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Kennedy-Ufer 2A, 50679 Cologne, North Rhine-Westphalia Germany
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Traveler (1222)
Room & Suite (732)
Dining (194)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#12 of 291 hotels in Cologne
Location
4.7
Cleanliness
4.6
Service
4.6
Value
4.0
Travelers' Choice
Hyatt Regency Cologne is a luxury hotel located directly on the Rhine River with views of the old town and Cologne Cathedral.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
River View
Quiet
Languages Spoken
English, French, German

Location

Full view
94Great for walkers
Grade: 94 out of 100
20Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
3565Reviews40Q+A100Room tips
Traveler rating
  • 2,176
  • 928
  • 297
  • 103
  • 61
Time of year
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Popular mentions
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Most Recent
TDT wrote a review Nov 28
London265 contributions339 helpful votes
Good hotel for families. Perfect location with unbeatable view. Staff were helpful, rooms were clean and had everything we needed. Bathrooms could do with a refurb, but they know that and are planning it and they are perfectly workable. Only disappointment was breakfast - I would avoid unless you are in the mood to gorge. I paid EUR36 for an omelette and coffee and it simply wasn't worth it. I had to queue for 10 minutes to get the omelette myself (and it was more like scrambled egg when it came) and sat by the elevator with people streaming past us. No a la carte option offered, so it felt like a con. But if you want to eat to your heart's content and go when its not so busy, its probably a different story. A waiter also spilled a drink all over my son - not intentionally, but you would have thought they would at least have offered the drink for free... But they didn't. But other than that, a great place to stay.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robin Saunders, General Manager at Hyatt Regency Cologne
Responded today
Dear "TDT", thank you very much for taking the time to leave us a review. It pleases us to read, that we were able to convince you of our staff and location. However, we would like to sincerely apologize for the inconvenience caused during the breakfast. Regardless, we hope to welcome you back soon! With best regards Robin Saunders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karl G wrote a review Nov 18
Huddersfield, United Kingdom67 contributions38 helpful votes
Have nothing bad to say about this hotel, breakfast was amazing, rooms lovely, staff very friendly. Just a short walk over the bridge to town, perfect location, not to close to the town for it to be noisey, but close enough to just pop over the bridge. We will be back next year.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robin Saunders, General Manager at Hyatt Regency Cologne
Responded 1 week ago
Dear "UKSilverSurfer2", thank you very much for your review! It especially pleases us to read, that we were able to convince you of our staff and service. We are looking forward to welcoming you back next year! With best regards Robin Saunders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Metroboy wrote a review Nov 17
Boston3 contributions
I have stayed a the Hyatt Regency Cologne at least 4 times. The view of the cathedral from my room and restaurant is world class. The Concierge is always willing to help. The workers at the bar are friendly and inviting. Although I didn't need room service, the housekeepers kept checking to make sure I was happy. Even the minibar person was helpful. I will continue to stay at this hotel because I always have an excellent experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robin Saunders, General Manager at Hyatt Regency Cologne
Responded 1 week ago
Dear "Metroboy", thank you very much for your review. It pleases us to read, that we were able to provide a consistent quality during your visits. Furthermore, we are especially honored by your feedback regarding our staff! We are looking forward to welcoming you back soon! With best regards Robin Saunders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dhopkins327 wrote a review Nov 16
2 contributions
In my opinion, this hotel is the best option if you are visiting Cologne! This hotel has nice food options and a small, albeit nice executive lounge with great staff and an awesome view. All the staff I encountered were always friendly and helpful.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robin Saunders, General Manager at Hyatt Regency Cologne
Responded 1 week ago
Dear "dhopkins327", thank you very much for your review. Our staff is our pride, thus it especially pleases us to read that we were able to satisfy you through our service. We hope to welcome you back soon! With best regards Robin Saunders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
georgiat59 wrote a review Nov 6
6 contributions
This is a lovely hotel overall. However, its location is isolated from restaurants and the old town. The free breakfast is extraordinary when compared to free breakfasts at most US hotels!! Beware of the beds - ours was extremely hard. In early Nov there is no air conditioning and the windows do not open. Our room became hot and stuffy. The tub drain had a definite smell to it that permeated the bathroom. Took us awhile to figure out where the smell was coming from. Be specific on what kind of room you would like. Ours was 'standard' and looked out into the middle of the buildings with large pipes and dead grass - depressing! The restaurant out the front door is very nice but pricey for the food quality and compared to other very nice restaurants we found on the other side of the river. If you plan to visit the Cathedral and the Old Town, you'll have to walk or taxi back and forth across the river. Not ideal for us. We had planned to stay for 3 nights; left after one and stayed at the Hilton near the Cathedral.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robin Saunders, General Manager at Hyatt Regency Cologne
Responded 3 weeks ago
Dear georgiat59, thank you very much for your review. It pleases us to read that we were able to satisfy you with our breakfast. However, we deeply regret reading that you had to move hotels. We want to sincerely apologize for the inconveniences caused during your stay. Regarding the situation with the bathroom, we want to assure you that cleanliness and hygiene are two of our main doctrines. Because of that, we want to assure you that your experiences were certainly not up to our standards. We hope for the chance to convince you of our qualities during your next visit to cologne! With best regards Robin Saunders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Manny P wrote a review Oct 2022
2 contributions
A nice property for business and vacation traveler, attentive staff, strategic location next to key business and leisure points in Cologne. Breakfast has a good spread. The bar had low inventory on some drinks. The service in the restaurants and bar was super friendly, compared to other locations in town.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robin Saunders, General Manager at Hyatt Regency Cologne
Responded 5 weeks ago
Dear MannyP166, thank you very much for your review. We are especially honored by your perception of our staff and will communicate your kind words with the entire team. We hope to welcome you back soon! With best regards Robin Saunders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert H wrote a review Oct 2022
5 contributions6 helpful votes
The Hyatt Cologne is head and shoulders better value and quality than anything else in Cologne, The staff are positive and helpful, the place is very clean and the breakfast is excellent. I needed an extra day and despite being at capacity, they managed to accomodate me.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robin Saunders, General Manager at Hyatt Regency Cologne
Responded Oct 23, 2022
Dear Robert H, thank you very much for your outstanding review. It pleases us to read that we were able to fully convince you of our qualities. Especially your feedback regarding our staff honors us and we will communicate it with the entire team. We hope to welcome you back soon! With best regards Robin Saunders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scott W wrote a review Oct 2022
6 contributions3 helpful votes
This hotel has a great location however the staff make you feel unwelcome and unwanted, there seemed to be a sports team as guests and I witnessed the concierge abusing some disabled teenagers that seemed to be waiting outside the hotel to greet them. Was upsetting to see, will stay elsewhere once I return to Cologne
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Robin Saunders, General Manager at Hyatt Regency Cologne
Responded Oct 17, 2022
Dear C4215IZscottw, thank you very much for your review. First, we are happy to read that you were satisfied with our location. However, we are worried by your observations regarding our staff. Providing an excellent service for all of our guests is our number one priority. Because of that, we want to assure you, that your personal experience certainly was not up to our standards, which we would like to apologize for. Regarding the issue with our concierge, we want to assure you that we take your allegations very seriously. Equality and respect are some of our core values. To further discuss the incident with our concierge team, we would appreciate you reaching out to us under socialmedia.cologne@hyatt.com to provide us with further background information on your observations. We hope to resolve the issue and welcome you back soon! With best regards Robin Saunders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark B wrote a review Oct 2022
Clane, Ireland21 contributions7 helpful votes
Fantastic place to visit if staying in Cologne and very convenient for the convention centre. We stayed two nights. Breakfast is sumptuous and it starts the day nicely. This is five star experience as it should be.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Robin Saunders, General Manager at Hyatt Regency Cologne
Responded Oct 10, 2022
Dear Mark B, thank you very much for taking the time to leave us a review. We are glad to read that you have been able to enjoy your stay with us. We hope to welcome you back soon! With best regards Robin Saunders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BPJP wrote a review Sep 2022
Madison, Wisconsin202 contributions111 helpful votes
We stayed in one of their suites for two nights and while the room was clean, bed was comfortable, it really needs an update/refresh. Just felt worn and tired. Staff was friendly, location is good and they have two restaurants right outside their door, if you don't want to walk over the river, where most of the action is! We've stayed in quite a few Hyatt Regency's and this one is just average, nothing memorable but not bad. Seems more like a convention hotel....
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robin Saunders, General Manager at Hyatt Regency Cologne
Responded Sep 30, 2022
Dear BPJP, thank you very much for your review. It pleases us to read, that you have been satisfied with our team! We are also happy to inform you that we are indeed currently planning extensive renovation measurements which will address the mentioned criticism. We hope to welcome you back soon! With best regards Robin Saunders General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$181 - $251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency cologne hotel cologne, hyatt cologne, cologne hyatt regency
LOCATION
GermanyNorth Rhine-WestphaliaCologneDeutz
NUMBER OF ROOMS
306
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HYATT REGENCY COLOGNE $175 ($̶4̶6̶7̶) - Updated 2022 Prices & Hotel Reviews - Germany

Frequently Asked Questions about Hyatt Regency Cologne
Which popular attractions are close to Hyatt Regency Cologne?
Nearby attractions include KölnTriangle (0.1 miles), Hohenzollern Bridge (0.01 miles), and Freitreppe Kölner Rheinboulevard (0.06 miles).
What are some of the property amenities at Hyatt Regency Cologne?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Cologne?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Cologne?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Cologne?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Regency Cologne?
Conveniently located restaurants include Lommerzheim, Mongo's Restaurant Koeln, and Glashaus Restaurant.
Are there opportunities to exercise at Hyatt Regency Cologne?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hyatt Regency Cologne have airport transportation?
Yes, Hyatt Regency Cologne offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hyatt Regency Cologne located near the city center?
Yes, it is 0.4 miles away from the center of Cologne.
Are any cleaning services offered at Hyatt Regency Cologne?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Cologne?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.