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Pullman Cologne

#5 of 278 Hotels in Cologne
Certificate of Excellence
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Pullman Cologne
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1,508 Reviews from our TripAdvisor Community

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Showing 670: English reviews
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We thoroughly enjoyed our stay at the Pullman Cologne. We are Accor members and when we arrived we were given a free upgrade to a deluxe suite which had an awesome view of the Cologne Cathedral. We also had free premium wi-fi, free mini bar and were given a fruit selection on arrival as well as free drinks at the... More 

Thank Deborah C
Chicago, Illinois
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is among the finest hotels in Cologne for large groups, and we brought more than 60 persons here. But we also stayed here as a couple last summer and had an equally pleasant experience. The lobby is among the most spacious in Europe, there are multiple elevators providing quick access to all floors, the breakfast room is large with... More 

Thank MaestroAlan
Izmir, Turkey
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed about 4 times at this hotel iğn different time periods and it was always perfect. Hotel is a good base for exploring the city. Perfect room, close to city center, perfect location, Good menu, service oriented. Very good breakfast.

Thank Sinem y
Istanbul, Turkey
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

So , this year again we stayed for 4 nights ... We were again very glad to be back... Comfortable rooms , warm atmosphere , perfect breakfast , perfect dinner menu , lovely location and ofcourse very friendly staff.....Awaiting our next visit.....

Thank ALEV M
Tel Aviv
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved the bed and the linens which were super quality toiletries are also really good - shampoo, cream, soap etc. Only the toilet paper can be of a better quality rooms are big and the price was also good! breakfast was brilliant! great atmosphere and variety location is good but not super

Thank blink188
Sydney, Australia
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was nice, pretty standard. Pleasant outlook over the rooftops. Reasonable location if you like a bit of a walk - Central/Dom, the river and many other pleasant things are within walking distance. Service was very friendly and knowledgeable. No pool however, and it was very hot. Also note, on Sundays shops and supermarkets are not open, apart from... More 

Thank Nasonh
Brussels, Belgium
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Big hotel with good service. The rooms aren't very big but they are functional and more than ok for one night stay. Internet connection is fine and so is the breakfast. Good location and parking (although a bit pricey).

Thank Wotan123456789
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Wotan123456789, thanks for being our guest and reviewing your stay with us. We are happy to read that you have been satisfied during your stay at our hotel and send our best regards from Cologne to you. Sonja Pohl Training & Quality Manager More 

Whitby, Canada
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here on business and for me it was a perfect location and the room was just fine. I had a few colleagues who said they had issues with the A/C but my room was a perfect temperature so can't complain about that. The breakfast is expensive (just like most business hotels) but there is a starbucks just a... More 

Thank Chris E
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Chris E, it´s a pleasure for us to read that the Pullman Cologne was the perfect location for you and that you would stay again with us. We are happy that you have been satisfied with the location and its surroundings and with the staff. Thanks for sharing this on Tripadvisor. If you will plan your next visit in... More 

2 reviews
3 of 5 stars Reviewed June 20, 2016

Room was ok but just like your average hotel room, not special at all considering its a 5 star hotel, sliding bathroom doors not good at all, no privacy for tiolet. On our last night there we seen a mouse roaming aroung the bar area, i mentioned it to the bar person and he just laughed it off which i... More 

Thank Declan A
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Declan A, I am very sorry to read that you´ve had such a bad experience regarding your stay at our Pullman hotel. Please be sure that we take your comment seriously, but the fact that you have seen a mouse around the bar area is not due to a hygienic problem. There are some construction works around the hotel... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question


  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Spa
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The striking Pullman Cologne welcomes you to the center of this exhibition and media town, with its distinctive flair for artistic culture and Rheinischer joie de vivre. Enjoy the benefits of our exclusive location right in the heart of Cologne yet surrounded by calm, with stylish architecture, superb comfort and a distinguished ambience. The hotel offers the perfect setting for business meetings or gala dinners. ... more   less 

Additional Information about Pullman Cologne

Address: Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $122 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Cologne 4.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Pullman Cologne Hotel Cologne
Accor Cologne
Hotel Style:
#2 Spa Hotel in Cologne
#3 Luxury Hotel in Cologne
#4 Business Hotel in Cologne
#5 Romantic Hotel in Cologne
#5 Family Hotel in Cologne
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