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art'otel cologne

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#28 of 277 Hotels in Cologne
Certificate of Excellence
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1 room 2 adults 0 children
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967 Reviews from our TripAdvisor Community

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Showing 409: English reviews
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Reviewed 1 week ago via mobile

Close to most of the attractions. Very personalized experience. Right next to river. Close to Messe. Euro 10 cab ride to the Dom, Messe. Decent food options in the Hotel. One star less because the room wasn't ready until 3pm, which was understandable but very painful.

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Helpful?
Thank Rajeev V
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Thank you very much for visiting the art'otel and for taking the time to write a review on Tripadvisor.com. We are very happy about your positive evaluation and we will share your compliments with the entire team. This is a wonderful motivation to all of us. We hope to welcome you back in Cologne very soon and remain With best...

London, United Kingdom
Reviewed 1 week ago via mobile

Great location - right next door to one of the Christmas markets and the Lindt chocolate factory. A pleasant easy walk to the centre, I prefer to be slightly away from the main tourist area of pubs, clubs and bars so this was a spot on location. We had a nice clean and spacious room. Staff friendly and helpful. Reception...

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Helpful?
Thank tgibb0ns
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear tgibb0ns Thank you very much for visiting the art'otel and for taking the time to write a review on Booking.com. Sorry you didn't enjoy room service though!!! We are very happy about your positive evaluation and we will share your compliments with the entire team. This is a wonderful motivation to all of us. We hope to welcome you...

Glasgow, United Kingdom
Reviewed 2 weeks ago

Beautiful hotel and reasonably priced. Bar Staff good and restaurant is excellent. Room is very spacious and comfortable. Only thing missing is an iron int he room for shirts. I left my business phone in the room and the staff arranged for this to be sent to my address in Scotland so happy to say they go above and beyond.

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Helpful?
Thank Paul B
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Paul Thank you very much for visiting the art'otel and for taking the time to write a review on Tripadvisor.com. We are very happy about your positive evaluation and we will share your compliments with the entire team. This is a wonderful motivation to all of us. We hope to welcome you back in Cologne very soon and remain...

New York City, New York
Reviewed 3 weeks ago

This modern hotel is perfect for a short stay. The location is very interesting but a little outside of the center. You can walk to the center in 15 minutes along the great river Rhine. The rooms are nice and have a normal size. The service is normal and ok. The staff on the front desk are nice and helpful....

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Helpful?
Thank Hahee
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Hahee Thank you very much for visiting the art'otel and for taking the time to write a review on Tripadvisor.com. We are very happy about your positive evaluation and we will share your compliments with the entire team. This is a wonderful motivation to all of us. We hope to welcome you back in Cologne very soon and remain...

como
Reviewed 4 weeks ago

it is a business hotel in a modern building with view on the river . Rooms are okay in size and equipment , modern with little personality . My biggest concerns after having spent five nights are related to cleaning , I shall say that that is not a major point and in my room I also found two small...

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Helpful?
Thank enricoallievi
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear enricoallievi, Many thanks for taking the time to write your feelings down. I read that in general you were satisfied, however I am sorry that the cleaner missed the two insects you saw in your room. During fairs it is true that the hotel is very busy and again I am sorry if you felt things were a bit...

Moscow, Russia
Reviewed 4 weeks ago

So i know this hotel from past i have been staying there several times. i am also club carlson member ( higgest level). SO hotel is ok bussines hotel 3-4 stars depend of the room you get. location is good , at least i liked it. problem i have faced is reception work. i have booked three rooms for me...

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Helpful?
Thank Dimitry88
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Dimitry88 Many thanks for your comments. I am sorry for any confusion in this matter; however I have spoken to the duty manager who assures me she was not rude, so I am sorry you felt that way. I have also been informed that you guaranteed and paid for three rooms and therefore all charges are your responsibility, and...

Reviewed January 14, 2017 via mobile

Great location about an 8-10 minute walk to the alstadt centre and the christmas markets. It is located on the river beside the chocolate museum. The hotel is really modern and stylish but also really cosy. We visited in december and it was warm and inviting. The rooms are spotless great showers, comfy bed, good wardrobe space,deskn vanity area. Large...

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Helpful?
Thank Katie B
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Katie B Thanks so much for the wondeful review of our hotel. I am so pleased you had such a great pre-Christmas visit, and I hope you will be back again this year. Kind regards, Philip

Manchester, United Kingdom
Reviewed January 9, 2017

We stayed for three nights over New Year and really liked the hotel. It is in a good location - close to public transport links, and a fifteen minute walk along the banks of the Rhine to the main station. Our room was clean and comfortable, although the heating system a little loud. We found it strange that the sink...

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Helpful?
1Thank GemZ77
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear GemZ77 Many thanks for the fantastic review which is so appreciated. Happy New Year Philip

Reviewed January 6, 2017

The hotel was lovely, but was disappointed, the coffee machine didnt work, the heating was broken. No solution to the coffee machine and they bought blow heaters which wasnt great as it meant we were freezing when we woke

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Helpful?
Thank Julie C
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Julie, Thanks for the review. I am really sorry that the heating was an issue. Kind regards. Philip

Reviewed December 31, 2016 via mobile

Hotel was great. Travelled with a 1 year old and they had put a cot up in the room with a little toy and baby toiletries which was a lovely touch. Good location for the Christmas markets. Nice and quiet in the evening. Breakfast was great! Coffee was great! Definitely recommend

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Helpful?
Thank Ami W
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Ami, Thanks for the great feedback, and I am thrilled you enjoyed the extra touches! Kind regards, Philip

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Opening in March 2010, the distinctive art’otel cologne is located in the 100-year-old Rheinauhafen, a former port near the city centre. Hotel’s amenities include complimentary Wi-Fi, business services, on-site dining and meeting facilities, as well as a permanent collection of artwork by Korean-born artist SEO. These works are displayed throughout the hotel gallery, distinguishing our accommodation from other hotels in Cologne. ... more   less 

Additional Information about art'otel cologne

Address: Holzmarkt 4, 50676 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne
Price Range: $89 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — art'otel cologne 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
Art`Otel Cologne Hotel Cologne
Hotel Style:
#22 Luxury Hotel in Cologne
#33 Romantic Hotel in Cologne
#46 Business Hotel in Cologne
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Questions & Answers

Here's what travelers have asked, with answers from art'otel cologne staff and other travelers.
13 questions
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London, United Kingdom
over a year ago
Indianapolis
over a year ago
4 months ago

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Questions? Get answers from art'otel cologne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“river view is beter than sreet view the higher floor the better”
 of 5 bubbles Dimitry88, 4 weeks ago | Read review
“one with working heating”
 of 5 bubbles , Jan 6, 2017 | Read review
“The Rhine facing rooms are very nice”
 of 5 bubbles brightclaire1, Dec 28, 2016 | Read review
“A river view is lovely but not essential for a comfortable stay.”
 of 5 bubbles ch416, Dec 18, 2016 | Read review
“Ask for a room to the rear of the hotel overlooking the river.”
 of 5 bubbles Madaboutskiing, Dec 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question