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    Mercure Hotel Aachen Europaplatz

    Joseph-von-Goerres-Str. 21, 52068 Aachen, North Rhine-Westphalia, Germany
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    1/28/2018 1/29/2018
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    $76
    $67
    SAVE $9
    $71
    $67
    Traveler (46)
    Room & Suite (31)
    Dining (4)
    Overview
    • Excellent21%
    • Very good53%
    • Average21%
    • Poor4%
    • Terrible1%
    Travelers talk about
    “business trip” (9 reviews)
    “nice hotel” (9 reviews)
    “car park” (7 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (451)
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    1 - 5 of 126 reviews

    Reviewed 1 week ago

    Stayed there in December and had to try to sleep with the window wide open as the room was terribly overheated. The thermostat had no indication which way was warm or cold, it didn't change anything anyway...Bed is comfortable and the breakfast was good. Parking...More

    Thank LeTeuton
    Reviewed 1 week ago

    More

    Review collected in partnership with Ibis Hotels
    Thank John_Doe_2nd
    Reviewed December 12, 2017 via mobile

    Very disappointing with this hotel. Staff are rude.ordered drinks to not be served then asked again 30min later to wait another 20min and then we are given one drink so I didn’t get mine eventually I gave up and went back to my room very...More

    Thank 24Steph24
    Response from Christian C, Manager at Mercure Hotel Aachen EuropaplatzResponded 4 weeks ago

    Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Aachen Europaplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

    Reviewed November 24, 2017

    I stayed there on a Business trip and was positively surprised. From the outside it looked a bit outdated, but the interior was fully renovated. Breakfast was also fine. The room was clean and spacious enough.More

    Thank Triprater-71
    Response from Christian C, Manager at Mercure Hotel Aachen EuropaplatzResponded December 12, 2017
    Google Translation

    Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Aachen Europaplatz. Über Ihre...More

    Reviewed October 6, 2017

    Excellent location, good food, warm friendly staff and plenty of secure parking, we have vw camper and no height restrictions. Bed extremely comfortable and so quiet we sleep very well. Evening meal the waiter explained the menu but only meat was on offer so I...More

    Thank 195kareny
    Response from Christian C, General Manager at Mercure Hotel Aachen EuropaplatzResponded October 9, 2017

    Thank you for this TOP review.

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Business Center with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $69 - $133 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Aachen
    • #7 Luxury Hotel in Aachen
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Hotels.com, Expedia, Travelocity, Hotwire, Orbitz, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Mercure Hotel Aachen Europaplatz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • North Rhine-Westphalia >
    • Aachen
    • Also Known As
    • Novotel Aachen ,
    • Accor Aachen Europaplatz
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    Traveler (46)
    Room & Suite (31)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (40)
    Bathroom (6)
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    Questions & Answers
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    Room Tips
    "Superior rooms have free minibar with non-alcoholic drinks (+ beer). Worth paying the extra bid of money"
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    "I think that it would be useful to put some sort of image on the glass shower curtain."
    Read review
    "When the partying is up and down the corridors, no room is immune"
    Read review
    "Try to get a room away from the building works while they continue."
    Read review
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