traveler (156)
Room & Suite (118)
Dining (35)

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About

#41 of 264 hotels in Cologne
Location
4.1
Cleanliness
4.1
Service
4.0
Value
3.7
GreenLeaders Gold level
Book the Radisson Blu Hotel, Cologne, placed in the business district near Koelnmesse exhibition center, Lanxess Arena, and few minutes from the old town
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Spa
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, German
Hotel links
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Location

Messe-Kreisel 3 Messe Kreisel 3, 50679 Cologne, North Rhine-Westphalia Germany
Name/address in local language
Radisson Blu Hotel, Cologne
638Reviews14Q+A10Room tips
Traveler rating
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gardenfred wrote a review Mar 2024
Wellingborough, United Kingdom73 contributions9 helpful votes
A very modern hotel near to exhibition halls and not too far from old town. Large atrium serving as bar and reception gives it a nice feeling. Bedrooms have what you expect for this brand Photos of City around adding to local atmospher Good breakfast and limited but nice evening meal options One side us on busy road with fly over
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, Guest Services / Front Office at Radisson Blu Hotel, Cologne
Responded 4 weeks ago
Dear guest, Thank you for taking the time to write this review. We are very happy to hear that you enjoyed your stay here as much as you seemed to have enjoyed other Radisson hotels. We are looking forward to welcoming you soon again in Cologne or any other city and please let us know if there are any questions or requests in the meantime. Kind regards, Franziska from the Radisson Blu Team Cologne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abena727 wrote a review Feb 2024
Haddon Township, New Jersey2 contributions2 helpful votes
Dates stayed: dec 16 -18 2023 (booked it for the Christmas Market Experience) My husband and I booked our stay through raddison website as reward members ahead of time before getting to this hotel. Upon arrival the front desk Rep at that time told us that we had paid only 90% of our stay, maybe it’s a Raddison thing because as avid travelers in Europe and around the world coming from the USA never heard of that before. We got that sorted and went to our room. If check in is at 3pm as of 7:20 pm our arrival time our room was not ready,We went back to front desk to ask why our room is not ready since we booked our stay days prior to our arrival,The front desk rep LITERALLY threw our room key at my wife and stated “by the time we walk back to our room it will be ready so we can go now”. We were so livid that we asked to speak to the manager on duty, she apologized the best she could and tried to do a damage control. During such a busy season all other decent hotels were fully booked. This was the rudest and by far the worst customer service experience we have ever had as a travelers. Also be aware, this is also very far from central station.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Save yourself the stress, look somewhere else !!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, Guest Services / Front Office at Radisson Blu Hotel, Cologne
Responded Feb 19, 2024
Dear Guest, Thank you for sharing your experience with us. This feedback is enormously important for us to review our own processes and to be able to offer our guests an even better experience. I am very sorry to hear that your stay with us did not meet your expectations. I will be happy to address your points below. When booking a prepaid rate, we actually only charge 90% of the total price. This is not so much a Radisson thing as a German thing. By law, hotels are only allowed to charge 90% of the room rate in case of cancellation or no-show. For this reason, the remaining 10% is only paid on site. I am very sorry that you were allocated a dirty room. Of course, this should not be the case, but it has nothing to do with how far in advance you booked. I suspect that in your case it was a system error where the room was shown as ready when it was not. Nonetheless, we sincerely apologize for the inconvenience. I am also very sorry that you did not feel taken seriously by our colleagues at reception. I will of course investigate with my team how this misunderstanding could have occurred in the handling of your problem. However, I would like to assure you that your satisfaction is the top priority for all our colleagues. Despite everything, I hope to see you again soon and I am sure that we will be able to convince you of our quality again. With best regards Franziska from the Radisson Blu Team Cologne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jan S wrote a review Jan 2024
25 contributions19 helpful votes
Great hotel to choose when on business trip attending one of the fairs in Cologne. Close to the airport. Spacious modern rooms, great breakfast, helpfull staff, pity that I was here just for one night only. Would be worth to stay longer. Would come again.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, Guest Services / Front Office at Radisson Blu Hotel, Cologne
Responded Feb 21, 2024
Dear guest, thank you for sharing your experience with us. We are very pleased to hear that you enjoyed your stay and we hope to welcome you back soon. Should you have any questions or requests in the meantime, please feel free to contact us at any time. Yours sincerely, Franziska from the Radisson Blu Team Cologne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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oonagi2000 wrote a review Jan 2024
12 contributions11 helpful votes
Easily the worst large chain hotel I’ve ever stayed in. There appears to be no functioning management, the staff are mean, angry, and very very u happy, and absolutely despise interacting with the guests, whuch is a problem when it seems nothing is actually working in the hotel, from check in to room service to breakfast it is a complete disaster. Do not stay here, it is a criminal setup designed to steal money, rather than a hotel
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, Guest Services / Front Office at Radisson Blu Hotel, Cologne
Responded Jan 21, 2024
Dear Guest, We are truly sorry to hear about your extremely disappointing experience during your stay with us. I can assure you that your satisfaction is all of our staff's number one priority. If there are any specific points that made you particularly unhappy and that help us understand your anger we'll be happy to talk about them. Nevertheless I very much hope to welcome you back here soon. If there are any questions or requests in the meantime please do not hesitate to contact us at any time. Kind regards Franziska Meßmer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jeroenJ4745YW wrote a review Jan 2024
1 contribution
We choose Koln for the Christmas markets, iceskating, shopping. We choose Radisson because of earlier experiences with the company. We want a happy family experience but we got a tired and bored staff. Wait to long for a check-in with three little kids after a 4 hour drive.
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, Guest Services / Front Office at Radisson Blu Hotel, Cologne
Responded Jan 2, 2024
Dear Guest, Thank you for sharing your experience, and we sincerely apologize for the inconveniences you encountered during your stay. It's disheartening to hear that the check-in process took longer than expected, especially with three little kids after a long drive. Your comfort and satisfaction are our top priorities, and we regret that we fell short on this occasion. We appreciate your loyalty to the Radisson brand and regret that your expectations were not met. Please be assured that we take your feedback seriously, and we will address this issue with our staff to ensure that similar situations do not occur in the future. We value your feedback, and if there is anything specific you would like us to address or if you have any additional comments, please feel free to share. We would love the opportunity to make amends and welcome you back for a more positive experience in the future. Warm regards, Franziska from the Radisson Blu Team Köln
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marc wrote a review Dec 2023
Sloten, The Netherlands4 contributions1 helpful vote
Very modern and clean hotel. Very nice beds. Friendly and helpfull staff. Easy to travel into city by tram. Easy to drive to hotel from motorway. Nice late checkout on Sundays at noon. Definitely a place to return to for future visits to Cologne.
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, Guest Services / Front Office at Radisson Blu Hotel, Cologne
Responded Dec 30, 2023
Dear Guest, Thank you for the great feedback. We are very happy to hear that you enjoyed your stay with us and hope to welcome you here again soon. If there are any questions or wishes in the meantime please do not hesitate to contact us at any time. Kind regards, Franziska from the Radisson Blu Team Cologne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ciaran Caulfield wrote a review Dec 2023
Athlone, Ireland2 contributions
Visited for the Christmas markets! Had an amazing time . Hotel is so so clean and spacious . Staff were very friendly , in particular , a girl named Yasmin working in the restaurant / bar area was so kind and friendly. She was extremely accommodating. Need more staff like Yasmin
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, Guest Services / Front Office at Radisson Blu Hotel, Cologne
Responded Dec 30, 2023
Dear Guest, Thank you for the great feedback. We are very happy to hear that you enjoyed your stay with us and hope to welcome you here again soon. If there are any questions or wishes in the meantime please do not hesitate to contact us at any time. Kind regards, Franziska from the Radisson Blu Team Cologne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Claire S wrote a review Oct 2023
Shrewsbury, United Kingdom16 contributions10 helpful votes
Stayed here for two nights with my friend for a city break for unity day. The hotel is about 20 minutes walk from the cathedral. The area seemed safe to walk. The hotel was lovely, the staff were incredibly helpful. The room was really clean and well presented. Beds were super comfortable. Loved the rainfall shower. Breakfasts were perfect. I have only good things to say about our stay and would definitely stay here again. The only thing that may put some people off is the location.
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Date of stay: October 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, Guest Services / Front Office at Radisson Blu Hotel, Cologne
Responded Oct 31, 2023
Dear Guest, Thank you for taking the time to rate us. We are very happy about the great feedback and your lovely words. We hope to welcome you again here soon and if there is anything we can do in the meantime please do not hesitate to contact us at any time. Kind regards Franziska from the Radisson Blu Team Cologne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Luc wrote a review Oct 2023
Zandhoven, Belgium1 contribution
I had a great service from the hotelmanager. I am staying with their colllegues in Duesseldorf, but he granted me the opportunity to park and save me with a lost ticket. Uniques in current times! Great location close to the trade fair and delicious breakfast!
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Date of stay: October 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, Guest Services / Front Office at Radisson Blu Hotel, Cologne
Responded Oct 31, 2023
Dear Guest, Thank you for taking the time to rate us. We are very happy about the great feedback for us and our collegues. We hope to welcome you again here soon and if there is anything we can do in the meantime please do not hesitate to contact us at any time. Kind regards Franziska from the Radisson Blu Team Cologne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Laurence451 wrote a review Oct 2023
Royal Tunbridge Wells, United Kingdom107 contributions35 helpful votes
+1
Check-in process was quick and easy, although it's self serve the staff were on-hand to support throughout the process. Rooms are spacious, modern and clean. Everything you would expect is available in the room. Lobby/Bar/Breakfast all very nice, outstanding selection of foods at breakfast. Coffee machine at breakfast is limited, for example no options for a Cappuccino, Flat White, Latte. Room service is available, 24/7 menu is very limited. Ended up going to Shell petrol station opposite for a decent sandwich. Staff at front desk and bar all very helpful and friendly.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Room service menu is accessed via scanning a QR code on the TV. No hard copy menu is available...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, Guest Services / Front Office at Radisson Blu Hotel, Cologne
Responded Nov 1, 2023
Dear Laurence451, Thank you for taking the time to share your feedback about your recent stay at Radisson Blu Hotel in Cologne. We are delighted to hear that you found our hotel to be clean and modern, and that your check-in experience was quick and easy. We greatly appreciate your kind words about our staff's support during the check-in process and the spacious, modern, and well-appointed rooms. It's wonderful to know that you enjoyed our lobby, bar, and breakfast offerings, with a wide selection of delicious foods. We value your feedback about the coffee machine options at breakfast and will certainly consider expanding the offerings to better cater to our guests' preferences. We apologize for any inconvenience you experienced with the limited 24/7 room service menu. Your comments will be taken into account as we continually strive to improve our services. It's heartening to hear that our front desk and bar staff were helpful and friendly. We will be sure to pass on your kind words to them. We hope to welcome you back to our hotel in the future and ensure you have an even more enjoyable stay. If you have any further suggestions or comments, please do not hesitate to contact us. Thank you once again for choosing Radisson Blu Hotel in Cologne for your stay. Best regards, Maximilian from Radisson Blu Hotel Cologne Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$134 - $251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu hotel, cologne hotel cologne, radisson cologne, cologne radisson
FORMERLY KNOWN AS
Radisson SAS
LOCATION
GermanyNorth Rhine-WestphaliaCologneDeutz
NUMBER OF ROOMS
393
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RADISSON BLU HOTEL, COLOGNE $143 ($̶1̶7̶8̶) - Updated 2024 Prices & Reviews - Germany

Frequently Asked Questions about Radisson Blu Hotel, Cologne
Which popular attractions are close to Radisson Blu Hotel, Cologne?
Nearby attractions include KölnTriangle (0.6 miles), Hohenzollern Bridge (0.7 miles), and Lanxess Arena (0.4 miles).
What are some of the property amenities at Radisson Blu Hotel, Cologne?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Radisson Blu Hotel, Cologne?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Hotel, Cologne?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Blu Hotel, Cologne?
Yes, parking is available to guests.
What are some restaurants close to Radisson Blu Hotel, Cologne?
Conveniently located restaurants include Lommerzheim, ST. LOUIS Café, and Mongo's Restaurant Koeln.
Are there opportunities to exercise at Radisson Blu Hotel, Cologne?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Radisson Blu Hotel, Cologne?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Radisson Blu Hotel, Cologne?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Radisson Blu Hotel, Cologne offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Radisson Blu Hotel, Cologne?
The staff speaks multiple languages, including English and German.