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Hotel Mondial am Dom Cologne MGallery by Sofitel

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#24 of 278 Hotels in Cologne
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Hotel Mondial am Dom Cologne MGallery by Sofitel
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1,102 Reviews from our TripAdvisor Community

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Showing 463: English reviews
Munich, Germany
Level Contributor
208 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The front desk staff was exceptional. The location is one of the best, between the Cologne Dom (cathedral) and the Altstadt (old town). We arrived by train so it was super convenient, as the train is just on the opposite side of the Dom and within a 5-7 minute walk. We had just booked that evening and had one of... More 

Helpful?
Thank Niobe B
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Niobe B, Thank you for writing such kind appreciations about our hotel and share it with other TripAdvisor readers. It is a pleasure to read, that you had a short but an enjoyable stay with us. AccorHotels attaches great importance to the protection of the environment. Also our hotel is fully behind the idea of environmental protection. We received... More 

Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Located right in the middle of the town this is the perfect hotel when visiting Cologne. Close to Alt Stadt, shopping, museums, restaurants, bars. Nice and clean room and friendly staff. The sink was leaking, but apart from that the bathroom was nice.

Helpful?
Thank Sølvi V
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Sølvi V, Thank you for having taken the time to post your comments and observations following your recent visit to Hotel Mondial am Dom Cologne. I am happy to learn, that you enjoyed your stay with us. On the other hand I regret, that you had a problem with the sink. Our front desk would have resolved this problem... More 

Fishers, Indiana
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My wife and I enjoyed the hotel bar, breakfast buffet, proximity to plazas and shops and even some scenic walking along the Rhine river. Right next to Cathedral and Triangle observation tower, both a must on your visit.

Helpful?
Thank BeauBro
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear BeauBro, Thank you for your wonderful comment on your recent stay at Hotel Mondial am Dom Cologne. I am thrilled to learn that you like our hotel and our location. We are very much looking forward to your return visit in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It has been the 3rd year I've been. For the past 2 years I've had a tiny problem in the bathroom after you have a shower the drain might smell. The staff is always really helpful though mostly the Concierges they're really friendly. Breakfast is really good and bar really nice , it can get really busy. The gym is... More 

Helpful?
Thank Pepiczka
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Pepiczka, Thank you for your wonderful comment on your recent stay at Hotel Mondial am Dom Cologne. I am thrilled to learn that you like our hotel and that you had an ejoyable stay. We are very much looking forward to your return visit in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I am pretty sure someone get into the room in the middle of the night. My purse was lying outside the bag wide open and the money was all gone. Although hotel checked for key card usage and found it's nothing wrong. Probably after we checked if the door were locked properly and it turned out that we accidentally left... More 

Helpful?
1 Thank Boat C
Torsten_Stiegler, General Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Boat C, First of all, we would like to thank you very much for providing us with your feedback. As you know from our conversation after you reported the incident we take this very seriously. The security of our guests and of our staff is our outmost priority. We investigated the incident internally by reading the room door lock... More 

Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

A Few 100 meters from the central train station. Close to the river to stroll , book a day river cruise or walk to bridges to cross to the other side, the main music hall and the Dom.easy stroll to see major points of interest, Rooms spacious. The desk staff very helpful with great English , as my German is... More 

Helpful?
Thank Peter M
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Peter M, Thank you for your insightful feedback and positive recommendation. It is our most important goal to make each guest's stay a memorable one from beginning to end, therefore I am thrilled to learn that we could do this also with your recent stay. We would be delighted to welcome you back in the near future. kind regards... More 

Northants
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Have just returned from a weekend trip to Cologne and what a fantastic hotel this was for our stay It was bang in the centre of everything we needed for our trip, the shops, bars, river , cathedral - all within walking distance. Perfect. The rooms were spotless and had everything we needed. I had seen people complain the rooms... More 

Helpful?
Thank hmiller99
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear hmiller99, We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Berlin, Germany
Level Contributor
7 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The lobby was very nice but the rooms were very small. We had no Wifi in the room. We were on the second floor looking to the court yard. The spa and gym are tiny. Nothing was even turned on. We were missing a robe. Considering the price I would have expected more. The location food and the staff were... More 

Helpful?
Thank laura h
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear laura h, Thank you for having taken the time to share with us your experience on your recent stay at our hotel. I regret that we did not completely meet your expectations and apologize for the inconveniences caused to you. Usually the opening hours of our SPA are from 4pm until 10 pm. Of course if our guests want... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

A very well located hotel right in the heart of the Cologne Altstadt. Great views of the cathedral and Altermarkt Platz literally just around the corner. Check in very easy, although staff looked tired. Perhaps they just were - it was a hot day. Ordered room service, meal arrived within 20 minute time promise. Club Sandwich meal - very nice.... More 

Helpful?
Thank Stim1
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Stim1, Thank you for sharing your impressions about the Hotel Mondial am Dom Cologne MGallery by Sofitel. I am thrilled to learn that you enjoyed your stay and spent a nice time in Cologne. On the other hand I deeply regret, that a couple of things did not meet your expectations. We do not offer sewing kits in our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Mondial am Dom Cologne MGallery by Sofitel is located in the heart of the old town. Cologne Cathedral, the Rhine, the exhibition center, the shopping streets, a host of museums and other attractions are only a stone's throw away. The hotel has 203 elegant rooms, including 6 Junior Suites, 5 meeting rooms and a ballroom (1981 sq. ft. [184 sq. m]). In the "Reissdorf im Mondial" you can enjoy regional dishes and draft beer in the setting of a modern, Cologne brewery with a spectacular view of the cathedral. ... more   less 

Additional Information about Hotel Mondial am Dom Cologne MGallery by Sofitel

Address: Kurt-Hackenberg-Platz 1, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel )
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $153 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Mondial am Dom Cologne MGallery by Sofitel 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Sofitel Cologne
Accor Cologne Mondial Am Dom
Cologne Sofitel
Hotel Style:
#5 Green Hotel in Cologne
#17 Family Hotel in Cologne
#18 Luxury Hotel in Cologne
#22 Business Hotel in Cologne
#38 Romantic Hotel in Cologne
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