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Novotel Koeln City

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#36 of 278 Hotels in Cologne
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Novotel Koeln City
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1,083 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Antwerp, Belgium
Level Contributor
274 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at much better hotels in Koln in the same price range. Location : 20 - 25 min. On foot from centrum. Public transportation nearby. Not ideal... Parking : 17 euro Per night extra Rooms : small, little closet space Mini bar, safe, tv, small desk Bathroom extremely small, toilet in bathroom. Seemed more a bathroom for a one... More 

Helpful?
Thank Michel C
Antwerp, Belgium
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is quite good, approximately 10minutes walk to the center. Very friendly staff. We had connecting rooms on demand and everything was well arranged. Breakfast buffet is also really good. There is also a kids corner where they can play games.

Helpful?
Thank joriscar
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear joriscar, First and foremost, thank you very much for your stay with us here at the Novotel Cologne City. We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain, With kind regards, Ruediger Schild... More 

Surrey, UK
Level Contributor
75 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 1 week ago

Stopped here to break up the journey driving back from Austria to UK. Initial perceptions, easy to find, on the Rhine, secure, light underground parking and very welcome reception. Our room, though not very big for 4 of us was adequate for a night, clean and comfortable. We arrived around 6pm so headed straight out for dinner enjoying a stroll... More 

Helpful?
Thank Catsize
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Catsize, First and foremost, thank you very much for your stay with us here at the Novotel Cologne City. We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain, With kind regards, Ruediger Schild... More 

Galashiels, United Kingdom
Level Contributor
371 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Have stayed at this hotel before but not for a few years - still happy with it. It's well located, maybe 15 mins walk from Aldstadt, down by the river. Easily reachable from U-Bahn stop Severinstrasse. Staff are really nice on arrival - mostly excellent English speakers. We had adjoining rooms for our family and it was overall very quiet.... More 

Helpful?
Thank Hawklord_pxr5
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Hawklord_pxr5, First and foremost, thank you very much for your stay with us here at the Novotel Cologne City. We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain, With kind regards, Ruediger Schild... More 

Level Contributor
9 reviews
5 of 5 stars Reviewed 2 weeks ago

Do to a sudden change in our travel plans, my group had to find a hotel fast in Cologne. After a search on Hotels.com I stumbled upon this hotel and the price was a big surprise, so we booked it. We arrived after midnight and were greeted by a very friendly and helpful young man in the lobby. He told... More 

Helpful?
Thank Helga P
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Sonja, thank you very much for your feedback here. We are happy that you and your family had enjoid our hotel and service. We will share your comments with our team, too. Thanks again and we hope to welcome you again in a not to distance future. Matthias, Rooms Division Manager More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

However compact room and bathroom no complaints. Delicious breakfast but you need to be in good walking condition to walk to the citi center. About 1,4km. Near to the chocolate museum. Large underground parking at 17€/night. No BVN on the tv in the room. Pity for the belgian and dutch travelers because no netherlands channel.

Helpful?
Thank Imelda S
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Imelda S, First and foremost, thank you very much for your stay with us here at the Novotel Cologne City. We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain, With kind regards, Ruediger... More 

Chichester, United Kingdom
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights. The hotel is very modern and clean. The rooms are big and had a sofa. The bathroom was clean but dated. They are currently in progress of renovating the rooms so improvement is under way. We had air conditioning which was really helpful as it was very hot. Breakfast was not included but it... More 

Helpful?
Thank Liane K
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Liane K, First and foremost, thank you very much for your stay with us here at the Novotel Cologne City. We are so happy to hear that you enjoyed your stay with us and thank you for sharing your experience with the TripAdvisor community. We would like to welcome you back very soon and remain, With kind regards, Ruediger... More 

Dhahran, Saudi Arabia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The staff was incredibly grumpy and the rooms are very small. The lobby has been nicely renovated, which makes the rooms look absolutely shabby by comparison. It is also located off a busy street. The review might would have been more slightly favourable, but the rudeness of the staff to me and my family over on our last morning there... More 

Helpful?
Thank Happytraveller2629
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear Guest, Thank you very much for taking the time to review our hotel. We are very sorry that your stay in our hotel did not meet the level of expectation you had for a 4 star hotel and we would like to apologize for this. Whenever you should come back to Cologne in the near future please contact me... More 

Canterbury, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

After staying at the Mercure Nurenberg (on the way to Austria) which was excellent in all areas, the Novotel at Koeln was a disappointment. The corridors smelt bad, the room was barely adequate for a couple and older child, The dinner was poor, my wife could not eat the salmon (the hotel refunded this cost of this dish), the breakfast... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank btframpton
hotel4you, Manager at Novotel Koeln City, responded to this review

Dear btframpton, Thank you very much for taking the time to review our Novotel Cologne City. We are very sorry that your stay in our hotel did not meet the level of expectation you had and would like to apologize for this. Hoping that you accept our apologies we remain Yours sincerely, Rüdiger Schild General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Koln City is located right on the Rhine River, close to the Old Town, the famous cathedral und several museums. Modern design and comfort characterise our 221 spacious rooms and seven meeting rooms. Explore the trade fair city or take it easy in the courtyard of our restaurant. Total relaxation awaits you on the 5th floor of this 4 star hotel where you can enjoy our gym overlooking the Rhine or a quiet moment in our sauna. ... more   less 

Additional Information about Novotel Koeln City

Address: Bayenstr. 51, 50678 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne
Price Range: $88 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Koeln City 4*
Number of rooms: 222
Reservation Options:
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Also Known As:
Novotel Koeln City Hotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Cologne
Cologne Novotel
Hotel Style:
#6 Green Hotel in Cologne
#25 Luxury Hotel in Cologne
#28 Family Hotel in Cologne
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