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Excelsior Hotel Ernst

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
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1,170 Reviews from our TripAdvisor Community

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Showing 661: English reviews
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Reviewed 3 days ago NEWvia mobile

Perfectly nestled by great tourist attractions and near transportation to get around Europe. Decor was amazing, staff superbly professional. The brewery attached is a great place for true German lunch.

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Helpful?
Thank Kesha L
Mumbai
Reviewed 3 days ago NEWvia mobile

Location 10/10 Ambience- 9/10 Staff -9/10 Service - 10/10 Rooms- 9/10 For 400 odd € a night, bit expensive, but you won't grudge it. It's really well maintained, beautifully designed, bit a like a royal Villa ( not palace- not overtly ostentatious!). They pamper you- the kid loved it!. They have kids bath robe, special bath kit for kids, toys...

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Thank avisbee
Krefeld, Nordrhein-Westfalen, Germany
Reviewed 1 week ago

I stayed a day during a business meeting inside the hotel. Catering and atmosphere were PERFECT. There were no hygienic problems - as stated in some postings - just a sink with a slightly worn off coating in the washing room - no problem in a city where one of the most famous scene restaurants was left in a clean...

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Thank Ulrich P
Calgary
Reviewed 2 weeks ago

My son and I stayed at the hotel this may as part of a trip to germany to see friends. the location of the hotel is fabulous- right beside the train station, and across the street from the famous Cathedral. in addition, very close to places to eat, main shopping area, museums. Hotel looks a bit dated but room was...

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Thank travellingWilburys30
Nashville, Tennessee
Reviewed 5 weeks ago via mobile

I had the pleasure of staying at this hotel for a conference. The hotel was elegant, food was delicious and the service was impeccable. One night I invited a group of friends for drinks in the bar. We were having such a good time, no one noticed how late it was. When I asked for a last round of drinks...

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1Thank abf1011
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear abf1011, Thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to share your impressions with us. It has been our pleasure to have you with us and we are more than happy that you and your friends also enjoyed staying with us. We hope to welcome you back in Cologne in the not...

Belgrade, Serbia
Reviewed April 17, 2017

I spent one night in Hotel Excelsior Ernst in Cologne and liked it. The hotel is a bit old fashioned (they still use room keys!), but my room was spacious and very quiet. The location is also great, just a short walk to cathedral and near the rail station. The staff was very nice and professional. Might go back there...

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Helpful?
Thank Argo_7
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Argo_7, Thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to write a review on Tripadvisor. We are very happy about your positive evaluation and we will share your compliments with the entire team. This is a wonderful motivation to all of us. We hope to welcome you back in Cologne very soon...

Cologne, Germany
Reviewed April 16, 2017 via mobile

We can't thank the Excelsior team enough for making our stay such a pleasant experience. Travelling with a baby means we don't often take time to write a review. However, the impeccable service needs to be honoured. Thank you to the entire team. We had a wonderful stay and a great wedding anniversary, we felt very welcome and well taken...

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Thank aroundtheworld57
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear aroundtheworld57, Thank you very much for staying with us and we hope you and your family had a safe journey back home. We are delighted about your positive feedback as this is a wonderful motivation to my entire team. All of them are striving for the very best everyday and to make every moment from our guests an unforgettable...

London, United Kingdom
Reviewed April 13, 2017

Last week, I went for a romantic weekend break to Cologne in Germany with my husband. We decided that it would be nice to treat ourselves and stay at the 5* Excelsior Hotel Ernst. The hotel is the only member of “The Leading Hotels of the World” in Cologne. Location: Excelsior Hotel Ernst is situated in the historic Old Town...

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1Thank FirstClass L
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear FirstClass L, First of all I would like to thank you for visiting our hotel. We thank you also for your detailed and positive comment. The entire team is more than happy to read that we could have convinced you from our service and quality and that you had a memorable stay with us. This is a wonderful motivation...

Baton Rouge, Louisiana
Reviewed April 9, 2017 via mobile

Truly a 5 star resort from the moment you enter. Rooms service and food were all the best. Would highly recommend. Bathrooms and amenities to the warm staff made our stay special. Bar was quite popular and rooms were spacious.

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1Thank Chandler L
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Chandler L, First of all I would like to thank you for visiting our hotel. The entire team is more than happy to read that we could have convinced you from our service and quality and that you had a memorable stay with us. We hope to welcome you back very soon and remain With best regards, Henning Matthiesen...

Reviewed April 2, 2017 via mobile

Excellent spicy bloody mary, hand mixed...All the circumstance with none of the pomp and in a great classy setting. Bar is the right when you walk in. Great staff. Free bar nibbles. Very relaxed atmosphere.😁

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Helpful?
Thank Derek H
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Derek, thank you very much for visiting our Piano Bar and sharing your impressions on Tripadvisor. We are very happy about your evaluation and will share your compliments with the entire team - this is a wonderful motivation for all of us! We hope to welcome you back very soon and remain With best regards Henning Matthiesen Managing Direktor

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Excelsior Hotel Ernst Koeln
Excelsior Hotel Ernst Koeln
Cuisines: European, Central European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Babysitting

Additional Information about Excelsior Hotel Ernst

Address: Trankgasse 1 - 5, 50667 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $153 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Hotel Ernst 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Excelsior Hotel Cologne
Hotel Style:
#1 Luxury Hotel in Cologne
#2 Romantic Hotel in Cologne
#3 Family Hotel in Cologne
#3 Business Hotel in Cologne
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Questions & Answers

Here's what travelers have asked, with answers from Excelsior Hotel Ernst staff and other travelers.
8 questions
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Questions? Get answers from Excelsior Hotel Ernst staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are room on the main street facing the cathedral.”
Torchythetourist, Feb 18, 2017 | Read review
“Book a regular room and take advantage of the suite upgrade”
Marmart48, Jan 29, 2017 | Read review
“The newly decorated Grand Deluxe rooms are beautiful”
tracyb190, Dec 22, 2016 | Read review
“I stayed in one of the refurbished rooms on level 5 but my colleague had a more traditional one (also on level 5)- both were excellent.”
Lexcee, Dec 1, 2016 | Read review
“Room with view of Cologne Cathedral”
D1883WEcharlesm, Oct 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$292* /night
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Expedia.com$291
Travelocity$291
CheapTickets$291
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*Disclaimer
Prices are for 1 room, 2 adults
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