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Mercure Hotel Koeln West

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Mercure Hotel Koeln West
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547 Reviews from our TripAdvisor Community

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Showing 148: English reviews
middlesbrough
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel in July 2016. This was our second stay at this hotel having stayed the previous year and would say it had not changed still high standards. Staff really welcoming. The only disappointment for us was that they had stopped providing free parking to Le Club Members and the parking rates were a little steep. The room... More 

Helpful?
Thank tagmanMiddlesbrough
Bart V, General Manager at Mercure Hotel Koeln West, responded to this review

Dear tagmanMiddlesbrough, thank you very much for your great feedback. I will make sure to forward your warm words to my team. The parking fees adapt depending on the surrounding hotels. In comparison our parking lot is cheaper. I hope to welcome you back in our hotel anytime soon. Kindest regards, Bart Vaessen General Manager More 

Harwich, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was our last stop on a road trip around Europe and was conveniently placed just off of the Autobahn on the edge of Cologne. It's quite a way out of the city but this makes it cheaper but good value for what you get. Marsdorf tram stop is nearby and is the cheapest way into the city (takes... More 

Helpful?
1 Thank phammel2016
Bart V, General Manager at Mercure Hotel Koeln West, responded to this review

Dear phammel2016, Thank you for your positive review of your stay with us. It is always a pleasure to receive positive feedback! I am looking forward to your next stay with us. Kind regards from Cologne More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

Koln is a beautifull place to visit. This hotel is excellent with a lot of luxury. You get a lot of value for your money. Parking is next to the hotel and inexpensive. There is a tram station at 5 minutes by foot and in less then 20 minutes you are in the centre. I likes this hotel better than... More 

Helpful?
2 Thank lagid
Bart V, General Manager at Mercure Hotel Koeln West, responded to this review

Dear lagid, thank you very much for your fantastic review. I am very happy that you had a pleasant time here in cologne. I hope to welcome you back in our hotel anytime soon. Kindest regards, Bart Vaessen General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 25, 2016 via mobile

Visiting my brother who is studying in Düsseldorf. Thought we take a train to Cologne and booked this hotel. About 20 minutes with the tram from central Cologne. Hotel easy 5minute walk from tram station. Quite location and lovely surrounding. Friendly staff and very helpful. Had a family room and they helped with making porridge 3 times a day for... More 

Helpful?
1 Thank loraine m
Bart V, General Manager at Mercure Hotel Koeln West, responded to this review

Dear Loraine, Thank you for taking the time to write a review about your stay with us. I will forward your positive comments to my staff and hope you will stay with us again during your next trip to Cologne. Kind regards, More 

Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

Stayed for four nights during the DRUPA print show. Nice hotel room. Basic amenities. Air conditioning did not work so well. Breakfast was rich and good. Reception staff very nice and helpful. Too bad parking is not included. A supermarket is just across the street.

Helpful?
Thank Ofir A
Bart V, General Manager at Mercure Hotel Koeln West, responded to this review

Dear Ofir A, Thank you for your positive review of your stay with us. I am looking forward to welcoming you back to the Mercure Hotel Cologne West Kind regards, More 

Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 3, 2016

We stayed here for 4 nights as part of a stay to visit the wider North Rhine Westphalia area, and it served as a perfect base, being situated a little out of town (20 minutes from Cologne by tram) but being near a variety of fast food chains and supermarkets which are ideal for stocking up. The hotel itself is... More 

Helpful?
Thank Richard G
Bart V, General Manager at Mercure Hotel Koeln West, responded to this review

Dear Richard G., Thank you very much for your positive review which I will forward to my staff as well. My team and I are looking forward to your next stay with us! Kind regards from Cologne, More 

Turkey
1 review
5 of 5 stars Reviewed May 28, 2016 via mobile

We stayed there as tourists and the rooms were clean and the staffs were friendly. We spent just one night but all of us had good impression about the hotel and the breakfast they served. While we were having breakfast the view was good, green and peaceful.There is also free-wifi😊

Helpful?
Thank bettyboopburcu
Bart V, Geschäftsführer at Mercure Hotel Koeln West, responded to this review

Dear bettyboopburcu, Thank your for your positive review. I hope that during your next stay in Cologne we will have the opportunity to welcoming you back to us again. Kind regards, More 

Antwerp Province, Belgium
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 10, 2016

Hotel with very nice bed and bathroom. Lovely swimming pool (although 2°C hotter might have made it perfect). Friendly service, lot's of parking. Good access via motorway but still private enough. Very business orientated. Would recommend it if you do not need to be in the city itself.

Helpful?
Thank LondonCallingX
Bart V, Geschäftsführer at Mercure Hotel Koeln West, responded to this review

Dear LondonCallingX, Thank you for your positive comments which I will forward to my team. I am looking forward to welcoming you back to us. Kind regards, More 

Charlotte Amalie, null, United States
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed April 16, 2016 via mobile

Apparently the management will not serve tap water. Fortunately the server kindly shared the bottle that management gave him. Restaurant is pleasant but having only one server to do the bar and service seems rather excessive. Not sure why but takes rather a long time to just check I.

Helpful?
Thank Richard W
Bart V, General Manager at Mercure Hotel Koeln West, responded to this review

Thank you for your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I appreciate your sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Kind regards, More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Stay in our comfortable 4-star Mercure Hotel Koln West in the west of Cologne. It has great transport links and 191 rooms offering free WIFI and high-speed DSL. Enjoy our leisure facilities with pool and sauna. Our spacious events area offers conference rooms - some accessible by vehicle - and optional outside spaces, and can be put to many uses. It is 5.6 Miles to the main train station and 15.5 Miles to Cologne/Bonn airport. Reach us by car via the nearby A1 and A4 highways ... more   less 

Additional Information about Mercure Hotel Koeln West

Address: Horbeller Str. 1, 50858 Cologne, North Rhine-Westphalia, Germany (Formerly Novotel)
Location: Germany > North Rhine-Westphalia > Cologne
Price Range: $72 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Koeln West 4*
Number of rooms: 191
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Also Known As:
Mercure Koeln West
Mercure Hotel Cologne
Hotel Style:
#15 Best Value Hotel in Cologne
#25 Family Hotel in Cologne
#26 Luxury Hotel in Cologne
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