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Centro Hotel Royal

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Centro Hotel Royal
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94 Reviews from our TripAdvisor Community

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Showing 44: English reviews
A TripAdvisor Member
2 of 5 stars Reviewed July 9, 2016 via mobile

We stayed here during our time in Cologne we certainly wouldn't recommend it to anyone the pictures we viewed on the website were misleading .The reception area was basically a desk in a small area the staff were doing the best they could under very drab conditions Our room was located at the front of the building and was really... More 

Helpful?
Thank A TripAdvisor Member
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team More 

Cairo, Egypt
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 12, 2016

Its a good hotel overall. Good location close to Media park and close to the metro stations. Breakfast was good, can be better though as the variety was limited. We stayed in a triple room which was very good and spacious The receptionists were all very helpful and the maintenance service was quick.

Helpful?
Thank Marian V
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Group Team More 

London, United Kingdom
Level Contributor
143 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
1 of 5 stars Reviewed March 26, 2016 via mobile

Delayed 1 night by a double fatal accident they charged me for the night AND breakfast even though I cancelled in due time. On top of that the hotel is damp, and smells so and is just filthy. Look at the pictures and you won't stay here. Not at any price!I do not believe the ratings that praise this place... More 

Helpful?
Thank PeterCinLondon
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team More 

Travelers are raving about these Cologne hotels

Red Bank, New Jersey
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 20, 2016

Hotel was fairly dated and run down. Front desk not helpful with tourist questions (Rhine day cruises, good local restaurants, etc..) Fortunately its in a nice neighborhood with great cafes around the corner. Train is a few blocks away with easy trip to airport! We were put in a 1st floor back room facing the courtyard. Room was very warm... More 

Helpful?
Thank Sjy434
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team More 

County Tipperary, Ireland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 17, 2016

Spent 3 nights at this hotel and it was perfect for somewhere to sleep at night. The buffet breakfast was as expected and did a good job at filling us up. We had a room with a private balcony which was a lovely surprise, the view of the Dom was excellent. The cathedral is about a 15 minute walk from... More 

Helpful?
Thank Evie182
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Group Team More 

Los Angeles, California
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 6, 2016 via mobile

My boyfriend and I stayed here for a week vacation after getting it for a good price online. Our room was on the 3rd floor and was a decent size, clean and with a clean ensuite. Unfortunately the room was right next to the elevator shaft so we heard it running up and down all night. We asked the front... More 

Helpful?
Thank Squnk
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Group Team More 

Leicester, United Kingdom
Level Contributor
118 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed December 19, 2015

Got this hotel at a bargain price on the Internet, reviews were good. Well it is as good as the reviews say. It's location is great, only a few minutes walk from the main Hbf station, the Dom and the town centre. We found that we didn't need to buy the transport tickets on a daily basis as everything is... More 

Helpful?
Thank Paul N
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Group Team More 

Bielefeld, Germany
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 20, 2015

I had a single room with a tiny bed but it was ok for me, if i needed a bigger bed I would have booked a double. The hotel is just a walking distance to the Koelner Dom, roughly about 10 minutes and there is a restaurant just next to it with good food. The buffet breakfast including bread, cereals,... More 

Helpful?
Thank Lilliestravel
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Group Team More 

Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 14, 2015

Stayed for a few night for the Anuga Trade Fair. The hotel interior needs some TLC as its potentials are so good. The service overall was good with well speaking staff in the lobby and so willing to assist on all matters. The breakfast was fine for a hotel, just as expected (apart from no bacon but I´m a big... More 

Helpful?
Thank Daði S
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Group Team More 

Calgary, Canada
Level Contributor
4 reviews
1 of 5 stars Reviewed October 5, 2015

Omg so dated and dirty. The drapes were so dirty and Mold on the shower curtain. The tub is slippery and very deep. The breakfast in the basement, dark and dingy. Stale bread the toaster doesn't do any thing.we booked for 3 days and left in two' even thought we paid for three no refund. The noise from the street... More 

Helpful?
Thank Moore102
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Centro Hotel Royal

Address: Hansaring 96, 50670 Cologne, North Rhine-Westphalia, Germany (Formerly Royal Hotel Am Hansaring)
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $68 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Centro Hotel Royal 3*
Number of rooms: 34
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