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Best Western Macrander Hotel Frankfurt/Kaiserlei

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Best Western Macrander Hotel Frankfurt\/Kaiserlei
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113 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Kuwait City, Kuwait
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Good Hotel for people who like to have a quiet and pleasant stay. Good well mannered staff and quality food. This place is away from the city hubbubs at the same time very scenic and the RMS train service to all places is just round the corner, walkable distance.

Helpful?
Thank Thomas C
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Thomas C, Thank you for your lovely thoughts about the hotel. We are pleased you had an enjoyable Business stay with us. On behalf of the entire Team, I would like to thank you once again for your comments about our property and hope to have another opportunity to welcome you back. BEST regards Peggy Schilder Sales Manager More 

Los Angeles
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 21, 2016

Great breakfast (excellent food selection, superb value for what is offered), convenient location, taxis available within minutes, clean and efficient operation. Front desk staff could use a little more training.

Review collected in partnership with Best Western

Helpful?
Thank mondotraveler
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear mondotraveler, It is a great pleasure to read how satisfied you are about the convenient location of the Hotel and the breakfast buffet. I have passed on your feedback to the whole Team. Thank you very much for taking the time to leave such a Review and I hope to welcome you soon again. BEST regards Peggy Schilder Sales... More 

2 reviews
2 of 5 stars Reviewed May 3, 2016

I came to offenbach on abusiness trip (for the fair) and i really did not like this hotel. It stunk was not clean. bad service. It is in a bad part of town. Although the good part was that it is very close to the subway (S Bahn) Kaiserlei with direct access to frankfurt center. Not recommended to anyone.

Helpful?
Thank Fuji J
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Fuji J Many thanks for submitting your review. We are really sorry to hear that you had many issues, especially regarding location during your stay with us. We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion. I have passed on your... More 

Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed March 8, 2016 via mobile

The best bit about this hotel is the staff. Helpful, approachable and friendly. The location is good if you want the S-Bahn or need to get to a business on the nearby business park. The hotel offers a good breakfast buffet but the evening menu is better approached with care. They offer a buffet - which is fine if the... More 

Helpful?
Thank ColonelIrrelevant
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear ColonelIrrelevant, Thank you for sharing your comments and observations, we thoroughly value your Feedback as it helps us to improve our service and product. We were sorry to hear you did not like our buffets, we will certainly pass on your comments to the team for their urgent review. We were pleased to read however that our friendly and... More 

Madrid, Spain
1 review
2 of 5 stars Reviewed March 3, 2016

The hotel is ok, as there is not much variety in the area, although the service was quite bad. The first day we had dinner in the hotel and they took one complete hour to bring the dinner out: one hamburger and one sandwich, nothing too difficult to make. This got me a bit mad, specially when I could see... More 

Review collected in partnership with Best Western

Helpful?
Thank Javier M
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Javier M, We appreciate all of the feedback as it helps us continue to improve our offer here at BEST WESTERN Macrander, therefore let me take the opportunity to thank you for taking the time again to review your stay. I am sorry to read that you were disappointed with your stay. In short, I only can apologise for... More 

Warszawa
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 30, 2016

I have visited this hotel during my visit to company HQ. I decided to take this hotel because of few reasons. First of all - location close to my company's office, second of all well communicated to the Frankfurt Airport, and Frankfurt city as well. You can go there by sbahn, taxi, or any other way You like. rooms are... More 

Helpful?
Thank Pablog1982
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Pablog1982, Thank you for your lovely thoughts about the hotel. We are pleased you had an enjoyable Business stay with us. On behalf of the entire Team, I would like to thank you once again for your comments about our property and hope to have another opportunity to welcome you back. BEST regards Peggy Schilder Sales Manager More 

Toronto, Canada
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 23, 2016

We stayed one night at the hotel. The receptionist was very nice and helpful! My friend and I arrived in Frankfurt at different times and she let my friend waited in the restaurant with no problem. The Hotel is a short walk from Metro, very short ride to the main station. The main shopping strip is just around the corner!

Helpful?
Thank ECS87
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear ECS87 Thank you very much for taking your time to write this review about your recent visit and we are very happy, that the BEST WESTERN Macrander with its facilities and services were up to your satisfaction and that you enjoyed your stay. We are looking forward to your return visit. Kind regards Peggy Schilder Sales Manager More 

Sterling, Virginia
Level Contributor
162 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed November 4, 2015

The hotel itself is nice. Some issues knock it down to 3 (or maybe even 2.5). I had a bit larger room than I normally have in Europe. The bathroom had this strange shower/tub looking thing (but I couldn't find any way to actually use it as a tub). There was a small half-size shower curtain (half size why???) It... More 

Helpful?
Thank redblueyes
Stockholm, Sweden
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed October 16, 2015

Think of a standard, prefabricated, faceless hotel. Go on, imagine it. Well guess what it exists and its called Best Western Macrander Hotel Frankfurt. Its situated on a round about, by a fly over in the middle of a concrete jungle. Not too much more I can say. The room was square, the carpets were brown, the toilets flushed and... More 

Helpful?
1 Thank simon d
Albbruck, Germany
Level Contributor
154 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed September 24, 2015

To be honest - I had to take that hotel due to IAA fair and probably wouldn't have picked it otherwise, good choice! Well located, noise protected rooms, good amenities and extra details (sweets, fruits, drinks in the lobby area and a very nice and rich breakfast buffet. A fairly young but well trained, fast, knowledgeable, flexible and friendly team... More 

Helpful?
Thank Stoltinger
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
This 4-star hotel is located between Frankfurt and Offenbach am Main, close to the freeway-exit and roundabout "Kaiserlei". The A661 motorway is 300 metres away and it is only a 4-minute walk from Offenbach-Kaiserlei S-Bahn station (direct, 10 minute S-Bahn train ride from the centre of Frankfurt and Frankfurt airport). You can reach the Frankfurt Fair ground and the airport within a few minutes by car. The Best Western Macrander Hotel Frankfurt/Kaiserlei is a modern business and conference hotel and the perfect venue for your event, business trip or Sightseeing tour in Frankfurt. It provides 7 conference rooms (400 sqm) for up to 220 people. A varied breakfast buffet and regional and international food is served in stephans restaurant. Cocktails and beers can be enjoyed in stephans bar&lounge or on the patio/terrace in fine weather. For exercise or recreation the hotel offers a spa/wellness area with sauna, steam cabin as well as small fitness room. There are 100 parking lots available and free Wifi. The 127 (comfort and business) rooms are equipped with desk, minibar (refreshing drinks once per stay), phone, flat-Tv with sky tv, coffe&Tea making facilities, free Wifi, soundproofed windows, shower/tub. Business rooms are located to the garden side and include a 10 € voucher for bar and restaurant. Our 8 Club rooms are on a separate floor, more comfortable and provide Senseo-machine, safe, DVD-Player, kingsize-beds and Airconditioning. ... more   less 

Additional Information about Best Western Macrander Hotel Frankfurt/Kaiserlei

Address: Strahlenbergerstr. 12, 63067 Offenbach, Hesse, Germany (Formerly Novotel Frankfurt Offenbach)
Location: Germany > Hesse > Offenbach
Price Range: $70 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Macrander Hotel Frankfurt/Kaiserlei 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Offenbach Best Western
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