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Pullman Cologne

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#6 of 277 Hotels in Cologne
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Cologne
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1,665 Reviews from our TripAdvisor Community

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Showing 729: English reviews
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Reviewed 1 week ago

Pullman hotel is very modern and exciting. The rooms are decent too. Interior of hotel is good as well. The rooms if you are lucky have some good views. The staff are very professional as you would expect from a 4/5 star establishment.

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Helpful?
Thank Darrell R
Dallas, Texas
HOTEL’S FAVORITE REVIEW
Reviewed January 17, 2017

My wife and I stayed here in December for 2 nights to visit the Christmas markets. The hotel was very nice and modern, and the breakfast was great each morning. Pretty typical european breakfast but there was a lot of variety and champange and an egg station. The location was about a 10 minute walk to the Koln Dom and...

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Helpful?
Thank r0gerthealien3
About Hotel's Favorite Review
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear r0gerthealien3, we hope that you had a save journey back home. The cab ride from the station is such a poor thing and so we are happy that your stay with us has been more comfortable. Thank you for choosing, rating and recommending the Pullman Cologne! Me and the team are looking forward to welcoming you back for a...

London
Reviewed 1 week ago via mobile

Like most Pullman hotels this is a modern and efficient property with professional staff but somewhat sterile. Nothing to fault it though except perhaps that the location is not as close to the centre as would be practical but is still ok.

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Helpful?
Thank LondonTelegramSam
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear LondonTelegramSam, thanks for your feedback after staying with us at the Pullman in Cologne. It is nice for us to get to know that you have been satisfied, especially with our staff. Best regards Sonja Pohl Training & Quality Manager

Seoul, South Korea
Reviewed 1 week ago

Nice view, comfy room. Great amenities. Convenient location. The lobby and the hotel itself is not huge, but in Köln this is large enough. It was not in a noisy neighborhood, which was even better. I was satisfied in every way.

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Helpful?
Thank jparadise11
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear jparadise11, thanks for reviewing your stay with us on Tripadvisor. We hope you had a save journey back home and are now happy to read that you have been satisfied in every way. Greetings from Cologne and we hope to weloming you back! Sonja Pohl Training & Quality Manager

London, United Kingdom
Reviewed 1 week ago

The Pullman Cologne offers everything anyone could want from a modern hotel: excellent service, 1st class facilities and good location. I was particularly impressed by the comfort of the room and the large choice offered for the breakfast. All the staff were great and helpful, particularly to my partially disabled colleague.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Stephen W
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Stephen W, we are happy that your colleague and you have choosen the Pullman for a stay in Cologne and now to receive your kind feedback. Thank you so much for your positive words regarding the room, the breakfast and especially the staff. Best regards and we hope to welcoming you back for a next stay with us Sonja...

london
Reviewed 3 weeks ago

I am an Accor platinum card holder, booked Delux room, wasn't offered an upgrade and my status wasn't mentioned at all. Room was very nice and comfortable. Linens and bed were great. Room stunk of smoke and even after staff came and sprayed twice the smell still lingered. Breakfast was good although no bananas or berries, the two things I...

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Helpful?
Thank Sharonfv
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Sharonfv, thanks for staying with us at the Pullman Cologne and for reviewing your stay here on Tripadvisor. Of course, our platinum card holders get an upgrade if availibilty is given. If not it has to be explained at check in by our front office staff. I am very sorry that this has not been mentioned during your stay...

Reviewed 5 weeks ago via mobile

This is a very good hotel centrally located in Cologne. Get an upgraded room in a high floor and you will have a very modern and spacious room with view over the city. Efficient reception and very good breakfast.

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Helpful?
Thank Rh05
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Rh05, thanks for posting your feedback regarding your stay with us on this site. We are happy to receive your 5 points and send our best wishes from Cologne. Hope to see you soon! Sonja Pohl Training & Quality Manager

Moscow, Russia
Reviewed January 18, 2017 via mobile

I with my wife stayed at this hotel in the middle of January during three nights, when we was traveling across Germany by car. The benevolent personnel, spacious number overlooking a cathedral, purity (thanks chambermaid Elena Kraft), various breakfasts, good level of a signal Wi-Fi. Under hotel - an underground city's parking (the ticket is paid on hotel reception). The...

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Helpful?
Thank Tor89
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Tor89, thanks for staying with us in Cologne during your trip across Germany and also thank you for your great rating and your kind words. Of course I will forward your comment to Elena and also to the kitchen team. We all would like to welcoming you back if you are in Cologne again! Best regards Sonja Pohl Training...

Hamburg, Germany
Reviewed January 10, 2017

I stayed her over the weekend between two business trips. Let me start with the location: it is perfect, you could not ask for more! Straight in the center, walking distance to everything that Köln (Cologne) has to offer. The room: very good first impression, very nice design (a very very bit out dated), excellent Dome view. King size bed...

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Thank CCA_990
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear CCA_990, we would like to thank your for your detailed feedback here in Tripadisor after you have been our guest at the Pullman Cologne for the first time. Of course we are happy to read that you have been satisfied in general and especially with our staff. So much more we are sorry to get to know that the...

Scotland
Reviewed January 10, 2017

Excellent hotel for visiting our granddaughter in Cologne for her 18th birthday. The rooms are spacious and comfortable, breakfast was excellent and there is parking available at the hotel although it is rather expensive. My son, who was also celebrating a birthday on the same day, was given an upgrade on his room and a birthday cake on the day...

Review collected in partnership with Accorhotels.com
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Thank WilmaandTom
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear WilmaandTom, we all are pleased to receive your kind words and to get to know that your stay with us has been comfortable. Thanks for booking the Pullman for your stay in Cologne and for reviewing this on Tripadvisor. Me and the team also hope that you a nice birthday party with your granddaughter and a safe journey back...

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The striking Pullman Cologne welcomes you to the center of this exhibition and media town, with its distinctive flair for artistic culture and Rheinischer joie de vivre. Enjoy the benefits of our exclusive location right in the heart of Cologne yet surrounded by calm, with stylish architecture, superb comfort and a distinguished ambience. The hotel offers the perfect setting for business meetings or gala dinners. ... more   less 

Additional Information about Pullman Cologne

Address: Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $119 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Cologne 4.5*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Cheap Tickets, Agoda, Booking.com, Travelocity, ACCOR and Priceline so you can book your Pullman Cologne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Cologne Hotel Cologne
Accor Cologne
Hotel Style:
#2 Spa Hotel in Cologne
#4 Luxury Hotel in Cologne
#4 Business Hotel in Cologne
#5 Family Hotel in Cologne
#5 Romantic Hotel in Cologne
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Questions & Answers

Here's what travelers have asked, with answers from Pullman Cologne staff and other travelers.
16 questions
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Questions? Get answers from Pullman Cologne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure you book a superior/deluxe room”
 of 5 bubbles Sharonfv, 3 weeks ago | Read review
“Ask for Dome view room.”
 of 5 bubbles CCA_990, Jan 10, 2017 | Read review
“Room with view on Dom-cathedral.”
 of 5 bubbles KNG6900, Dec 28, 2016 | Read review
“High Up on Cathedral side”
  • Early morning view from our bedroom
 of 5 bubbles Traveller11Michael, Dec 18, 2016 | Read review
“Book via Accor members for discount”
 of 5 bubbles Rawsy, Oct 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question