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Hilton Cologne

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Hilton Cologne
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1,767 Reviews from our TripAdvisor Community

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Showing 1,077: English reviews
Dallas, Texas
Level Contributor
127 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel is 1 block from the main train station and 3 blocks to the DOM cathedral. Lots of restaurants within in a few blocks, as well as the long shopping street. Hotel had a very nice firm comfortable bed with nice linens. The front desk was very helpful and made everything enjoyable. Great breakfast with all the fixings - made... More 

Helpful?
Thank AllSeven7Continents
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were here for only 1 night, but it was so perfectly located that walking anywhere for food or shops was so easy. The Cathedral is minutes away and it is a must see. The hotel room itself was very modern and the bathroom lighting was fantastic.

Helpful?
Thank Kalynne31
Hilton_Cologne, Guest Relation Agent at Hilton Cologne, responded to this review

Dear Kalynne31, many thanks for having you with us and except of some small things we love to hear that you enjoyed your overall stay. We would have wished to turn your experience around and many thanks for sharing such important information so we can continuously work on them to improve our daily service. We are more than glad that... More 

Zug, Switzerland
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Located next to famous Koln Dom cathedral and main train station. Hotel is huge like Dom, but in width :) Breakfast was ok. If you on business travel, then you can complete a form to avoid payment of city tax.

Helpful?
Thank Emin S
Hilton_Cologne, Guest Relation Agent at Hilton Cologne, responded to this review

Dear Emin S, Thank you for choosing the Hilton as your hotel in Cologne and for the time you took to share your valued feedback with us via Booking.com. I am delighted to hear that you had a satisfying experience at our hotel. We hope you enjoyed your time in Cologne and we are already looking forward to welcoming you... More 

Petaling Jaya, Malaysia
Level Contributor
76 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed year end of last year during our first visit to Cologne. The hotel is well appointed and we felt the hospitality from the entrance. Valet and check-in were efficient and within 15 minutes, we were already at our room. The room has a nice feel to it, with tall windows and overlooking a quiet side road. We were also... More 

Helpful?
Thank rabidcow
Hilton_Cologne, Guest Relation Agent at Hilton Cologne, responded to this review

Dear rabidcow, many thanks for having you with us and except of some small things we love to hear that you enjoyed your overall stay. We would have wished to turn your experience around and many thanks for sharing such important information so we can continuously work on them to improve our daily service. We are more than glad that... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Rooms were biggish for European standards, bed was comfortable,staff were friendly. breakfast was nice. It is located in old town, the beautiful cathedral is a ten minute walk,10 minute walk from the station. I would recommend this hotel as my stay was pleasent with no complaints.

Helpful?
Thank D4109CSjan
Hilton_Cologne, Guest Relation Agent at Hilton Cologne, responded to this review

Dear D4109CSjan, Thank you for choosing the Hilton as your hotel in Cologne and for the time you took to share your valued feedback with us via Tripadvisor. I am delighted to hear that you had a satisfying experience at our hotel. We hope you enjoyed your time in Cologne and we are already looking forward to welcoming you back... More 

Arlington
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed 1 week ago

I rarely give a bad review. We selected this hotel because of location. If we could pick it all over again we would stay in the old town. Much more charm and better vibe. Hilton is a business hotel and they treat you like a number and this location does just that. You are not a human and I feel... More 

Helpful?
2 Thank TravelAsYouGo
Hilton_Cologne, Guest Relation Agent at Hilton Cologne, responded to this review

Dear TravelAsYouGo First of all, may I thank you for staying at the Hilton Cologne and going the step of sharing your comments on this platform. I was very concerned to read about the disappointing level of service which was provided during your stay with us. Your points of constructive criticism have been shared with the departments concerned to avoid... More 

Irvine, California
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I really enjoyed my stay here. It is conveniently located 1 block away from the Cologne cathedral and the train station. There is also a nice bar for nighttime drinking. The bakery nextdoor opens early for simple and fast breakfast and Halal wrap places stay open late night for after drinking snacks. Hotel itself was also comfortable.

Helpful?
Thank WookKim
Hilton_Cologne, Manager at Hilton Cologne, responded to this review

Dear WookKim, many thanks for choosing the Hilton Cologne and letting us have your review on Tripadvisor. It is great to hear that you had a memorable time at Cologne and enjoyed the location of our hotel including our unique iceBAR. Dear WookKim, we would be happy to welcome you back soon and send our best regards. Your Hilton Cologne... More 

County Roscommon, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were a party of 5 whose reservtion was lost by our hotel. 2 of started to walk around in search of hotels at 12pm. The Hilton had no rooms available but the guy at the front desk got onto his phone and computer and started to ring around other hotels for us. This was more than our own hotel... More 

Helpful?
Thank Sinead S
Hilton_Cologne, Manager at Hilton Cologne, responded to this review

Dear Sinead S, thank you very much for your comment on Tripadvisor. We are happy to hear about your good experiences with our Front Desk Staff and we regret not being able to accomodate you at our hotel this night. Please feel more than welcomed to visit us for your next trip to Cologne - we would be delighted to... More 

1 review
1 of 5 stars Reviewed 1 week ago

As a long time Hilton supporter, I'm very disappointed today. Hilton Cologne refused to cancel and refund my reservation. My mom passed away and this altered my travel plans. I offered them proof via a death certificate, but Hilton just told me it was a busy conference period and they could not refund my stay. Very disappointing that a company... More 

Helpful?
Thank Ben B
Sao Paulo, SP
Level Contributor
216 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good Hotel, close to main attractions and Train Station. We had a car, so we park in the very expensive Hotel garage. We didn't use the car while there. If I knew, there is a huge public park under the Cathedral, and many other around, I didn't check, but should be less expensive. Service is good, all staff very helpful.... More 

Helpful?
Thank brazilian2005
Hilton_Cologne, Guest Relation Agent at Hilton Cologne, responded to this review

Dear brazilian2005, thank you very much for letting us have your review on Tripadvisor. It was our pleasure to welcome you to Cologne as our guest and we are glad to hear that you had a pleasant time with us. Your detailed feedback is much appreciated and we will use your comments to further improve our service as your host... More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Konrad
Restaurant Konrad
Cuisines: German, European, Seafood, Grill, Contemporary, Diner
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of downtown Cologne, the Hilton Cologne hotel is ideally located for the Cologne business district and for some of the city’s most popular tourist attractions. Boasting contemporary style in a istoric setting this Old Town hotel allows guests to make the most of their stay in the city.Stay connected to friends, colleagues and the wider world through the business center and WiFi access. After a busy day in Cologne you can find an escape in the fully equipped fitness center. ... more   less 

Additional Information about Hilton Cologne

Address: Marzellenstr. 13-17, 50668 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne
Price Range: $140 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cologne 4*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Hotels.com, Booking.com, TripOnline SA, Hotwire, Priceline, Travelocity, Agoda and Odigeo so you can book your Hilton Cologne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cologne Hotel Cologne
Hilton International Cologne
Cologne Hilton International
Hotel Style:
#8 Spa Hotel in Cologne
#13 Family Hotel in Cologne
#19 Romantic Hotel in Cologne
#19 Luxury Hotel in Cologne
#21 Business Hotel in Cologne
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