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Mercure Hotel Severinshof Koeln City

Traveler (432)
Room & Suite (169)
Dining (25)
Certificate of Excellence

About

#16 of 266 hotels in Cologne
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
The 4-star Mercure Hotel Severinshof Köln City is right at the heart of the lively metropolis, in the popular Severinsviertel area. In just a few minutes, you can reach the old town, the famous cathedral, main train station, Lanxess Arena and exhibition center. The hotel has 253 modern non-smoking rooms with free WIFI. We have 6 rooms that can accommodate up to 200 people available for your event. At RELAX - FOOD, DRINKS & YOU, you can eat and drink in a relaxed lounge atmosphere with a large sun terrace.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Sauna
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Free internet
Wifi
Public wifi
Free wired internet in the business center
Internet
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Baggage storage
Currency exchange
Newspaper
Shops
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Non-smoking rooms
Suites
Soundproof rooms
Air conditioning
Desk
Minibar
Flatscreen TV
Hair dryer
Housekeeping
Room service
Safe
Telephone
Wake-up service / alarm clock
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, German

Location

Full view
91Great for walkers
Grade: 91 out of 100
35Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
Contact
Severinstrasse 199, 50676 Cologne, North Rhine-Westphalia Germany
Name/address in local language
Getting there
Koeln-Bonn Airport9 mi
Dusseldorf Airport26 mi
Koln Central Station20 min
See all nearby hotels
1,428Reviews
21Q+A
69Room tips
Traveler rating
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Time of year
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Popular mentions
The hotel has a variety of rooms, it is clean, bar is very good. The Biggest Issue is NO IRONS in the room. For a business traveler, it is essential. To have an ironing room on 4th floor is archaic. This is ridiculous. And for a woman traveling on her own, extremely
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Review collected in partnership with Accorhotels.com
Response from M F, General Manager at Mercure Hotel Severinshof Koeln City
Responded Feb 12, 2019
Dear Mercure guests, Thank you very much for your feedback reggarding your stay at our hotel. We appreciate the time you have taken to write us. Your comments are a great help to improve our service and quality and meet our customers’ expectations. Sorry about the wrong information regarding the ironing room. The main reason is the fire protection in our hotel. We apologize the inconvenience this caused to you and we hope that we have the opportunity of welcoming you again soon at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City
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As accor gold member booked this hotel. Checkin was ice cold and here is your room card succes. Of course the gold member benefits not received. After finding the room #501 ellevators go to 4th floor 5th floor only accessable by stairs. Would be nice if they would give some
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Response from M F, General Manager at Mercure Hotel Severinshof Koeln City
Responded Jan 30, 2019
Dear Mercure guest, Thank you very much for your feedback. We are very sorry to hear that your check in with us did not meet your expectations. Indeed what you experienced is not at all the accor standard, as we want to make all of our guests feel welcome in our hotel. Please rest assured that we have spoken to the staff to make sure this does not happen again. Again we sincerely apologize and hope to get the chance to sever you better in the future. Kind regards, your team from Mercure Hotel Severinshof Köln City
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Thanks to all the staff for making our stay so welcome!! From the check in to the restaurant and the house keeping staff all were incredibly helpful. Regarding the rest of the hotel the room was quiet and comfortable and the breakfast substantial with a wonderful array of food.
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Response from M F, General Manager at Mercure Hotel Severinshof Koeln City
Responded Jan 15, 2019
Dear Mercure guest, Thank you so much for your kind feedback regarding your stay at our hotel. We are very pleased that your stay had been to your satisfaction and have forwarded your comments to our team. We hope that we have the opportunity of welcoming you again soon at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City
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We like this hotel especially because it’s very central. It is close to supermarket, shoppings and public transportation. The staff is very friendly. Also the room is spacious and comfortable.The rate is reasonable.
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Response from M F, General Manager at Mercure Hotel Severinshof Koeln City
Responded Dec 19, 2018
Dear Mercure guests, Many thanks for this lovely comment following your stay with us. We are delighted to read your satisfaction with our staff, room and our location. We are looking forward to welcome you for your next visit in Cologne. Kind regards, your team from Mercure Hotel Severinshof Köln City
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The hotel is very well located, next to a metro station. Within 10 minutes you arrive at the central transtation or you you can even walk there in about 20 minutes. It's a calm location not far from the shopping area and the bars in the south of Cologne. The hotel staff is very
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Review collected in partnership with Accorhotels.com
Response from M F, General Manager at Mercure Hotel Severinshof Koeln City
Responded Dec 4, 2018
Dear Anita, Many thanks for this kind comment following your stay with us. We are delighted to read your satisfaction with our staff and our location. We are looking forward to welcome you for your next visit in Cologne. Your team from Mercure Hotel Severinshof Köln City
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PRICE RANGE
$83 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure hotel cologne, mercure severinshof koeln city
LOCATION
GermanyNorth Rhine-WestphaliaCologneAltstadt-Süd
NUMBER OF ROOMS
253
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