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Hotel Haus Berlin

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15 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Hamburg, Germany
Level Contributor
13 reviews
4 of 5 stars Reviewed July 7, 2016

cleanliness was okay, breakfast was also fine. The environment is a nice and upper-class one, however the hotel is located directly in front of a street. Except of the bed was everything adequate, which is a main factor, at least for me. We are a couple and the mattresses were really uncomfortable because it wasn't one big mattress. Instead there were two, which moved apart during the night so there was a gap in the middle. This made the nights a bit uncomfortable. More 

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Thank Volli129
Paris, France
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed May 11, 2015

We were attending a party during the very popular weekend of 'Rhein in Flammen', therefore booked our room FIVE months in advance through expedia.fr (we are English but live in France) On arrival, which was actually a little before the requested arrival time of 2pm, we were told our room was not available and we were offered two single rooms in an alternative hotel in an unsuitable location. The guy on reception tried to tell us the rooms were already full, he was not really interested in us until I started to raise my voice and explain that this was totally unacceptable for a reservation made FIVE months before. He also said he had tried to contact us that morning but the number he had was wrong, I insisted in seeing the number which turned out to be correct and I had no missed call on my phone. And in any case, how RUDE to try and contact guests on the day of their reservation to tell them that actually there was no reservation for them!!! Meanwhile, two other German guests arrived... More 

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Amenities

Highlights
  • Room Service
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about Hotel Haus Berlin

Address: Rheinallee 40, 53173 Bonn, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Bonn
Price Range: $101 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Haus Berlin 3.5*
Number of rooms: 20
Reservation Options:
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