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Hotel Mondial am Dom Cologne MGallery by Sofitel

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#27 of 278 Hotels in Cologne
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Hotel Mondial am Dom Cologne MGallery by Sofitel
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1,085 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Berlin, Germany
Level Contributor
7 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

The lobby was very nice but the rooms were very small. We had no Wifi in the room. We were on the second floor looking to the court yard. The spa and gym are tiny. Nothing was even turned on. We were missing a robe. Considering the price I would have expected more. The location food and the staff were... More 

Helpful?
Thank laura h
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

A very well located hotel right in the heart of the Cologne Altstadt. Great views of the cathedral and Altermarkt Platz literally just around the corner. Check in very easy, although staff looked tired. Perhaps they just were - it was a hot day. Ordered room service, meal arrived within 20 minute time promise. Club Sandwich meal - very nice.... More 

Helpful?
Thank Stim1
Brussels, Belgium
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We did stay in this hotel for 2 nights and the location of this hotel (close to the Dom and the railway station) as well the attention and friendly spirit of the staff made our stay memorable and for sure we will return.

Helpful?
Thank Flintso
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Flintso, Thank you so much for your excellent rating on the occasion of your recent visit to the Hotel Mondial am Dom Cologne. My colleagues are more than happy that you appreciated their service from the heart. We are looking forward to your return visit in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager More 

vienne
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend stayed there and I needed to prepare his arrival as it was a special day for him. He couldnt be more happy when he saw the surprise in his room. I'd like to congratulate the hotel for the exceptionnal service they provide and thank Christopher at guest relations for his support ! Greetings from Paris Gaelle

Helpful?
Thank Ga02
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Gaelle, Thank you for sharing your fantastic experience from our service at the Hotel Mondial am Dom Cologne. I am thrilled to learn, that your friend arrived well and is still enjoying his stay. We will certainly do our best to keep up our high service standard and are looking forward to the pleasure of welcoming you maybe in... More 

Dusseldorf, Germany
1 review
3 of 5 stars Reviewed 2 weeks ago

perfect location beside the dome and some museums. Just for overnight stay, as rooms are quite small. Technical department should heck the rooms more often to avoid defective cabinet doors. The door to the bathroom need to be reviewed as hand could be injured. Service team at the reception and in breakfast area was very friedly.

Helpful?
Thank marketem
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear marketem, Thank you for having taken the time to post your comment on the occasion of your stay at the Hotel Mondial am Dom Cologne. We take guest comments serious as it helps to improve our service and standard. I am very sorry that we did not meet your expectations in some areas. Please accept our sincere apologies for... More 

Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I booked the hotel a week before staying. I needed a hotel close to the train station and the connecting line for Bruhl the next day (there is nothing in Bruhl). The hotel has a couple of bars and a restaurant. I ate out with friends and didn't experience the evening food. The cigar lounge looked great but when I... More 

Helpful?
Thank TurkishYeti
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear TurkishYeti, first of all I would like to thank you for staying with us and for taking time to comment your experience of your stay at the Hotel Mondial am Dom Cologne on TripAdvisor. I am happy to learn, that we could meet all your expectations during your stay and that you like our perfect location. If you are... More 

Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Bed is old and not comfortable also very noisy. Interior was old fashion and small room. There is a free wifi but not fast. It's just walk distance to the Dom. A few parking garage very close by. Can't say much about staff. Bathroom is good. Bad value for money.

Helpful?
Thank Helia B
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Helia B, Thank you for having taken the time to post your comment on the occasion of your stay at Hotel Mondial am Dom Cologne. We take guest comments serious as it helps to improve our service and standard. I am very sorry that we did not meet your expectations in some areas. I regret that you do feel... More 

Pakistan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2016

One can't go wrong with the location if your aim is to enjoy the main attractions of Cologne ........ almost everything is within walking distance Room seemed newly refurbished Highly recommended .....

Helpful?
Thank Wmohsin
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Wmohsin, Thank you so much for having taken the time to express and share your appreciation on your wonderful stay at the Hotel Mondial am Dom Cologne. It was a delight to read your praise which is much appreciated. I am thrilled to learn that we fulfilled our aim to anticipate your needs. We are looking forward to your... More 

Liverpool, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed July 22, 2016

Was really happy with the hotel in general. The staff (I believe her name was Vera) on the front desk were very helpful in regards to getting new tickets for an event sorted out as mine had gone missing. The young gentleman in the bar was very friendly (Quite tall, bit of facial hair) and even explained some German phrases... More 

Helpful?
Thank Diamondandy
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Diamondandy, Thank you for sharing your impressions on your stay at the Hotel Mondial am Dom Cologne. I am thrilled to learn that you enjoyed your stay and you were satisfied with our service. Your praise is well received by the colleagues and they are thrilled that you appreciated their service from the heart. We are looking forward to... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Mondial am Dom Cologne MGallery by Sofitel is located in the heart of the old town. Cologne Cathedral, the Rhine, the exhibition center, the shopping streets, a host of museums and other attractions are only a stone's throw away. The hotel has 203 elegant rooms, including 6 Junior Suites, 5 meeting rooms and a ballroom (1981 sq. ft. [184 sq. m]). In the "Reissdorf im Mondial" you can enjoy regional dishes and draft beer in the setting of a modern, Cologne brewery with a spectacular view of the cathedral. ... more   less 

Additional Information about Hotel Mondial am Dom Cologne MGallery by Sofitel

Address: Kurt-Hackenberg-Platz 1, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel )
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $153 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Mondial am Dom Cologne MGallery by Sofitel 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Sofitel Cologne
Accor Cologne Mondial Am Dom
Cologne Sofitel
Hotel Style:
#5 Green Hotel in Cologne
#17 Family Hotel in Cologne
#20 Luxury Hotel in Cologne
#22 Business Hotel in Cologne
#38 Romantic Hotel in Cologne
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