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Kastens Hotel Luisenhof

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#4 of 162 Hotels in Hannover
Certificate of Excellence
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Kastens Hotel Luisenhof
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372 Reviews from our TripAdvisor Community

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Showing 191: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This is the second time I've stayed at the kastens and again I was very impressed, the staff are friendly and very helpful. The facility's are excellent and your a stones throw away from the city centre. I would definitely recommend staying here and I will be visiting again. My only gripe about my trip was if your going to... More 

Helpful?
Thank Ginge W
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Kastens Hotel Luisenhof is a remarkable hotel. The location is superb. While a block from the train station you are literally in the midst of the car free pedestrian areas. The room was large, comfortable, modern and very clean. With all that you may tolerate attitude from the staff. But this staff, to each person we dealt with was... More 

Helpful?
Thank Frank P
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this review

Dear Frank P, thank you very much for such a great feedback. We are glad that you had a nice stay in our central hotel. Besides it is very motivating that you praised our staff. We hope to welcome you soon again in our hotel. Best regards, Michael Rupp, General Manager More 

Aberdeen, United Kingdom
Level Contributor
94 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful and quiet place. In the heart of Hannover. Super friendly staff whom offered to park my car through the delivery gate as the official gate was a little too narrow for my car. Right in the city center. Easy access. Quiet room. Free access sauna (6 euros). I can only recommend this hotel.

Helpful?
Thank X5185OMthomasm
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this review

Dear X5185OMthomasm, thank you very much for your great recommandation. We are glad to hear that you are satisfied with our staff, the central location and your room. It would be a pleasure for us to welcome you again on your next trip to Hanover. Best regards, Michael Rupp, General Manager More 

Berlin, Germany
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Not sure if my expectations were just too high. As I can't find the right words to describe, I'll let you have your own view... Friendly check-in. Key card to the room did not work, so the receptionist took me back to the room to let me in with the general key (my key card still did not work). When... More 

Helpful?
Thank hellolovers
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this review

Dear hellolovers, Thank you very much for writing us a feedback. We are extremely sorry that your stay wasn´t pleasant and we didn´t fulfill your expectations with our services. In this case we really want to apologize for any inconveniences and hope you will come back to our hotel to give us a second chance. Kind regards, Michael Rupp, General... More 

United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2016

The staff is off-the-charts helpful - every single exchange. Excellent restaurant with daily changing menu. Nice bar with in/outside dining and more modest menu. Best location in Hannover: right next to Bahnhoff, Operahouse, and City Square. Room itself was fabulous.

Helpful?
Thank Jeffrey C
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this review

Dear Jeffrey C., Thank you for such a wonderful feedback. It is great that you like our central location, our MARY´s restaurant and the LEOS bar. We are also very happy that you were satisfied with our helpful staff and your room. We are looking forward to welcome you soon again in our hotel. Best regards, Michael Rupp, General Manager More 

Florence, Italy
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 11, 2016

First time to Hannover and was lucky to find what is without doubt what the commentor called 'the best in town". Gracious staff. New modern room with plenty of creature comfort including a five jet shower. Complimentary mini bar stocked with juice and water, bathrobes, etc. very nice bar with outside patio seating and good bar menu. Also have a... More 

Helpful?
Thank gale d
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this review

Dear gale d, thank you for such a great feedback for our hotel. We are happy that you are satisfied with your room, its facilitys, our pub and the MARY´s restaurant. We are looking forward to welcome you soon again in Kastens Hotel Luisenhof. Best regards, Michael Rupp, General Manager More 

Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 11, 2016 via mobile

Beautiful hotel and strategically located near to the main train station but always from the noisy crowds. A short running distance to Maschsee lake and ideal for those love to jog. Several monument and tourist spots are short walking distance away. And many shops and Malls nearby for the shopaholic. Everything was almost perfect; the location, the food, the room... More 

Helpful?
Thank tanvictor
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this review

Dear tranvictor, thank you for taking the time to write us a feedback on tripadvisor. We are glad to hear that you were satisfied with our central location, our helpful staff and the services. We are very sorry for the technical problems with the wi-fi. We already solve the login issue. It would be a pleasure for us to welcome... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 8, 2016 via mobile

I love this hotel, travelled to Hannover a lot and it's my favourite hotel there. Staff are friendly and helpful. The food is excellent. The location is very central. The rooms are great - comfortable beds and well appointed bathrooms. The bar is a very social place with Jorge creating cocktails with great show and friendliness.

Helpful?
Thank Michelle L
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this review

Dear Michelle L., thank you very much for your great recommendation. We are glad to hear that you had a great time in our hotel. Hopefully we will get the pleasure to welcome you again on your next visit in Hanover. Best regards, Michael Rupp, General Manager More 

Luxembourg City, Luxembourg
Level Contributor
105 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 27, 2016 via mobile

Kastens Hotel Luisenhof is the classic luxury hotel in Hannover. Centrally located and walking distance from central station (to commute from and to airport) it offers nice rooms, decorated in a modern manner. The restaurant is outstanding and the small bar friendly for after dinner drinks.

Helpful?
Thank S H
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this review

Dear S H, thanks for your great recommandation and your lovely feedback about our luxury and traditional hotel and MARY´s Restaurant. We hope to see you soon again in Hanover! Best regards, Michael Rupp, General Manager More 

Essen, Germany
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 20, 2016

The reception is fabulous. The hotel is a bit old style (lots of heavy carpet and dark wood) but clean and staff is friendly. Breakfast buffet is overwhelmingly big and tasty. The bar (you can sit outside) is quite nice and they have a great wine selection.

Helpful?
Thank HSV1887HH
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this review

Dear HSV1887HHk, Thank you very much for your great recommendation and your wonderful feedback about our breakfast, staff and Leos Bar. We hope to see you soon again in Kastens Hotel Luisenhof! Best regards, Michael Rupp, General Manager More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Kastens Hotel Luisenhof Hannover offers historical reminiscences with modern-classical touch. The guests experience an elegant ambience and the high comfort of a five-star hotel. Lying centrally between the central station of Hanover, to the Kropcke and the opera house Hanover, the hotel is the ideal for business travellers as well as individual travellers. 146 Rooms and suites are elegant & individual. They offer to the guest a pleasant symbiosis of a house with history and a contemporary & high-quality equipment like flat panel displays, wLan, safe, Pay-TV/Sky TV, air-conditioning etc. The Kastens Hotel Luisenhof offers a very personal & high performance service. Every year rooms & public areas are renovated extravagantly. From the comfortable bar Luisenstrasse can be observed with her numerous elegant shops. In the new restaurant MARY`s the regional specialities are also served beside german and international kitchen. An excellent wine choice rounds the offer. In the sixth floor the health area offers a sauna, a steam bath, as well as massages. ... more   less 

Additional Information about Kastens Hotel Luisenhof

Address: Luisenstr. 1-3, 30159, Hannover, Lower Saxony, Germany
Location: Germany > Lower Saxony > Hannover
Price Range: $125 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kastens Hotel Luisenhof 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Kastens Hotel Hannover
Hotel Style:
#1 Spa Hotel in Hannover
#2 Business Hotel in Hannover
#3 Luxury Hotel in Hannover
#5 Romantic Hotel in Hannover
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