We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Best Western Macrander Hotel Frankfurt/Kaiserlei

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Best Western Macrander Hotel Frankfurt\/Kaiserlei
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

124 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 41: English reviews
Santa Rosa, California
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel for several days. Did not look like much from the outside. Inside very nice 4 star quality. Staff very friendly and helpful. Dinner menu Limited, but breakfast buffet very big at 19 euro. Parking available at 9 euro per day. Hotel is a five-minute walk from the RMV which is the regional train line you take... More 

Helpful?
Thank awkrause
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Mr Krause, Thank you very much for taking your time to write this review about your recent visit and we are very happy, that the Best Western Macrander with its facilities and services were up to your satisfaction and that you enjoyed your stay. Perhaps next time, you can benefit from one of our weekend packages including breakfast and... More 

Los Angeles, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Well, its a convenient hotel, just as any Best Western. It's easy to get, has great parking and amazing breakfast. Front desk people are very knowledgeable. Great for a small business trip or a few days in Frankfurt area. I recommend it!

Helpful?
Thank Bernardo S
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Bernardo S, Thank you for your lovely thoughts about the hotel. We are pleased you had an enjoyable stay with us. On behalf of the entire Team, I would like to thank you once again for your comments about our property and our breakfast buffet and hope to have another opportunity to welcome you back. BEST regards / com... More 

1 review
4 of 5 stars Reviewed August 4, 2016

The location of the hotel was excellent for my business meetings in the area. Hotel staff were professional and helpful. Restaurant menu was limited, but fine for my purposes. Location is about 20 minute drive form the Frankfurt airport. I would stay at this location again for business in the area. It would not be my choice if I was... More 

Review collected in partnership with Best Western

Helpful?
Thank Michael N
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Michael, Thank you very much for taking your time to write this review about your recent visit and we are very happy, that the Best Western Macrander with its facilities and services were up to your satisfaction and that you enjoyed your business stay. We are looking forward to welcoming you again! Kind regards Peggy Schilder Sales Manager More 

Kuwait City, Kuwait
2 reviews
4 of 5 stars Reviewed July 25, 2016

Good Hotel for people who like to have a quiet and pleasant stay. Good well mannered staff and quality food. This place is away from the city hubbubs at the same time very scenic and the RMS train service to all places is just round the corner, walkable distance.

Helpful?
Thank Thomas C
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Thomas C, Thank you for your lovely thoughts about the hotel. We are pleased you had an enjoyable Business stay with us. On behalf of the entire Team, I would like to thank you once again for your comments about our property and hope to have another opportunity to welcome you back. BEST regards Peggy Schilder Sales Manager More 

Los Angeles
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 21, 2016

Great breakfast (excellent food selection, superb value for what is offered), convenient location, taxis available within minutes, clean and efficient operation. Front desk staff could use a little more training.

Review collected in partnership with Best Western

Helpful?
Thank mondotraveler
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear mondotraveler, It is a great pleasure to read how satisfied you are about the convenient location of the Hotel and the breakfast buffet. I have passed on your feedback to the whole Team. Thank you very much for taking the time to leave such a Review and I hope to welcome you soon again. BEST regards Peggy Schilder Sales... More 

2 reviews
2 of 5 stars Reviewed May 3, 2016

I came to offenbach on abusiness trip (for the fair) and i really did not like this hotel. It stunk was not clean. bad service. It is in a bad part of town. Although the good part was that it is very close to the subway (S Bahn) Kaiserlei with direct access to frankfurt center. Not recommended to anyone.

Helpful?
Thank Fuji J
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Fuji J Many thanks for submitting your review. We are really sorry to hear that you had many issues, especially regarding location during your stay with us. We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion. I have passed on your... More 

Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed March 8, 2016 via mobile

The best bit about this hotel is the staff. Helpful, approachable and friendly. The location is good if you want the S-Bahn or need to get to a business on the nearby business park. The hotel offers a good breakfast buffet but the evening menu is better approached with care. They offer a buffet - which is fine if the... More 

Helpful?
Thank ColonelIrrelevant
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear ColonelIrrelevant, Thank you for sharing your comments and observations, we thoroughly value your Feedback as it helps us to improve our service and product. We were sorry to hear you did not like our buffets, we will certainly pass on your comments to the team for their urgent review. We were pleased to read however that our friendly and... More 

Madrid, Spain
1 review
2 of 5 stars Reviewed March 3, 2016

The hotel is ok, as there is not much variety in the area, although the service was quite bad. The first day we had dinner in the hotel and they took one complete hour to bring the dinner out: one hamburger and one sandwich, nothing too difficult to make. This got me a bit mad, specially when I could see... More 

Review collected in partnership with Best Western

Helpful?
Thank Javier M
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Javier M, We appreciate all of the feedback as it helps us continue to improve our offer here at BEST WESTERN Macrander, therefore let me take the opportunity to thank you for taking the time again to review your stay. I am sorry to read that you were disappointed with your stay. In short, I only can apologise for... More 

Warszawa
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 30, 2016

I have visited this hotel during my visit to company HQ. I decided to take this hotel because of few reasons. First of all - location close to my company's office, second of all well communicated to the Frankfurt Airport, and Frankfurt city as well. You can go there by sbahn, taxi, or any other way You like. rooms are... More 

Helpful?
Thank Pablog1982
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Pablog1982, Thank you for your lovely thoughts about the hotel. We are pleased you had an enjoyable Business stay with us. On behalf of the entire Team, I would like to thank you once again for your comments about our property and hope to have another opportunity to welcome you back. BEST regards Peggy Schilder Sales Manager More 

Toronto, Canada
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 23, 2016

We stayed one night at the hotel. The receptionist was very nice and helpful! My friend and I arrived in Frankfurt at different times and she let my friend waited in the restaurant with no problem. The Hotel is a short walk from Metro, very short ride to the main station. The main shopping strip is just around the corner!

Helpful?
Thank ECS87
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear ECS87 Thank you very much for taking your time to write this review about your recent visit and we are very happy, that the BEST WESTERN Macrander with its facilities and services were up to your satisfaction and that you enjoyed your stay. We are looking forward to your return visit. Kind regards Peggy Schilder Sales Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (49)
Viewed
Dining (5)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (3)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (4)
Viewed
Dining (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Offenbach hotels
0.2 mi away
ibis Styles Frankfurt Offenbach
0.8 mi away
Sheraton Offenbach Hotel
Sheraton Offenbach Hotel
#2 of 28 in Offenbach
4.0 of 5 stars 333 reviews
0.5 mi away
New Century Hotel Frankfurt Offenbach
Show Prices
Show Prices
Show Prices
1.7 mi away
ACHAT Plaza Frankfurt/Offenbach
0.2 mi away
Hotel Hansa
Hotel Hansa
#8 of 28 in Offenbach
4.0 of 5 stars 17 reviews
1.5 mi away
Ibis Budget Frankfurt Offenbach Sud
Show Prices
Show Prices
Show Prices

Near Best Western Macrander Hotel Frankfurt/Kaiserlei

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
This 4-star hotel is located between Frankfurt and Offenbach am Main, close to the freeway-exit and roundabout "Kaiserlei". The A661 motorway is 300 metres away and it is only a 4-minute walk from Offenbach-Kaiserlei S-Bahn station (direct, 10 minute S-Bahn train ride from the centre of Frankfurt and Frankfurt airport). You can reach the Frankfurt Fair ground and the airport within a few minutes by car. The Best Western Macrander Hotel Frankfurt/Kaiserlei is a modern business and conference hotel and the perfect venue for your event, business trip or Sightseeing tour in Frankfurt. It provides 7 conference rooms (400 sqm) for up to 220 people. A varied breakfast buffet and regional and international food is served in stephans restaurant. Cocktails and beers can be enjoyed in stephans bar&lounge or on the patio/terrace in fine weather. For exercise or recreation the hotel offers a spa/wellness area with sauna, steam cabin as well as small fitness room. There are 100 parking lots available and free Wifi. The 127 (comfort and business) rooms are equipped with desk, minibar (refreshing drinks once per stay), phone, flat-Tv with sky tv, coffe&Tea making facilities, free Wifi, soundproofed windows, shower/tub. Business rooms are located to the garden side and include a 10 € voucher for bar and restaurant. Our 8 Club rooms are on a separate floor, more comfortable and provide Senseo-machine, safe, DVD-Player, kingsize-beds and Airconditioning. ... more   less 

Additional Information about Best Western Macrander Hotel Frankfurt/Kaiserlei

Address: Strahlenbergerstr. 12, 63067 Offenbach, Hesse, Germany (Formerly Novotel Frankfurt Offenbach)
Location: Germany > Hesse > Offenbach
Price Range: $65 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Macrander Hotel Frankfurt/Kaiserlei 4*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, HotelTravel.com, Booking.com, Travelocity, Agoda, Hotwire and Priceline so you can book your Best Western Macrander Hotel Frankfurt/Kaiserlei reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Offenbach Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay