The hotel is located in the VW Auto Town. There are enough parking spaces available and the hotel provides valvet parking. The concierge service is excellent and the staff at the reception desk is friendly. Unfortunately, they are a little bit slow with the checking in and out…
Thank you Daniel Stracke / front of house manager You made our stay and hospitality with the best of professionalism a credit to Ritz Carlton. Beautiful amazing 5 star hotel a jewel in its self & excellent service This was our 3rd visit on passing through to Austria , The…
On our way to Berlin , we had a one night stop. Great hotel , great & friendly service. Nice ‚Autostadt park‘ ( even for non-auto freaks!) . And especially a fantatstic outdoor 40m(!!) pool with nice gym . Good price-quality !
After a very kind welcome the front office hand over our luggage for taking care to the concierge for later pick up to the Suite as soon it was ready. The evening dinner at restaurant ‚Terra‘ lead by executive chef Oskar Majewski presented a well decorated table on the occasion…
Staff could be better. Disappointed in my miniature burnt pancakes and being seated away from everyone else since I was alone. Thanks a lot! Also, Had to wait several minutes at the bar for service. It’s remodeled, looks nice.
"Rooms facing the smokestacks offer a unique view--historic smokestacks, little lake/pond, and heated pool."
"Ask for a room facing West for a view of the VW factory."
"I did not like the view of the Executive Suite: it faces the Autostadt. I think the view with the factory must be much better."
"clubfloor is a good idea"