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art'otel cologne

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#29 of 276 Hotels in Cologne
Certificate of Excellence
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1 room 2 adults 0 children
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956 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Reviewed 6 days ago NEWvia mobile

Great location about an 8-10 minute walk to the alstadt centre and the christmas markets. It is located on the river beside the chocolate museum. The hotel is really modern and stylish but also really cosy. We visited in december and it was warm and inviting. The rooms are spotless great showers, comfy bed, good wardrobe space,deskn vanity area. Large...

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Helpful?
Thank Katie B
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Katie B Thanks so much for the wondeful review of our hotel. I am so pleased you had such a great pre-Christmas visit, and I hope you will be back again this year. Kind regards, Philip

Manchester, United Kingdom
Reviewed 1 week ago

We stayed for three nights over New Year and really liked the hotel. It is in a good location - close to public transport links, and a fifteen minute walk along the banks of the Rhine to the main station. Our room was clean and comfortable, although the heating system a little loud. We found it strange that the sink...

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Helpful?
1Thank GemZ77
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear GemZ77 Many thanks for the fantastic review which is so appreciated. Happy New Year Philip

Reviewed 2 weeks ago

The hotel was lovely, but was disappointed, the coffee machine didnt work, the heating was broken. No solution to the coffee machine and they bought blow heaters which wasnt great as it meant we were freezing when we woke

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Helpful?
Thank Julie C
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Julie, Thanks for the review. I am really sorry that the heating was an issue. Kind regards. Philip

Reviewed 2 weeks ago via mobile

Hotel was great. Travelled with a 1 year old and they had put a cot up in the room with a little toy and baby toiletries which was a lovely touch. Good location for the Christmas markets. Nice and quiet in the evening. Breakfast was great! Coffee was great! Definitely recommend

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Helpful?
Thank Ami W
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Ami, Thanks for the great feedback, and I am thrilled you enjoyed the extra touches! Kind regards, Philip

Colchester, United Kingdom
Reviewed 3 weeks ago

We checked into the hotel and were greeted by someone who could not be bothered to smile .We were there for the Christmas markets and I had my briefcase stolen from reception.recption did not bother to ask what it looked like and denied there was any CCTV in reception.They did not bother to call the police and I had to...

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Helpful?
1Thank brightclaire1
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Brightclaire1, Many thanks for taking the trouble to review your stay, and I am so sorry that you had a bag stolen from the lobby. Of course there is no excuse for it, and I am often in the lobby advising guests to keep an eye out for the bags. Often I remove unattended bags and place them behind...

Reviewed 4 weeks ago via mobile

We stayed for 3 nights, family of four and wanted interconnecting rooms, we also wanted a treat so booked a suite! Told at check in we couldn't have a suite interconnecting so was slightly worried about kids not being joined to our room.. they are older not young kids but never the less first time we'd travelled like this. Rooms...

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Helpful?
Thank Lynn H
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Lynn, Many thanks for the review. Happy New Year to you. Philip

Reviewed 4 weeks ago via mobile

Rooms are beautiful and were given a free upgrade to a room with a view of the river. The room is aesthetically pleasing and did not compromise on functionality at all as everything just works. 10 to 15 minutes walk to the center with cheap parking just a block away.

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Helpful?
Thank Adam S
PhilipSkitch, Owner at art'otel cologne, responded to this review

Dear Adam, Thanks for the review, and I am so pleased all was great! Philip

Arnhem, The Netherlands
Reviewed 4 weeks ago via mobile

Not surprisingly the Art'Otel rooms and hallways are decorated with paintings. The rooms are very bright, modern and comfortable. There is a small bar in the lobby area. Breakfast is buffet style and combines hot and cold food. When I arrived the hotel parking was full. There is another underground parking called Rheinauhafen which gets you within walking distance but...

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Helpful?
Thank FrankVanDijk
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Frank Thanks for the great review. Happy New Year. Philip

Rotterdam, The Netherlands
Reviewed 4 weeks ago

I stayed there two weeks ago after a short business trip. During the check-in I was given a complimentary upgrade, although I had to ask for that. The room was quite large because it was corner room with a partial view to Rhine river. The other part was facing to a busy street but it was very soundproof. The breakfast...

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Helpful?
Thank ve_0517
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear ve, May thanks for the review. Kind regards, Philip

Reviewed 4 weeks ago via mobile

Have stayed at the Artotel over the christmas period. Great location for the xmas markets and right next to the city centre. Hotel is clean, modern and quite beautiful inside. Rooms are very spacious, nice big shower. Couple of downfalls, booked the hotel believing breakfast was included as it cost £100 a night. Was told on arrival that breakfast would...

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Helpful?
Thank Kay A
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Kay, Thanks for the review. I am sorry there seems to have been a problem with the coffee machine. Kind regards, Philip

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Opening in March 2010, the distinctive art’otel cologne is located in the 100-year-old Rheinauhafen, a former port near the city centre. Hotel’s amenities include complimentary Wi-Fi, business services, on-site dining and meeting facilities, as well as a permanent collection of artwork by Korean-born artist SEO. These works are displayed throughout the hotel gallery, distinguishing our accommodation from other hotels in Cologne. ... more   less 

Additional Information about art'otel cologne

Address: Holzmarkt 4, 50676 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne
Price Range: $73 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — art'otel cologne 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
Art`Otel Cologne Hotel Cologne
Hotel Style:
#22 Luxury Hotel in Cologne
#33 Romantic Hotel in Cologne
#46 Business Hotel in Cologne
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Questions & Answers

Here's what travelers have asked, with answers from art'otel cologne staff and other travelers.
13 questions
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London, United Kingdom
over a year ago
Indianapolis
over a year ago
2 months ago

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Questions? Get answers from art'otel cologne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“one with working heating”
 of 5 bubbles , 2 weeks ago | Read review
“The Rhine facing rooms are very nice”
 of 5 bubbles brightclaire1, 3 weeks ago | Read review
“A river view is lovely but not essential for a comfortable stay.”
 of 5 bubbles ch416, 4 weeks ago | Read review
“Ask for a room to the rear of the hotel overlooking the river.”
 of 5 bubbles Madaboutskiing, 5 weeks ago | Read review
“Ask for one overlooking the Rhein def worth it”
 of 5 bubbles Hammers19, Dec 7, 2016 | Read review
5 of 5
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