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Stayed there in December and had to try to sleep with the window wide open as the room was terribly overheated. The thermostat had no indication which way was warm or cold, it didn't change anything anyway...Bed is comfortable and the breakfast was good. Parking...More
Very disappointing with this hotel. Staff are rude.ordered drinks to not be served then asked again 30min later to wait another 20min and then we are given one drink so I didn’t get mine eventually I gave up and went back to my room very...More
Response from Christian C, Manager at Mercure Hotel Aachen EuropaplatzResponded 4 weeks ago
Thank you for taking the time to tell us about your experience at the Mercure Hotel Aachen Europaplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide...More
I stayed there on a Business trip and was positively surprised. From the outside it looked a bit outdated, but the interior was fully renovated. Breakfast was also fine. The room was clean and spacious enough.More
Response from Christian C, Manager at Mercure Hotel Aachen EuropaplatzResponded December 12, 2017
Sehr geehrter Gast,
wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Aachen Europaplatz.
Excellent location, good food, warm friendly staff and plenty of secure parking, we have vw camper and no height restrictions. Bed extremely comfortable and so quiet we sleep very well. Evening meal the waiter explained the menu but only meat was on offer so I...More
Response from Christian C, General Manager at Mercure Hotel Aachen EuropaplatzResponded October 9, 2017
$69 - $133 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#7 Business Hotel in Aachen
#7 Luxury Hotel in Aachen
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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