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Pullman Cologne

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Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (907)
Room & Suite (255)
Dining (84)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Cologne
Updated 09/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 283 hotels in Cologne
Location
Cleanliness
Service
Value
Travelers' Choice
The striking Pullman Cologne welcomes you to the center of this exhibition and media town, with its distinctive flair for artistic culture and Rheinischer joie de vivre. Enjoy the benefits of our exclusive location right in the heart of Cologne yet surrounded by calm, with stylish architecture, superb comfort and a distinguished ambience. The hotel offers the perfect setting for business meetings or gala dinners.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Baggage storage
Parking garage
Wifi
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Banquet room
Meeting rooms
Massage
Steam room
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, French, Spanish, Dutch and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
191Restaurantswithin 0.3 miles
59Attractionswithin 0.3 miles
2246Reviews28Q+A100Room tips
Traveler rating
  • 1,099
  • 849
  • 217
  • 62
  • 19
Time of year
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Language
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  • English
Popular mentions
Alfons M wrote a review Jan 2021
Karlsruhe, Germany132 contributions51 helpful votes
For a business trip within the Corona Times i choosed the Pullman Cologne for a 2-night stay. The hotel is in a very central location within cologne. The Hotel offers a garage to park, so entering is quite easy. Very nice and professional service from reception till check out was the absolute highlight. Big Compliment to the staff! The overall design is modern and the interior is overall higher level. I got a room in the 9th floor with a nice view to the "Dom". My recommendation is also to use the glass-elevator - always a great ride with a nice view. The rooms are not extremley spacey but functional. Everything is clean, a big shower in the bathroom and the very soft bed were the highlights. Some broken wall appliances (see picture) lowered the overall experience a little bit. And as a tea drinker my recommendation to the service: check the bags and sugar tubes a little more frequent - if they are very crumpled, as some were, its likely that other guests already touched and wrinkled them. Also artifical sweetner would be a nice addition to the coffee-/tea-offer. Corona related everyone of the standard rules were considered. Clear design of walking and waiting ways, a lot of disinfection dispensers and overall a secure and safe enviroment.
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: The upper floors rooms with "Dom"-View are amazing.
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1 Helpful vote
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Palslow wrote a review Jan 2021
Berlin, Germany128 contributions112 helpful votes
As an ALL member, the hotel is so mediocre....I know it is during a pandemic but at least the people who works there could show a little bit more warmth and welcomeness.... The hotel is located not too far from the main station in a quiet neighbourhood, the check in was easy but the receptionists are so cold and unfriendly, even for German standard I think that is bit too lack of emotion. The whole place was very quiet, seems completely understaffed, a lot of facilities were closed which I understand due to corona, but this was not reflected on their price, with 200 euros a night I really expected a much better experience. the breakfast was so BAD, the hot food was so little and constantly running out, the choices were very limited, I rather you just cancelled breakfast all together if that is the sort of quality. The room we got was nice with a view of the skyline of the city and the room was clean and quiet and spacious. Overall, it is overpriced, below average experience. If I feel this as a GOLD ALL member, I don't know how non ALL members feel...must be even worse. I will not stay in this establishment again.
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Date of stay: July 2020
Value
Rooms
Service
Room Tip: average room
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1 Helpful vote
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Tomas N wrote a review Nov 2020
1 contribution
I have been here two times already and this place never lets me down. The food great, there was quite a lot of options to choose from, staff was really helpfull. My falimy and I will be back for sure!
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Date of stay: September 2020
Rooms
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Response from Sonja P, Other at Pullman Cologne
Responded Nov 23, 2020
Dear tomasn215, we are happy to read that you have been back for a second stay with us and would like to thank you for choosing the Pullman hotel for your stay in Cologne. We all appreciate your review and your compliments very much and hope to welcome you again in the future. In the meantime we wish you all the best and send our best reagrds from Cologne Your Pullman Cologne team
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Manu P wrote a review Jul 2020
Koekelberg, Belgium24 contributions23 helpful votes
Even though we were still in CoVid period, the quality of the room and the hotel services were really great. Everyone was really helpful to make our stay the most enjoyable possible and the room upgrade was awesome. Thank you ! Manu.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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James B wrote a review May 2020
Baltimore, Maryland184 contributions11 helpful votes
+1
Our room had an amazing view of Köln cathedral and was pretty comfortable. The hotel is in an amazingly convenient location which made it really easy to explore the city. The staff was very courteous and efficient. We would definitely stay again.
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from Sonja P, Sonstige at Pullman Cologne
Responded Jun 3, 2020
Dear James B, it is a pleasure to read your compliments and getting your 5 points rating. Thank you so much for staying with us in Cologne and for taking the time to review. We look forward to having you with us in the future and send our best regards Your Pullman Cologne team
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PRICE RANGE
$104 - $226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman cologne hotel cologne, accor cologne
FORMERLY KNOWN AS
Sofitel Kongress Hotel Köln
LOCATION
GermanyNorth Rhine-WestphaliaCologneAltstadt-Nord
NUMBER OF ROOMS
275
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Frequently Asked Questions about Pullman Cologne
Which popular attractions are close to Pullman Cologne?
Nearby attractions include Saint Gereon's Basilica (0.2 miles), NS Documentation Centre of the City of Cologne (0.2 miles), and Seiberts (0.2 miles).
What are some of the property amenities at Pullman Cologne?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Cologne?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Cologne?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Pullman Cologne?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Pullman Cologne?
Conveniently located restaurants include Hommage, HASE, and Bastian's.
Are there opportunities to exercise at Pullman Cologne?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Is Pullman Cologne located near the city center?
Yes, it is 0.6 miles away from the center of Cologne.
Are any cleaning services offered at Pullman Cologne?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Cologne offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Cologne?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Dutch.